Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,403 Reviews)
Rating breakdown 13,403 reviews
5 Stars
11,703
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Love Everything about it!
on May 7, 2026
Posted by: Gottolove2shop
[This review was collected as part of a promotion.] It's GREAT!! I LOVE it! I give it a 10 ✨️'s rating. Thanks Samsung! Oh yeah Let's NOT forget "AI" It's UNREAL!! THANKS AGAIN!!
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hey Gottolove2shop, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how great you are finding this new device, and that it feels so amazing and beyond all expectations. We have provided links to resources to help you fully explore your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones available
on May 7, 2026
Posted by: rogab
Incredible phone. Much more than I expected. One of the best phone cameras out there period
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, May 8, 2026
Hi there Rogab, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing that this device has not only met but exceeded all expectations you had for your device. We have provided a link to the Samsung Support Team to assist you any time you have questions about your phone, or any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The features are amazing
on May 7, 2026
Posted by: HaPpYgOlUcKy
[This review was collected as part of a promotion.] The new Galaxy AI for this phone is so cool. I was on my way to Walmart. My 7 year old daughter was with me and she asked the AI to tell her a story and it did it was so cute. I am blown away at the technology.
Value
5
Response from Samsung USBy R&R Team, May 7, 2026
Hey there HaPpYgOlUcKy, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are finding your new device to be amazing for your usage, and that you have found fun and interesting ways to use Galaxy AI. We have shared a link to the Samsung Support Team for your convenience if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good like the s24-s25
on May 7, 2026
Posted by: Oli700
[This review was collected as part of a promotion.] Got a few more new features but the camera is along the lines of an s24-s25.
Value
4
Response from Samsung USBy R&R Team, May 8, 2026
Hello Oli700, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the usage and capabilities of your device. We have provided a link to the complete manual to help you with the full capabilities of your device including the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade!
on May 7, 2026
Posted by: Noleshark
[This review was collected as part of a promotion.] Finally bit the bullet and upgraded from my trusty s22 ultra. Galaxy AI integration is proving more useful than I initially expected.
Value
5
Response from Samsung USBy R&R Team, May 7, 2026
Hello Noleshark, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that youare pleased with your upgrade from a device you really loved using the past. We have provided a link to an article to help you with additional capabilities of Galaxy AI you may want to integrate in to your usage. We have also provided a link to the complete manual for your device to help you with additional features like the new Privacy Display. Lastly, we have provided a link to the Samsung Support Team if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on May 7, 2026
Posted by: galaxycat
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is amazing! The display is great for streaming movies, and I love how the Galaxy AI features make editing photos so easy. Best phone ever!
Value
5
Response from Samsung USBy R&R Team, May 7, 2026
Hey there Galaxycat, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how amazed you have been with the inital usage of your device, and that you are loving your streaming and photo editing of your device. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Superb! Techy Savvy!
on May 7, 2026
Posted by: MrsGen18
[This review was collected as part of a promotion.] This new S26 Ultra is so cool 😎. You can be creative and have a chance to explore your phone. There's so much things you can do with this phone. And the "Galaxy AI" feature? Ugh, it's so good. It can be useful and fun to use at the same time! I don't regret choosing this phone for myself, it didn't disappoint me. Worth every penny 👌🩷
Value
5
Response from Samsung USBy R&R Team, May 7, 2026
Hey MrsGen18, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are loving your new device, finding it to be such a great investment, and that you are loving the ability to express your creativity. We have shared a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing and simple to use. I love
on May 7, 2026
Posted by: Cooper000887
[This review was collected as part of a promotion.] Simply the best product I think. AI is awesome bccccccvvv n nbvcccccc b bbbbbbbbvgfx c hhhbfcccff
Value
5
Written by a customer while visiting Samsung US