Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(13,407 Reviews)
Open Ratings Snapshot
Rating breakdown 13,407 reviews
5 Stars
11,707
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product. 
(
92 out of 142
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5 out of 5
5
Great all device with many useful features
on May 4, 2026
Posted by: G26Ultra
[This review was collected as part of a promotion.] My Galaxy S26 Ultra is awesome, it's got tons of features like a killer camera, great screen, powerful processor, and Google AI that can do so much. It's perfect for gaming, photography, streaming, and a bunch of other stuff. This is my first new Galaxy since the S6, and it's a huge upgrade!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 4, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how awesome you are finding your new device, and that you feel it is loaded with amazing features, enhanced camera quality, and that you are loving your gaming. We would love to hear from you again in the future if you h ave questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on May 3, 2026
Posted by: Enjoy2daBest
[This review was collected as part of a promotion.] Great phone, super fast and great AI as an added bonus. I recommend buying the Samsung Galaxy S26 Ultra.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 5, 2026
Hi Enjoy2daBest, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the usage of your new device, and finding Galaxy AI a helpful addition to your day. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone to have!!!!!
on May 3, 2026
Posted by: Jellys
[This review was collected as part of a promotion.] I love the feature that make me more excited to experiencing this new Galaxy S26 Ultra!!!!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 6, 2026
Hey Jellys, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to exciting to use every day. We have provided a link to the complete manual to help you discover all of the amazing capabilities of your device including the new Privacy Display, and Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device!
on May 3, 2026
Posted by: Kensky
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a bit now, and honestly, I love everything about it. The performance is incredibly smooth, apps load instantly, and multitasking feels effortless. The display is one of the best I’ve ever seen, super bright, sharp, and perfect whether I’m watching videos, browsing, or working.
The camera system is another standout. Photos come out crisp with excellent detail, and the zoom capabilities are genuinely impressive. It’s one of those phones where you don’t even think twice before snapping a picture because you know it’ll turn out great.
What really surprised me is how useful Galaxy AI has been in daily use. I use it for writing and refining messages, summarizing content quickly, and even helping organize my thoughts when I’m working or planning something. It actually saves time instead of feeling like a gimmick. The live translation and smart suggestions are also extremely convenient.
Battery life easily gets me through the day, even with heavy use, and the fast charging is a huge plus. Overall, this phone just feels complete. It’s powerful, polished, and packed with features that I actually use. Definitely the best phone I’ve owned so far.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 5, 2026
Hey Kensky, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleasantly surprised by the capabilities of your new device including Galaxy AI, and the camera. We would love to hear from you again in the future if any questions come up about your device, or you have additional feedback you would like to share with us. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung makes another great flagship phone!
on May 3, 2026
Posted by: GSbeacon
[This review was collected as part of a promotion.] After many years as a Samsung Galaxy user, first with the entry-level S line and then a Plus model, I finally decided to use my tax refund to buy the S26 Ultra. And what an upgrade it has been!
The screen resolution of 1440p was sorely missed, so it was great to finally have a phone with that resolution. And the Privacy display, configurable by app, is a reassuring feature that means I can still use a standard screen protector. (I'm hoping that the Maximum privacy setting can be configurable by app also, in a future update.)
The 1 TB of storage coupled with the 16 GB of RAM will mean that I have plenty of space and memory for the upcoming years to use the latest resource-intensive apps while programs continue running in the background.
The Samsung Notes app is great for turning my handwriting via stylus into text. How I muddled through by taking notes with thumbs-only apps is both mind-boggling and thankfully in the past, especially with the availability of Samsung Notes synchronization on other devices such as tablet and computer!
And the Galaxy AI capabilities help me refine my photos and videos, remove duplicates and unwanted artifacts (Enhance-X), and in the case of Bixby answer my questions from various sources on the internet.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 5, 2026
Hi GSbeacon, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving the amazing enhancements of your device, and finding so many amazing features to use every day including Galaxy AI, the new Privacy Display, and the S Pen. We have provided a link to the Samsung Support Team for your convenience if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Form and function together at last!
on May 3, 2026
Posted by: Paddywhack
[This review was collected as part of a promotion.] Honestly speaking, this phone has completely surpassed any other phone I've ever held. Whether I'm making calls or simply scrolling through the internet, it's exceptionally fast, incredibly reliable, and just plain satisfying to use day in and day out! And the Galaxy AI is quite impressive!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 5, 2026
Hi there Paddywhack, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are loving the amazing capabilities of your device, and finding it better than any phone you've ever had before. We hope you'll reach out to us in the future if any questions come up during your usage, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra the GOAT
on May 3, 2026
Posted by: Ilovesamsung
[This review was collected as part of a promotion.] The new Galaxy AI for now nudge and photo editing is great!
Truly an AI phone now!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 5, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear you are finding the usage of Galaxy AI for your photo editing, and the Now Nudge has also been helpful to you. We have provided a link to an article to help you with additional ways you can integrate Galaxy AI in to your usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional Performance for Content Creation
on May 3, 2026
Posted by: Jeanouis
[This review was collected as part of a promotion.] I have been putting this device through its paces with heavy video production and rendering. The processing power is remarkably consistent, handling high-resolution exports without the significant thermal throttling I have experienced on other mobile platforms. Galaxy AI has become a core part of my workflow, specifically for photo editing and generative fills that save time during post-production. The display quality remains top-tier, providing the color accuracy needed for mobile editing on the go. It is a reliable tool for anyone who needs a high-performance workstation in their pocket.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 5, 2026
Hi there Jeanouis, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with the enhanced features and capabilities of your device, and that it has been such a great companion for your work needs. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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