Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,413 Reviews)
Rating breakdown 13,413 reviews
5 Stars
11,713
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Galaxy 26 ultra by far the most amazing phone ever
on April 29, 2026
Posted by: AMartinez430
[This review was collected as part of a promotion.] The features and tips for this new device i purchased is off the wall amazing. So much to learn and so much tips to help me get through better understanding of this phone. Its amazing.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hi there AMartinez430, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are having such a wonderful experience with your device, and that you are enjoying the exploration of your device. We have provided a link to the complete manual for your convenience to help you fully discover the capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
An amazing phone with amazing features.
on April 29, 2026
Posted by: AByrd423
[This review was collected as part of a promotion.] It has been 4 years since I have purchased a phone. I had the S22 ultra. And the transition was seamless. I also love the fact that it is double the storage of what I had previously. The newest feature of the privacy screen is one of the best features we've had in years. It helps when im reviewing important emails. I'm also new to the galaxy AI features. I did not use it as much with the s22 ultra, but it is a big help when studying or trying to solve a problem. I love how it breaks it down into terms or phrases that I can understand when studying. I can ask it a question and it will create a full chart of the topic at hand. It also does wonders when trying to edit photos. It ill remove an unnecessary item in the photo and place whatever is behind it. It left me highly impressed.This is a device that could last me for a few years.
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hi there AByrd423, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to know how pleased you are with the enlarged storage capacity, Privacy Display, and ability to find information easily with your device. We have provided a link to an article to help you with the additional features of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
the phone is actually very nice phone I like It
on April 29, 2026
Posted by: BossBae3
[This review was collected as part of a promotion.] 1 this phone is very nice phone and im
really liking it the pen is the best choice added to the phone and It makes the experiance so much better ! Thank you
really liking it the pen is the best choice added to the phone and It makes the experiance so much better ! Thank you
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hi there BossBae3, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with your device, and enjoying the addition of the S Pen. We have provided a link to the complete manual for your device to help you with additional features like the Privacy Display, and Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone it's great
on April 29, 2026
Posted by: Dogman
[This review was collected as part of a promotion.] love my phone it's great I'm so glad I got it thanks
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey Dogman, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying the usage of your device, and that you are happy with your purchase. We have provided a link to the complete manual for your device to help you with the additional capabilities of your device like your Privacy Display, and Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Flagship product for a reason !
on April 29, 2026
Posted by: GregluvsS26Ultra
[This review was collected as part of a promotion.] First off, being completely immersed in the Galaxy AI with this phone is an incredible experience ! The responsiveness of the screen, the quality of the screen, the MAGNIFICENT camera...all wrapped up in Samsung quality. The S pen is a great touch that I fell in love with on the S24 Ultra, and HAD to have when I upgraded recently ! The battery life is nothing short of miraculous, enabling much more screen time than I should probably use 🤣 !!
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hi there Gregluvs26Ultra, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with the camera, features of Galaxy AI, and battery life of your device that is able to keep up with your during the day. We have shared a link to the Samsung Support Team to assist you if any questions come up as you use your phone. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product its nice
on April 29, 2026
Posted by: Antonio
[This review was collected as part of a promotion.] They would need to reconnect the pen’s Bluetooth to take photos again, and also set it up again as titanium.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Brand new feature on S26 Ultra
on April 29, 2026
Posted by: 72Nlovecruising
[This review was collected as part of a promotion.] There were times that I wanted to check my bank accounts in public places but I was reluctant to proceed due to security concerns despite using my VPN. Last week at an LAX airport terminal, I sat down to use my phone to check my information awaiting boarding, I noticed the person sitting next to me occasionally glancing at my phone, which displayed some of the sensitive information. I immediately turn on the "Privacy display", a brand new feature that makes the telephone screen less/ not visible when viewed from a side angle.
I now can access my accounts in public without worrying about peeping people. Thanks, Samsung, for offering such a good feature!
I now can access my accounts in public without worrying about peeping people. Thanks, Samsung, for offering such a good feature!
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hi there 72Nlovecruising, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the new Privacy Display feature, and the ability to feel confident looking at more secure information while out in public. We have provided a link to the complete manual to help you adjust the settings of this feature to help you automatically enable this feature for specific apps like your banking app. We have also provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I am impressed
on April 29, 2026
Posted by: Kitthekat
[This review was collected as part of a promotion.] As someone that has been using Samsung for the last 10 years, I am blown away at this phone. The camera has the best quality I've ever seen in a phone. The colors are so vibrant and gorgeous.
I don't use much AI, but the Galaxy AI has some really good features that I utilize.
I don't use much AI, but the Galaxy AI has some really good features that I utilize.
The graphics and the storage capacity is truly such a blessing!
I am always more reassured at how well Samsung treats me and my wants for a phone.
I am always more reassured at how well Samsung treats me and my wants for a phone.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey there Kitthekat, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are amazed by this device, and that you are finding so many amazing uses for your device every day. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US