Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,413 Reviews)
Rating breakdown 13,413 reviews
5 Stars
11,713
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
3
Some upgrades some down grades
on April 28, 2026
Posted by: Clay
from Milwaukee, wi
I'm a BIG Samsung guy like every product I own is Samsung and I've had every iteration of the galaxy phone series since its first inception. I love the privacy screen on the S26 ultra, the display, camera and battery life. My issues come in at 1 and this is my biggest gripe with the phone is the vibration for calls and notifications. I have it turned up to the highest intensity and went through all the patters and I will not hear it on hard surfaces or feel it in my pocket. That alone is enough that had i known this I would've stayed with my S24 Ultra. The next is it started off extremely fast for most tasks but now theres a delay and I lose 5G frequently in areas that I wouldn't think my signal would be a problem.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi Clay, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are pl eased to hear that you are enjoying the new Privacy Display, camera quality, and lasting battery life. We have provided links to a few troubleshooting guides to help you with the connection to your carrier you mention causing frustration. We have also provided a link to the Samsung Support Team if you believe the vibration is not functioning on your device as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on April 28, 2026
Posted by: Bwill7806
[This review was collected as part of a promotion.] S26 ultra has been great. I use the phone for everything. Galaxy AI has been a great tool for organizing and planning.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has an excellent screen view
on April 28, 2026
Posted by: RUDYENTLY
[This review was collected as part of a promotion.] F
All services are provided by the product is exclusively for the purpose of all day and work experience
All services are provided by the product is exclusively for the purpose of all day and work experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful phone
on April 28, 2026
Posted by: Hotpaw451
[This review was collected as part of a promotion.] This phone is built solid, has an amazing display, the battery lasts for so long even when I've been playing games or watching hours of streaming content and the battery charges incredibly fast. The Galaxy AI has all kinds of possibilities as well. I am so happy I upgraded to this phone and that it will receive software support for years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the user ability and smoothness of feathu
on April 28, 2026
Posted by: Cutitdown
[This review was collected as part of a promotion.] Having galaxy AI at your fingertips makes daily uses much faster and easier. Never really took advantage until now and I couldn't have picked a better time to start. Been a long time supporter of any Samsung mobile device!!!! Using my phone everyday for work on the go 24/7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone, sad about the pen
on April 28, 2026
Posted by: DavinitySamsung
from Waukesha, Wisconsin
The phone in general is amazing, I love the new camera and the video capabilities are amazing especially the auto stabilizing feature! Phone runs games amazingly and at the end of the day my battery is still at 50% which is awesome! Display size is still very nice (though I wish they went back to the 22 ultra size because it was slightly larger) My main critique is that they took away the bluetooth capabilities of the pen that comes with the device which was the main perk of that pen! I loved using it to take photos from afar but they took that feature away which I hope they revert.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone with great features
on April 28, 2026
Posted by: Jayslugs
[This review was collected as part of a promotion.] I love my samsung galaxy s26 ultra and the privacy screen is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A solid upgrade from my S24 Ultra
on April 28, 2026
Posted by: 2wheels4ever
[This review was collected as part of a promotion.] I'm enjoying my Galaxy S26 Ultra. There's a lot to like in this phone.
The Privacy Display is a huge innovation, one of the stand-out features. I like the option to activate it for specific apps or all uses, as needed.
The Galaxy AI features are very useful. I primarily use the AI for call screening and filtering. Normally, I receive a lot of robocalls and telemarketing calls, but since the S26 Ultra upgrade, very few have slipped through.
The onboard AI is useful for finding apps and settings. As phones and OSes add more features, knowing where to adjust settings becomes more complex; the onboard AI helps by suggesting related settings.
I've focused on the Samsung ecosystem, with a Tab S10 Ultra tablet and Galaxy Buds3 Pro. On my S24 Ultra, integration with other Samsung devices was almost flawless, including Auto Hotspot and earbud handoff. Full disclosure: the S26 Ultra has more integration issues even within the ecosystem. I expect these will be fixed in future updates.
The S26 Ultra definitely benefits from a good case and camera protection covers. The camera housing protrudes from the phone body and you'll want to protect the lenses from contact with surfaces and objects.
Radio performance is solid on Wi-Fi, 4G LTE, and 5G NR. The NFC works well for tap-to-pay. Bluetooth performance is good.
Value
4
Written by a customer while visiting Samsung US