Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,403 Reviews)
Rating breakdown 13,403 reviews
5 Stars
11,703
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
Great phone!
on May 4, 2026
Posted by: HonestT38
[This review was collected as part of a promotion.] I upgraded from a S22 Ultra to the new S26 Ultra.... And wow, what a difference! Screen clean and flat (which I prefer the flat edges), very fast and lots more memory/ram. I use Galaxy AI a lot more now and it's wonderful. I have always loved the Samsung Galaxy lines. New privacy screen option is *chef's kiss*.
Only downside is the 5000mh battery life is the same from my S22U, but still has a lot of power life!!
Only downside is the 5000mh battery life is the same from my S22U, but still has a lot of power life!!
Value
4
Response from Samsung USBy R&R Team, May 4, 2026
Hey HonestT38, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that there are many features on your new device that you are truly loving every day including the new Privacy Display. We appreciate you sharing your preference for larger battery capacity in the future, and hope you'll reach out to us again in the future if you have additional feedback you would like to share with us. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
some things can only be controlled by watch
on May 4, 2026
Posted by: cat person
from idaho
bought this phone for large screen and camera capabilities. the main downside that makes me think about changing to different company is that Samsung now has all smart things going to the Samsung watch. I can no longer control or adjust settings for things like buds or smart items in my home (like my thermostat) from my phone.
1. not everyone has a smart phone
2 not everyone wears their smart phone at all times
3 if you have a medical eye condition (like I do) doing things on the smaller screen of the watch is a
nightmare. i bought the larger screen phone for a reason.
What were you thinking???
1. not everyone has a smart phone
2 not everyone wears their smart phone at all times
3 if you have a medical eye condition (like I do) doing things on the smaller screen of the watch is a
nightmare. i bought the larger screen phone for a reason.
What were you thinking???
Response from Samsung USBy R&R Team, May 4, 2026
Hello Cat person, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important specific usage of your device is to you every day, and we would love to help you customize your device to your needs. We have provided a link to the complete manual for your device, where you can also find the manual for your earbuds to discover how you can use your device to control the audio settings and usage of your earbuds. Without knowing what thermostat you may be using, there may also be an app you may need to download from the Play Store. We have provided a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung's consistent quality
on May 4, 2026
Posted by: LWRN22
[This review was collected as part of a promotion.] Love this product. Screen resolution and colors are beautiful and sharp. Smooth transitions. Quick processing.
Value
5
Response from Samsung USBy R&R Team, May 4, 2026
Hey LWRN22, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased with the amazing features and capabilities of your device, and that you are finding it appealing to look at for prolonged periods of time. We have provided a link to the Samsung Support Team for your convenience if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great
on May 4, 2026
Posted by: CTcreationz
[This review was collected as part of a promotion.] The AI feature on the phone is great. Works smoothly and perfect
Value
5
Response from Samsung USBy R&R Team, May 4, 2026
Hi there CTcreationz, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving the usage of your new device, and finding the addition of Galaxy AI to make the whole thing smooth and easy to use. We have provided a link to the Samsung Support Team for your convenience. They an assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great all device with many useful features
on May 4, 2026
Posted by: G26Ultra
[This review was collected as part of a promotion.] My Galaxy S26 Ultra is awesome, it's got tons of features like a killer camera, great screen, powerful processor, and Google AI that can do so much. It's perfect for gaming, photography, streaming, and a bunch of other stuff. This is my first new Galaxy since the S6, and it's a huge upgrade!
Value
5
Response from Samsung USBy R&R Team, May 4, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how awesome you are finding your new device, and that you feel it is loaded with amazing features, enhanced camera quality, and that you are loving your gaming. We would love to hear from you again in the future if you h ave questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on May 3, 2026
Posted by: Enjoy2daBest
[This review was collected as part of a promotion.] Great phone, super fast and great AI as an added bonus. I recommend buying the Samsung Galaxy S26 Ultra.
Value
5
Response from Samsung USBy R&R Team, May 5, 2026
Hi Enjoy2daBest, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the usage of your new device, and finding Galaxy AI a helpful addition to your day. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone to have!!!!!
on May 3, 2026
Posted by: Jellys
[This review was collected as part of a promotion.] I love the feature that make me more excited to experiencing this new Galaxy S26 Ultra!!!!!
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hey Jellys, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to exciting to use every day. We have provided a link to the complete manual to help you discover all of the amazing capabilities of your device including the new Privacy Display, and Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great device!
on May 3, 2026
Posted by: Kensky
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a bit now, and honestly, I love everything about it. The performance is incredibly smooth, apps load instantly, and multitasking feels effortless. The display is one of the best I’ve ever seen, super bright, sharp, and perfect whether I’m watching videos, browsing, or working.
The camera system is another standout. Photos come out crisp with excellent detail, and the zoom capabilities are genuinely impressive. It’s one of those phones where you don’t even think twice before snapping a picture because you know it’ll turn out great.
What really surprised me is how useful Galaxy AI has been in daily use. I use it for writing and refining messages, summarizing content quickly, and even helping organize my thoughts when I’m working or planning something. It actually saves time instead of feeling like a gimmick. The live translation and smart suggestions are also extremely convenient.
Battery life easily gets me through the day, even with heavy use, and the fast charging is a huge plus. Overall, this phone just feels complete. It’s powerful, polished, and packed with features that I actually use. Definitely the best phone I’ve owned so far.
Value
5
Response from Samsung USBy R&R Team, May 5, 2026
Hey Kensky, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleasantly surprised by the capabilities of your new device including Galaxy AI, and the camera. We would love to hear from you again in the future if any questions come up about your device, or you have additional feedback you would like to share with us. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US