Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,413 Reviews)
Rating breakdown 13,413 reviews
5 Stars
11,713
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
This product has grate features.
on April 27, 2026
Posted by: Mdukejr
[This review was collected as part of a promotion.] Improved camera over the galaxy 25 ultra.
Enhanced capabilities with Galaxy AI.
Enhanced capabilities with Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For me, I am appreciating all of the be features.
on April 27, 2026
Posted by: SeashellBug
[This review was collected as part of a promotion.] Learning how i can use Galaxy AI in my everyday use of my phone has been a learning experience. I am glad I didn't remain close-minded and have given the Galaxy AI chance to be useful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has grate new features.
on April 27, 2026
Posted by: 19Pickle97
[This review was collected as part of a promotion.] Love the new AI features. Camera is about the same as the previous versions. Over all im happy I upgraded from the 24 ulta to the new 26 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great improvements to this phone!
on April 27, 2026
Posted by: Stashe
[This review was collected as part of a promotion.] I love my new Samsung 26 Ultra. There are so many great features, some that I wished for in the past and others that I never knew I needed. The phone is fast, helpful and doesn't die. I watch movies and tv on my phone. The download soeeds prevent any drag, delay, or spinning things in the middle of my screen. There are different sound and video effects you can choose to get the best experience while watching a movie. There are so many great AI features. Easily edit photos by erasing unwanted objects or blur the background to maintain a focus on the main subject. I don't have to worry about answering calls from unknown numbers because my phone screens the call and either pushes it through to me or sends it to voicemail if it is spam. Until you experience screened calls, you can't possibly understand! The last thing, and the best thing, in my opinion is the battery life. I am on my phone most of the day and do not consistently charge it in between uses, but the lowest my battery has gone is 19% after a VERY heavy use day. The battery optimizer app gives me great suggestions on how to improve battery life. I can only imagine how long my battery would last if I applied the suggestions. Overall, Samsung has done a fantastic job with this phone. I highly suggest you upgrade or switch over now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The pen doesn't work
on April 27, 2026
Posted by: Ed7012
[This review was collected as part of a promotion.] Galaxy AI that's really good but you need learn about use all tools
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hey Ed7012, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how distressing it can be when your device is not meeting your expectations and features have been redesigned. We have provided a link to an article to help you with the S Pen features available for your device. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra fast and reliable every expectation met.
on April 27, 2026
Posted by: HappyandsatisfiedinTexas
[This review was collected as part of a promotion.] I couldn't be more happy and all my expectations of my new S26 Ultra have been met. I usually stream one or two movies a day. And I have not had any issues with my device. I have accidentally dropped my cell a couple of times but nothing has happened to my phone. The craftsmanship is top notch, as I have come to expect from Samsung. I also watch tik tok on a daily bases with no issues. Never slowing down or any other problem. The systems battery has also been great. The battery lasts forever it seems. It rarely goes below 80 percent. I was extremely surprised with that. I have used the systems AI and it is upto par with the rest of the AI platforms in the market. Couldn't be anymore happy with it as well. Over all I would give the Samsung S26 Ultra a 10 out of 10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about this new product
on April 27, 2026
Posted by: Savantine
[This review was collected as part of a promotion.] I'm very grateful for this product in all of its features. I'm really enjoying it. I'm not an AI user really.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra is Ultra!
on April 27, 2026
Posted by: Peaches
[This review was collected as part of a promotion.] I really love my new Galaxy S26 Ultra. There cameras makes very nice/ clear/ sharp pictures. What makes it fun is the photo editing. Another feature I enjoy is the Privacy setting. Especially since more and more I find myself having to access my bank accounts, medical information and other personal information I need while away from home during my busy days. This feature gives me an added sense of security! I haven't gotten AI much into AI with my phone yet but plan on doing so soon. I'm sure I will be equally if not more pleased with the AI features.
Value
5
Written by a customer while visiting Samsung US