Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,407 Reviews)
Rating breakdown 13,407 reviews
5 Stars
11,707
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Excellent Upgrade
on May 3, 2026
Posted by: Gooma2
[This review was collected as part of a promotion.] I upgraded to the Samsung Galaxy S26 Ultra, and it's been the right choice for privacy, faster charging and just better performance. I love this phone as I use it for my day to day filming. It is so great for 8k video since that will be the next thing so all my 4k videos look amazing.
Value
5
Response from Samsung USBy R&R Team, May 5, 2026
Hey Gooma2, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear you are enjoying the new Privacy Display, as well as the overall performance and battery life of your device. We have provided a link to an article to help you with the capabilities of Galaxy AI on your device, as well as to the Samsung Support Team if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung I've owned
on May 3, 2026
Posted by: TpaN8ive
[This review was collected as part of a promotion.] S26 Ultra is fast, reliable and loaded with features. Galaxy AI offers fast, relatable details which I use for personal use as well as for work.
Value
5
Response from Samsung USBy R&R Team, May 5, 2026
Hi there TpaN8ive, thank you for your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are so happy with the speed, reliability, and available features on your new device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on May 3, 2026
Posted by: Kunals
[This review was collected as part of a promotion.] This product delivers exactly what it promises and does so in a way that feels thoughtful and well made. From the moment I started using it, I noticed that the design is practical, the overall quality feels solid, and the experience is straightforward rather than unnecessarily complicated."Galaxy AI"
What stood out most to me was how easy it was to get comfortable with it right away. The product seems built with real use in mind, not just appearance, and that makes a noticeable difference. It feels reliable, performs consistently, and handles everyday use well without requiring much adjustment or effort.
I also appreciated the attention to detail in the way it works. Small things, like how smoothly it functions and how intuitive it feels, add up to a very positive experience. It is clear that care went into making something that is both functional and pleasant to use.
Overall, I would recommend this product to anyone looking for something dependable and well designed. It offers a strong balance of quality, ease of use, and practical value, and it leaves a very good impression.
What stood out most to me was how easy it was to get comfortable with it right away. The product seems built with real use in mind, not just appearance, and that makes a noticeable difference. It feels reliable, performs consistently, and handles everyday use well without requiring much adjustment or effort.
I also appreciated the attention to detail in the way it works. Small things, like how smoothly it functions and how intuitive it feels, add up to a very positive experience. It is clear that care went into making something that is both functional and pleasant to use.
Overall, I would recommend this product to anyone looking for something dependable and well designed. It offers a strong balance of quality, ease of use, and practical value, and it leaves a very good impression.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hey there Kunals, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are finding this device so amazing for your usage, and that you are loving Galaxy AI, smoother processing power, and that you would recommend this device to the people in your life. We would love to hear from you again in the future if you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone!
on May 3, 2026
Posted by: 4sweetd
[This review was collected as part of a promotion.] Galaxy AI works great on this phone. I love the pictures that It creates. I use my phone for talking, gaming, and watching movies. Overall, it the best phone yet because of all the cool features and picture quality. Definitely a great one.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hi there 4sweetd, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how great you are finding the features of Galaxy AI on your device, how much you are enjoying the camera quality, and that you are finding it the best phone you've ever had. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Samsung 26 ultra
on May 3, 2026
Posted by: SentiBM
[This review was collected as part of a promotion.] Not bad, but honestly it's pretty similar to the S 22 I had other than the camera.
Value
3
Response from Samsung USBy R&R Team, May 4, 2026
Hi there SentiBM, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important it is to feel that you've made a good investment in a new device that feels like a nice leap forward in features and innovation. We have provided links to articles to help you with the upgraded and redesigned features of your device. We have also shared links to the complete manual and the Samsung Support Team to best align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Premium Performance and Outstanding Features
on May 2, 2026
Posted by: RealUserReview
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra delivers an exceptional experience across the board. From the moment you start using it, the performance stands out. Apps open instantly, multitasking is smooth, and even demanding tasks like gaming or video editing run without any noticeable lag. It feels fast, reliable, and consistent throughout daily use.
