Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,410 Reviews)
Rating breakdown 13,410 reviews
5 Stars
11,710
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Great improvement
on April 30, 2026
Posted by: PsychoJ
[This review was collected as part of a promotion.] Many improvements over the S25 and S24 series have made this phone a ridiculous step forward. Battery life is great even in full resolution, the screen is amazing and the sound quality is superb. The Galaxy AI features have been super helpful and more importantly they have been quick!
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hello PsychoJ, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are enjoying the enhanced features and capabilities of your device, and that this device feels like a great leap forward in innovation. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra Review
on April 30, 2026
Posted by: S26UltraRules
[This review was collected as part of a promotion.] I'm really loving this new phone; right off the bat, it feels way lighter and easier to hold than the S24 Ultra. Even though they changed the sharp corners, I think it looks awesome. My favorite new thing has to be the Galaxy AI Audio Eraser. Before, it was just for your own videos, but now you can even use it for stuff playing on your device.
The other Galaxy AI feature I'm gonna love is the call screening. It's just super handy against scam calls.
And finally, gaming is way faster, and the battery life is better. I remember Samsung saying they improved the vapor chamber to help with heat, and I can totally see the huge improvements they made.
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hey there S26UltraRules, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying the updated lightweight design, prolonged usage capabilities, and the ways Galaxy AI has been able to streamline many daily tasks. We would love to hear from you again in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on April 30, 2026
Posted by: MarPeP
[This review was collected as part of a promotion.] The photo edition is very impressive with the new Galaxy AI features and gadgets. Also the resolution and quality of the camera is awesome.
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hey MarPeP, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing that you are loving your new device and finding so many fun ways to use Galaxy AI long with your camera. We have shared a link to the complete manual for your device to help you maximize your experience with additional features like the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The best product
on April 30, 2026
Posted by: Love48cuba
[This review was collected as part of a promotion.] For personal use only, and for work, receive emails
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect phone?
on April 30, 2026
Posted by: Scottsung
[This review was collected as part of a promotion.] I really have been loving coming back to Samsung. Automating tasks with Galaxy AI makes handling things easier. The personalization is great. I'm enjoying the new options in seeing up the home screen, wallpapers and the clocks for the lock screen. I do have a hard time finding all of the sound options for notifications. User error probably
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hi there Scottsung, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the usage of your device, and all of the ways you can use Galaxy AI. We have provided a link to the complete manual for your device to help you customize your device to your preferences. We have also shared a link to the Samsung Support Team to assist you further through chat if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
S25 updated
on April 30, 2026
Posted by: TazTwoK
[This review was collected as part of a promotion.] The S-pen is difficult to get out if you have man hands and no nails, but otherwise, a great phone.
I don't use Galaxy AI, and dont intend to, but other uses may enjoy it
I don't use Galaxy AI, and dont intend to, but other uses may enjoy it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing!
on April 30, 2026
Posted by: SteeleReviews
[This review was collected as part of a promotion.] Ever since upgrading to the S26 Ultra, I have been blown away! From the lightning fast processing, the amoled screen pops with colors. I can stream my favorite TV shows, or multi task when working and this phone just won't quit! The battery lasts all day. And I've been using Galaxy AI to help me complete checklists, set reminders, organize client lists and much more. The last thing I've got to mention is the cameras. The 200mp rear camera, and the zoom is literally out of this world. Zoom in to the moon and you see it clear as day!
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hi there SteeleReviews, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are enjoying the usage of your device, finding the battery to keep up with your usage during the day, and that Galaxy AI is helping you organize and accomplish your daily tasks. We have provided a link to the Samsung Support Team for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Ai coming together
on April 30, 2026
Posted by: DeFi001
[This review was collected as part of a promotion.] The S26 Ultra with it's dedicated button for Gemini is used so much. Also im enjoying seeing everyday tasks normally performed on my phone now has Galaxy AI prompts for really cool features I never had thought of before. Life is better with this phone!
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hi there DeFi001, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying Galaxy AI for many daily tasks, and that you are finding these features easy to use. We hope you won't hesitate to reach out to us again in the future any time you have questions, or wish to provide additioal feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US