Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,401 Reviews)
Rating breakdown 13,401 reviews
5 Stars
11,701
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Great Phone
on May 7, 2026
Posted by: Aloteroj
[This review was collected as part of a promotion.] Amazing phone. It's a bit big to my hands, but I just need to get used to it.
Great camera module.
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hi there Aloteroj, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how amazed you have been with the usage of your device, and that you are loving the camera features and usage. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best In Series
on May 7, 2026
Posted by: Mighty
[This review was collected as part of a promotion.] I have been upgrading sine the Note-8 and the S26 Ultra is, by far, the best in thenline of succession. Everything is just better than the previous model with reasonable pricing.
As a photographer I am very impressed by the camera's performance. Galaxy AI does an amazing job of photo editing, so much so, that I can skip Photoshop for small scale edits.
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hi there Mighty, thank you for your feedback on your Samsung Galaxy S26 Ultra. WE couldn't be happier to hear that you are finding this device to be the best you've had, and that Galaxy AI has helped you edit your photos in unexpected and helpful ways. We have provided a link to an article to help you with additional ways you can integrate Galaxy AI in to your usage. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
This is one in a million
on May 7, 2026
Posted by: Muggie69
[This review was collected as part of a promotion.] My Samsung Galaxy S26 Ultra feels less like a regular smartphone and more like a personal assistant that happens to make calls. Samsung has taken its already powerful Ultra series and elevated it with impressive AI features that genuinely improve everyday life.
From the moment you pick it up, the phone feels premium. The large AMOLED display is stunning — bright, sharp, smooth, and perfect for streaming, gaming, reading, or productivity. The build is sleek yet durable, giving the phone a sophisticated, high-end feel.
What truly separates the S26 Ultra from other phones is the integration of Galaxy AI. Unlike gimmicky AI tools found on many devices, Samsung’s AI works naturally in the background to make tasks easier and faster.
Some standout AI features include:
Real-time language translation during calls and messages
AI-powered photo editing that can remove unwanted objects and enhance images instantly
Smart writing assistance for texts, emails, and notes
AI scheduling and reminders based on your habits and activities
Intelligent call screening and spam protection
The camera system is exceptional. Photos are crisp, vibrant, and detailed even in low light. The zoom capabilities remain among the best in the smartphone market, and AI enhancements help stabilize video and improve portraits automatically.
One of the most impressive additions is the Privacy Display feature, which helps protect sensitive information from people viewing your screen from the side.
From the moment you pick it up, the phone feels premium. The large AMOLED display is stunning — bright, sharp, smooth, and perfect for streaming, gaming, reading, or productivity. The build is sleek yet durable, giving the phone a sophisticated, high-end feel.
What truly separates the S26 Ultra from other phones is the integration of Galaxy AI. Unlike gimmicky AI tools found on many devices, Samsung’s AI works naturally in the background to make tasks easier and faster.
Some standout AI features include:
Real-time language translation during calls and messages
AI-powered photo editing that can remove unwanted objects and enhance images instantly
Smart writing assistance for texts, emails, and notes
AI scheduling and reminders based on your habits and activities
Intelligent call screening and spam protection
The camera system is exceptional. Photos are crisp, vibrant, and detailed even in low light. The zoom capabilities remain among the best in the smartphone market, and AI enhancements help stabilize video and improve portraits automatically.
One of the most impressive additions is the Privacy Display feature, which helps protect sensitive information from people viewing your screen from the side.
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hello Muggie69, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are finding so many amazing capabilities on your device including the new Privacy Display, ability to use Live Translate, and the ability to stay organized during the day with your device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on May 7, 2026
Posted by: Kricket
[This review was collected as part of a promotion.] I love the galaxy s26 ultra. I came from the fold 4 to the ultra. It makes me feel like i got a regular phone again. The privacy screen feature is a plus. I love the ai look app that was previously installed. It's pretty accurate. Galaxy ai is awesome too. I like to use it when a person on fb speaks spanish it translate it for me. I like to watch my showes while am at work, picture is clear and with depths.Awesome phone.
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hello Kricket, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that youa re finding this device so helpful for a range of daily activities, that the Privacy Display gives you peace of mind, and that Galaxy AI has been so helpful for you. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 7, 2026
Posted by: Articus
[This review was collected as part of a promotion.] The Galaxy AI is super fun and assists with production. Great vibrant product.
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hey Articus, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with the features of Galaxy AI, and that it is helping you streamline so many daily processes. We have shared a link to an article to help you with additional capabilities of Galaxy AI on your device. We have also shared links to the complete manual for your device and the Samsung Support Team to help you maximize your experience, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on May 7, 2026
Posted by: Yjfb77
[This review was collected as part of a promotion.] I'm using this device like my personal phone and is fast and reliable. Works for the money. Galaxy ai is working great
Value
5
Response from Samsung USBy R&R Team, May 7, 2026
Hi there Yjfb77, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are happy with the usage of your device, and that you are finding it fast and reliable during your usage. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from previous s23 ultra
on May 7, 2026
Posted by: choco2gobo
[This review was collected as part of a promotion.] I use my Samsung s26 ultra for many things as I am a full time work from home mom of 3 and have a ton of family. I use multiple msging services, calendars, organization apps (chores, routine errands, house upkeep, kids social lives, etc), news, streaming, banking, health and fitness, streaming, and a couple games. I also occasionally looked social media, but try to avoid it.
The Galaxy AI tool is great with photo editing, suggestions, calendar, and inhanced searching is a huge! I really lovethe cool privacy screen and have it default set for all myfinancial and banking apps!
I love the enhanced search and use it all the time to capture model or serial numbers from pictures of product tags, etc. I just did this for help with filling a warranty claimon my mattress. Took a picture of themattress label and captured all the details. You can alsojust easilysearch forthings you'reinterested in by taking a picture then circling theitem you want to search for, game changing really.
Calendar help is also great as screen content, like msgs and emails, to recognize plans and events. It can suggest creating a calendar event directly from the chat, identifying dates, times, and people without switching apps. You can also just write in screen simple details for an event and the Galaxy AI tool can capture this as an event, like a normal person writes on a sticky note!
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hi there Choco2gobo, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are loving the ability to edit your photos with Galaxy AI, find information you are needing with ease, and stay organized and in communication with your loved ones. Please, don't hesitate to reach out to us again in the future if you ever have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love Everything about it!
on May 7, 2026
Posted by: Gottolove2shop
[This review was collected as part of a promotion.] It's GREAT!! I LOVE it! I give it a 10 ✨️'s rating. Thanks Samsung! Oh yeah Let's NOT forget "AI" It's UNREAL!! THANKS AGAIN!!
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hey Gottolove2shop, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how great you are finding this new device, and that it feels so amazing and beyond all expectations. We have provided links to resources to help you fully explore your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US