Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(6,547 Reviews)
Rating breakdown 6,547 reviews
5 Stars
5,749
4 Stars
632
3 Stars
100
2 Stars
25
1 Star
41
68%of customers recommend this product.
(
48 out of
71)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Perfect Phone
on March 18, 2026
Posted by: Myself
[This review was collected as part of a promotion.] Great phone with Galaxi AI and many more exciting features. Great Camera with excellent performance that make it unique. The display quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new features!
on March 18, 2026
Posted by: TruWords84
[This review was collected as part of a promotion.] This phone offers a truly remarkable user experience. Its innovative features, particularly the integration of Galaxy AI, enhance daily tasks in impressive ways. The camera capabilities are stunning, capturing every moment with exceptional clarity and detail. Furthermore, the design is sleek and ergonomic, making it a pleasure to hold and use. Overall, this smartphone represents a significant advancement in mobile technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
a superb device
on March 18, 2026
Posted by: 1Kuser
[This review was collected as part of a promotion.] I upgraded from the S24 Ultra to the S26 Ultra, and I could definitely feel the light weight.
Also, the privacy display function is definitely an excellent feature.
The grip of the phone has also improved significantly.
The camera, equipped with a bright lens, delivers significantly superior results. The gimbal functionality during video recording id highly impressive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 18, 2026
Posted by: Suredolovethisphone
[This review was collected as part of a promotion.] This phone is amazing, it is big enough to see everything clearly and the privacy screen is great. Cameras are stellar and the ui is incredible samsung really did an amazing job making this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the privacy display feature.
on March 18, 2026
Posted by: Ricky147
[This review was collected as part of a promotion.] Galaxy AI feature really shines through in multiple places - photo editing, s pen usage and call screening.
Overall love the S26 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 18, 2026
Posted by: Bamboo
[This review was collected as part of a promotion.] Love new privacy screen, so I don't have to apply secondary screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Why get rid of things people actually use?
on March 18, 2026
Posted by: PT27
from Virginia
Coming from the S23 Ultra, this phone is nothing of an upgrade. Yes it is a smidge 'snappier', feels a ever so slightly lighter and has rounded corners, but what is exactly new about it? I am sure there will be an auto generated response about this link or that link to discover your new device but I don't need that. What the people want is physically new equipment. More efficient batteries, better cameras, higher resolution screens, etc. 99% of individuals do not care about the excessive amount of AI software that is mostly uninstalled, if possible. A premium price for what my old phone does just the same. Just one question for the Samsung customer service... Why did you get rid of the Bluetooth function on the S pen. It is invaluable to our family in taking selfies on the holidays. You all truly ruined this line of phones for me when I found out the S26 ultra doesn't have this. Why? Seriously? And not just some auto generated stuff. It was the whole reason that I even got the Ultra to begin with. Do better.
Features
1
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, March 19, 2026
Hi there PT27, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important specific functionality of your device is to you, and we are always happy to help our customers replace removed features with the new features that have been added. If you have a Galaxy Watch you can use this as the remote shutter with your device. We have also provided a link to the complete manual to help you with the hand gestures and voice commands available to remotely capture photos with your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's a very fast system easy to connect phone comp
on March 18, 2026
Posted by: Germanshepherdmom
[This review was collected as part of a promotion.] The ai has helped me with my resume among other things u tell it wat to do
Value
5
Written by a customer while visiting Samsung US