The display is one of the best features of this device. The large AMOLED screen is bright, sharp, and incredibly smooth, making everything from watching videos to browsing feel immersive and enjoyable. Outdoor visibility is also excellent, which is something I really value.
The camera system is impressive and versatile. Photos come out detailed and vibrant, while the zoom capabilities allow you to capture shots that most phones cannot. Low-light performance is strong, and video recording is stable and high quality, making it a great option for both casual and more advanced users.
Battery life easily lasts a full day with regular use, and charging is fast enough to quickly get you back up and running. This makes it dependable for long days without worrying about constantly needing a charger.
Galaxy AI adds meaningful features that actually improve everyday use, from smarter photo editing to helpful suggestions that save time. It feels like a natural extension of the phone rather than just an extra feature.
The inclusion of the S Pen is another highlight, especially for productivity, note-taking, and quick interactions. Overall, the Galaxy S26 U
The display is one of the best features of this device. The large AMOLED screen is bright, sharp, and incredibly smooth, making everything from watching videos to browsing feel immersive and enjoyable. Outdoor visibility is also excellent, which is something I really value.
The camera system is impressive and versatile. Photos come out detailed and vibrant, while the zoom capabilities allow you to capture shots that most phones cannot. Low-light performance is strong, and video recording is stable and high quality, making it a great option for both casual and more advanced users.
Battery life easily lasts a full day with regular use, and charging is fast enough to quickly get you back up and running. This makes it dependable for long days without worrying about constantly needing a charger.
Galaxy AI adds meaningful features that actually improve everyday use, from smarter photo editing to helpful suggestions that save time. It feels like a natural extension of the phone rather than just an extra feature.
The inclusion of the S Pen is another highlight, especially for productivity, note-taking, and quick interactions. Overall, the Galaxy S26 U
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how much you are loving your new device, and finding it exceptional in processing power, display quality, and camera quality. We have provided a link to the Samsung Support Team to assist you further if any questions come up as you continue using your new phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great cameras and features
on May 2, 2026
Posted by: Busters26ultra
[This review was collected as part of a promotion.] This is so stylish takes pictures of the moon like no other. I will always keep the model
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hello Busters26ultra, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so happy with the appearance, and camera quality of your device. We have shared a link to complete manual to help you with additional capabilities of Galaxy AI, and the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Fast, Smooth and Easy to Use
on May 2, 2026
Posted by: Superchatruc
[This review was collected as part of a promotion.] I’ve been using this Samsung device daily and the experience has been excellent. It’s fast, smooth, and very reliable for everything I do. I use it for streaming, listening to podcasts, navigation, and staying connected throughout the day, and it handles everything without any issues.
The display looks amazing and makes watching videos and sports much more enjoyable. The battery easily lasts me through long days, which is very important for my routine. Performance is consistent even when multitasking between different apps.
One of the standout features is Galaxy AI. It adds a very useful and modern touch to the device, making everyday tasks easier and more efficient. It really feels like a smart upgrade that improves the overall experience.
Overall, this device delivers great performance, excellent usability, and a premium feel. I’m very satisfied with it and would definitely recommend it.
The display looks amazing and makes watching videos and sports much more enjoyable. The battery easily lasts me through long days, which is very important for my routine. Performance is consistent even when multitasking between different apps.
One of the standout features is Galaxy AI. It adds a very useful and modern touch to the device, making everyday tasks easier and more efficient. It really feels like a smart upgrade that improves the overall experience.
Overall, this device delivers great performance, excellent usability, and a premium feel. I’m very satisfied with it and would definitely recommend it.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hi there Superchatruc, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the appearance, performance, and usage of your device for your streaming every day. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US