Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,423 Reviews)
Rating breakdown 13,423 reviews
5 Stars
11,719
4 Stars
1,356
3 Stars
208
2 Stars
55
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
I have to say I am not a big fan on the new s pen.
on April 27, 2026
Posted by: Firestomper443
[This review was collected as part of a promotion.] I think the s pen is highly overrated for what it does. It's very hard to remove with a case on, and trying to get it to do the advertised features are very difficult to make work. Air motions are non existent anymore.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has all the features you could ask fo
on April 27, 2026
Posted by: TCfromCT
[This review was collected as part of a promotion.] This is hands down the best phone on the market with all of its customization abilities and the AI features are next level. With the S26 ultra, you aren't just a user you're an administrator.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra
on April 27, 2026
Posted by: Benjamin
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra delivers top-tier performance thanks to its next-gen Snapdragon chip, making everything from gaming to multitasking feel extremely fast and smooth. Its 5000 mAh battery comfortably lasts a full day—even with heavy use—though it’s more of a refinement than a major upgrade over previous models.
One standout feature is the built-in privacy screen toggle, which limits viewing angles so others can’t see your display in public. It’s genuinely useful and customizable, though it slightly affects brightness and clarity at certain angles. Overall, the S26 Ultra is a powerful, premium phone with strong performance, reliable battery life, and a unique privacy feature that sets it apart.
10 out of 10 would recommend
One standout feature is the built-in privacy screen toggle, which limits viewing angles so others can’t see your display in public. It’s genuinely useful and customizable, though it slightly affects brightness and clarity at certain angles. Overall, the S26 Ultra is a powerful, premium phone with strong performance, reliable battery life, and a unique privacy feature that sets it apart.
10 out of 10 would recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great functionality. Perfect upgrade.
on April 27, 2026
Posted by: Consumer2626
[This review was collected as part of a promotion.] I've really enjoyed the new features like the privacy display and the new Google ai and bixby capabilities make the phone feal more efficient and effortless to use. As compared to the s25 ultra, there is not a significant change, not too much to those who do not know the power that is packed in each device. For me however, the s26 ultra has served a large part of my daily life and has made it a little easier. The first week I got the 26U, I went to a concert and used the horizontal camera lock and it was actually very cool and useful. It got dark and the nightography worked like a charm. On top of that, the galaxy ai in photo editing was very detailed and worked like a charm.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Features
on April 27, 2026
Posted by: Galaxyuser26
[This review was collected as part of a promotion.] Excellent device. The updates on AI and various features such as camera, screen, and privacy display do come in handy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Clunky phone
on April 27, 2026
Posted by: Swarly
[This review was collected as part of a promotion.] I feel the AI has slowed down with this UI update. Apps don't run the same, the internet connection is spotty. I didn't have this problem with my s25 ultra. All in all, I don't like this phone. I wish I could go back to my s25ultra
Value
1
Response from Samsung USBy R&R Team, April 28, 2026
Hi Swarly, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your device is not operating as expected or intended. We have provided links to articles to help you maximize the speed, and troubleshoot the connection of your device. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Internet browser is slow
https://www.samsung.com/us/support/troubleshooting/TSG01203056/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Internet browser is slow
https://www.samsung.com/us/support/troubleshooting/TSG01203056/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Came back to Samsung after 5 months
on April 27, 2026
Posted by: Tajones
[This review was collected as part of a promotion.] I've been using Samsung phones since the first s series but I'm also open to other companies cuz I love all technology. But Samsung was always my main device and I did 5 months ago start using pixels and I was going to do pixel as my device but I ended up getting the s26 ultra like 2 weeks ago and I have to say it is an amazing device and I'm glad I have it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome products!
on April 27, 2026
Posted by: Mikeyeatseverything
[This review was collected as part of a promotion.] Fast responsiveness, great reception, neat features!
Value
5
Written by a customer while visiting Samsung US