Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,413 Reviews)
Rating breakdown 13,413 reviews
5 Stars
11,713
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
Best performance and design
on April 27, 2026
Posted by: Done93
[This review was collected as part of a promotion.] I've been using the Galaxy S26 Ultra for a while now, and there is a lot to love. The daily performance is incredibly fast, handling everything I throw at it effortlessly. The design is sleek and the display is absolutely beautiful. However, I have to make my position clear: I am strongly disappointed that Samsung discontinued the titanium frame for this model. For an "Ultra" flagship device, stepping back to aluminum feels like a downgrade in premium quality. The phone itself is a powerhouse, but dropping the titanium was a mistake. Samsung, please bring it back to the Ultra lineup!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra Exceeds Expectations
on April 27, 2026
Posted by: Edgare18
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has exceeded my expectations in every way. The display is incredibly sharp and smooth, making everything from streaming movies to browsing feel premium. I use this phone daily for work, communication, and entertainment, and it handles everything effortlessly without slowing down.
One of my favorite features is Galaxy AI. It truly makes a difference in my daily routine, helping with writing, organizing, and even improving photos. It saves time and makes tasks feel more efficient and intuitive.
The camera system is outstanding. Photos and videos come out clear, detailed, and vibrant in almost any lighting condition. Whether I am capturing family moments or quick shots on the go, the results are consistently impressive.
Battery life easily lasts through a full day of heavy use, including streaming, multitasking, and gaming. Charging is fast and reliable, which is essential for a busy schedule.
Overall, the Galaxy S26 Ultra is a powerful and reliable device that fits perfectly into both work and personal life. It combines performance, innovation, and ease of use in a way that truly stands out.
One of my favorite features is Galaxy AI. It truly makes a difference in my daily routine, helping with writing, organizing, and even improving photos. It saves time and makes tasks feel more efficient and intuitive.
The camera system is outstanding. Photos and videos come out clear, detailed, and vibrant in almost any lighting condition. Whether I am capturing family moments or quick shots on the go, the results are consistently impressive.
Battery life easily lasts through a full day of heavy use, including streaming, multitasking, and gaming. Charging is fast and reliable, which is essential for a busy schedule.
Overall, the Galaxy S26 Ultra is a powerful and reliable device that fits perfectly into both work and personal life. It combines performance, innovation, and ease of use in a way that truly stands out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra Exceeds Expectations
on April 27, 2026
Posted by: Edgare18
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has exceeded my expectations in every way. The display is incredibly sharp and smooth, making everything from streaming movies to browsing feel premium. I use this phone daily for work, communication, and entertainment, and it handles everything effortlessly without slowing down.
One of my favorite features is Galaxy AI. It truly makes a difference in my daily routine, helping with writing, organizing, and even improving photos. It saves time and makes tasks feel more efficient and intuitive.
The camera system is outstanding. Photos and videos come out clear, detailed, and vibrant in almost any lighting condition. Whether I am capturing family moments or quick shots on the go, the results are consistently impressive.
Battery life easily lasts through a full day of heavy use, including streaming, multitasking, and gaming. Charging is fast and reliable, which is essential for a busy schedule.
Overall, the Galaxy S26 Ultra is a powerful and reliable device that fits perfectly into both work and personal life. It combines performance, innovation, and ease of use in a way that truly stands out.
One of my favorite features is Galaxy AI. It truly makes a difference in my daily routine, helping with writing, organizing, and even improving photos. It saves time and makes tasks feel more efficient and intuitive.
The camera system is outstanding. Photos and videos come out clear, detailed, and vibrant in almost any lighting condition. Whether I am capturing family moments or quick shots on the go, the results are consistently impressive.
Battery life easily lasts through a full day of heavy use, including streaming, multitasking, and gaming. Charging is fast and reliable, which is essential for a busy schedule.
Overall, the Galaxy S26 Ultra is a powerful and reliable device that fits perfectly into both work and personal life. It combines performance, innovation, and ease of use in a way that truly stands out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Muddysquirrel
[This review was collected as part of a promotion.] Phone runs smooth and I really like the the way its curved and the amount of memory it has compared to my s24
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is amazing!
on April 27, 2026
Posted by: Fubbychucker
[This review was collected as part of a promotion.] The Ai is so interactive. I love the stylish look and stylist is smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is great
on April 27, 2026
Posted by: RCBOOSH
[This review was collected as part of a promotion.] Galaxy AI is great. Privacy screen is sick and useful in public.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the world.
on April 27, 2026
Posted by: TMGB1999
[This review was collected as part of a promotion.] Great device for everyday use and I will likely stick with it for a long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy s26 ultra
on April 27, 2026
Posted by: Me2275
[This review was collected as part of a promotion.] I love this phone it is everything i wanted. All the features and the privacy screen. The only problem that I had with this phone is that you can't take pictures with the s pen. Other than that i feel like it's a great phone. Atleast for me it is.
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hi there Me2275, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when features you have loved in the past have been changed or removed from your current device. We have provided a link to the complete manual to help you discover the hand gestures and voice commands you can use with the shutter of your camera for this feature you are seeking. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US