Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,410 Reviews)
Rating breakdown 13,410 reviews
5 Stars
11,710
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Just upgraded to the new Galaxy S26 Ultra and wow.
on May 1, 2026
Posted by: Allyssa
[This review was collected as part of a promotion.] The S26 Ultra is incredible. Here’s why:
Gaming: No lag, no stuttering. The 120Hz refresh rate on this 6.9-inch screen is buttery smooth. It handles high-intensity games better than the S25 ever did.
Galaxy AI: It’s integrated into everything. I love using the AI-powered photo editing and the live translation features.
Design: The move back to aluminum makes it feel lighter and it stays much cooler during long sessions.
Gaming: No lag, no stuttering. The 120Hz refresh rate on this 6.9-inch screen is buttery smooth. It handles high-intensity games better than the S25 ever did.
Galaxy AI: It’s integrated into everything. I love using the AI-powered photo editing and the live translation features.
Design: The move back to aluminum makes it feel lighter and it stays much cooler during long sessions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new Galaxy S26 Ultra is Awesome
on May 1, 2026
Posted by: Leatherlook
[This review was collected as part of a promotion.] This upgrade is unbelievable. This phone has great features and love the display. Especially when using Galaxy Al.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has great features
on May 1, 2026
Posted by: Leatherlook
[This review was collected as part of a promotion.] I purchased the new Galaxy Samsung 26 Ultra. It is a great upgraded phone and really like the the features and the Galaxy Al
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Unique Device
on May 1, 2026
Posted by: HugeTaco6
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is probably one of the best devices I have gotten to hold. It's slick, sleek, smooth. This device has such immense power and such a clean display along with a new unique feature, the integrated privacy display. It's very useful and allows for me to purchase any screen protector freely without the need of searching for a privacy screen protector.
The integrated AI features also make it easier to search for this and possess unique features such as live translate on both calls, and text messages or any text on screen. It also helps me with anything I am trying to find simply by circling the object I am looking for.
The display on this devixe is very smooth. I love how clean the picture is and how smooth scrolling feels. This is a powerful phone but it lacks other new features. The Ultra seems to be the only phone that possesses the privacy display which is a bit of a downfall. This device also only has very minimal unique features that separate it from previous models which is also a bit of a letdown. Otherwise, it is a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I Love my new phone!!
on May 1, 2026
Posted by: Audio90
[This review was collected as part of a promotion.] The galaxy AI makes my life so much easier. My phone is so fast. I use it for streaming, gaming, work and social media. The photos this camera takes are amazing as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Cellular Device
on May 1, 2026
Posted by: SamsungLover8540
[This review was collected as part of a promotion.] The Samsung S26 Ultra is truly a superior phone! From the Galaxy AI, Gemini, the way it all smoothly runs the phone and my daily life it is absolute PERFECTION! I know that I have always said each phone I would upgrade to was truly amazing but the Samsung S26 takes the cake! In my daily life I use the calender and maps to keep on track with appointments and meetings and maps to make sure I make it to where I'm supposed to be and on time. I have had my phone now for 30 days and I thought that having the S25 Ultra would make using this one easier and I would know all the features but that isn't true either. I am learning something new all the time. The best built in feature in my opinion is the privacy screen. No need to purchase one since it's built in and since I deal a lot of with medical information and other private matters it is the most handy feature for me with the phone. I also love the pen feature and how smoothly everything interacts together. I think I have had two updates to the phone already and with each one it's just really made the phone better. I also like all the options of styling the background and ringtone. Last but not least is the ability to screen phone calls and the ease of blocking texts/phone calls that are scams. Thank you Samsung for bringing us another amazing device!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 1, 2026
Posted by: AB2TWIZTD
[This review was collected as part of a promotion.] Galaxy AI features are helpful. Privacy screen is great. Overall great phone.
Value
4
Response from Samsung USBy R&R Team, May 1, 2026
Hello there AB2TWIZTD, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are finding Galaxy AI helpful for your needs, and that you are enjoying the new Privacy Display. We have shared a link to the Samsung Support Team to assist you if you have questions about your device as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on May 1, 2026
Posted by: Albetho
[This review was collected as part of a promotion.] The galaxy AI is incredible and the phone runs super smooth when playing games or being on social media and very clear when watching movies or shows it's just great overall 🙌
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hey Albetho, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to operate seamlessly during your gaming and streaming, and that Galaxy AI has been such a great addition to your usage. We hope you'll reach out to us again in the future if you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US