Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,413 Reviews)
Rating breakdown 13,413 reviews
5 Stars
11,713
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
Better than S25 but needs updates
on April 27, 2026
Posted by: QueueTQ
[This review was collected as part of a promotion.] I was really excited to try out my new S26 Ultra.
One of those things I was looking forward to was the new camera.
One of those things I was looking forward to was the new camera.
Pretty good.
However, when I'm trying to zoom in the subject gets grainier than the S25 did. I could zoom in forever on that phone, especially on video.
On the S26 it seems to start to get grainy or blurry after 3x zoom on photo 5x zoom on video. I always clean my lens before I take pictures or videos to make sure that it is clear.
I'm hoping they'll have an update to make this a non-issue soon.
The phone is very similar to the S25 Ultra with some minor improvements & tweaks.
If they fix the camera bugs, I will give it a 5 out of five stars
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
High functioning and user friendly
on April 27, 2026
Posted by: JackGiant
[This review was collected as part of a promotion.] AI works well. Sound and picture quality excellent. Videos play very well. Response time excellent. Photos are very good. Many ma y opriona for total user control.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Jkbunch
[This review was collected as part of a promotion.] I love this phone and it comes with so many awesome features like the integrated Galaxy AI it helps with almost anything you can think of!
Auto translation is tg coolest
Auto translation is tg coolest
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great futures.
on April 27, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] My Samsung Galaxy S26 Ultra has become the ultimate all-in-one productivity and entertainment hub, revolutionizing how I work and play, especially with the new Galaxy Al features. s Samsung +1
I use the $ Pen for taking notes during meetings,
which Note Assist then organizes and summarizes into concise, action-oriented bullet points. For remote work, Samsung DeX allows me to connect my phone to a monitor, creating a desktop interface that feels just like a PC for managing spreadsheets and documents.
The 120Hz display makes streaming on Netflix or YouTube incredibly smooth. For gaming, I use the Game Hub for cloud gaming and have found the Al ProVisual Engine provides enhanced graphics on intense titles.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever.
on April 27, 2026
Posted by: Dmars1802
[This review was collected as part of a promotion.] Im still getting to know everything about this phone. I do like the AI it will help you with everything from writing a message to helping you create a photo line. If you want the best then you need this S26 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent, the phone is a machine. I like it
on April 27, 2026
Posted by: Aljegoz
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an outstanding device that delivers top-tier performance in every aspect. Its premium design feels solid and refined, while the display is incredibly sharp, bright, and smooth—perfect for both work and entertainment.
Performance is excellent, handling multitasking and demanding apps without any issues. The camera system stands out, producing sharp photos with great detail in both daylight and low-light conditions.
Battery life is reliable for all-day use, and the overall user experience is smooth and responsive. The inclusion of the S Pen continues to add great value for productivity.
Overall, the Galaxy S26 Ultra is an excellent smartphone and one of the best options available right now.
Performance is excellent, handling multitasking and demanding apps without any issues. The camera system stands out, producing sharp photos with great detail in both daylight and low-light conditions.
Battery life is reliable for all-day use, and the overall user experience is smooth and responsive. The inclusion of the S Pen continues to add great value for productivity.
Overall, the Galaxy S26 Ultra is an excellent smartphone and one of the best options available right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It is difficult to take a screenshot
on April 27, 2026
Posted by: Mary67
[This review was collected as part of a promotion.] I use it to talk, text, take pictures, internet surfing, and for social media. I find voice texting impossible on this phone. Also, its difficult to take a screenshot. Neither should be complicated but are with this new phone.
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hey there Mary67, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important the easy and seamless usage of your device is to you every day. We have provided a link to the complete manual for your device to help you with both the button press and hand swipe gesture you can use for a screenshot to help you find the way that works best for you. We have also provided a link to the Samsung Support Team to assist you with the voice text you mention causing frustration. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on April 27, 2026
Posted by: leon1071a
[This review was collected as part of a promotion.] Best phone yet of the galaxy series phones. The only thing I don't like is that you can't use the s pen for selfies but that's ok.
Value
5
Written by a customer while visiting Samsung US