Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,399 Reviews)
Rating breakdown 13,399 reviews
5 Stars
11,700
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
The Cost of being the Best
on May 9, 2026
Posted by: NUFFCED
[This review was collected as part of a promotion.] A smartphone today is effectively a pocket computer—a compact device that has become an essential utility for daily use. What distinguishes a device in the Ultra category is its ability to deliver high-end performance without compromise. The Samsung Galaxy S26 Ultra sets a high benchmark within the current smartphone landscape. While opinions vary on what constitutes a genuine feature vs a novelty, this ongoing debate helps define the broader discourse surrounding the device. While not every function may be utilized in every situation, the principle of "better to have and need it, than need and not have it" remains relevant. Few phones match the S26 Ultra’s unique position. The list of phones that allow you to both take notes accurately and easily as well as be able to leveradge a full desktop experience is very small. While the product is undoubtedly impressive, it operates within a highly competitive market where other manufacturers are advancing rapidly—particularly in areas such as battery performance, driven by innovations in next-generation silicon and carbon-based technologies. Samsung maintains its edge in the premium smartphone segment through its Ultra series, leveraging cutting-edge advancements in display technology. Its privacy display feature is an innovation unmatched. Regarding Galaxy AI features, it straddles the line between feature and gimmick. So long as you remain in the driver's seat, it can occasionally prove its worth.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone of 2026
on May 9, 2026
Posted by: TmobileUSA
[This review was collected as part of a promotion.] This is the best I've ever used in my life. It has a great battery, so I could watch downloaded movies, watch YouTube, or play games all day long, and at the end of the day, the battery still holds a charge. I use the phone for work because it makes my life easier. For example, if I need to write a long message, I use Samsung Galaxy AI to make my messages sound more professional. The best part of the phone is the greatest camera. I use the camera instead of the microscope to zoom in on small objects to study them. When I use my phone in the subway, I always use the privacy screen feature in order not to let other customers see what I am doing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra
on May 9, 2026
Posted by: 5thElement
[This review was collected as part of a promotion.] I'm insanely amazed with the new features that the Samsung S26 Ultra brings for my daily use. From the automated privacy screen in selected apps, the use of Galaxy AI for search and photo editing, and Nightography specs for recording my girls play volleyball, this new model is just at another level!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 9, 2026
Posted by: Raecyn
[This review was collected as part of a promotion.] Just bought this phone and I just love it. I traded it in from a 23 plus, which I thought was a good phone. But this one surpasses The picture and sound quality is amazing. It's sleek and beautiful. It's easy to use and the battery life is so much longer. It has AI built in, making it very helpful and efficient. You can't go wrong with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded phone
on May 9, 2026
Posted by: Mrquin89
[This review was collected as part of a promotion.] I've had the s22 and wanted to upgrade to the 26,i love the new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning Design Meets Galaxy AI
on May 9, 2026
Posted by: TheGalaxyVanguard
While I absolutely loved my Galaxy S25 Ultra 512GB Unlocked in Titanium Jetblack, upgrading to the Galaxy S26 Ultra has been an even more incredible experience. I pre-ordered the 256GB Unlocked White model on February 26, 2026, and the transition has been flawless. The Pristine White finish is stunning, offering a clean and sophisticated look that feels great in the hand.
The integration of Galaxy AI is where this device truly shines. The real-time Photo Assist features have completely changed how I edit my pictures, making professional-level adjustments feel effortless. Additionally, the new Snapdragon 8 Elite Gen 5 processor ensures that everything-from high-end gaming to heavy multitasking-runs with zero lag. Even though my previous phone was a powerhouse, the refined display and smarter AI features make this feel like a significant leap forward. It is easily the best tech purchase I’ve made this year.
The integration of Galaxy AI is where this device truly shines. The real-time Photo Assist features have completely changed how I edit my pictures, making professional-level adjustments feel effortless. Additionally, the new Snapdragon 8 Elite Gen 5 processor ensures that everything-from high-end gaming to heavy multitasking-runs with zero lag. Even though my previous phone was a powerhouse, the refined display and smarter AI features make this feel like a significant leap forward. It is easily the best tech purchase I’ve made this year.
Counting down to Samsung’s summer innovations! Expecting the Galaxy Tab S12 Ultra and new Galaxy Watch Ultra.
Galaxy Tab S12 Ultra 2026
Galaxy Watch Ultra 2026
I wish they were all the same WHITE color so that they could combine with
Galaxy Buds4 Pro
Galaxy S26 Ultra
Galaxy Watch Ultra 2026
I wish they were all the same WHITE color so that they could combine with
Galaxy Buds4 Pro
Galaxy S26 Ultra
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent refinement over the S23 Ultra
on May 9, 2026
Posted by: CoastalTechNC
[This review was collected as part of a promotion.] I upgraded from the Galaxy S23 Ultra to the new S26 Ultra and have been very pleased with the experience so far. The overall device feels more polished, refined, and responsive in daily use.
The display is excellent outdoors, battery life has been solid, and the phone feels smoother when multitasking between apps, messaging, browsing, navigation, and streaming. The camera system continues to produce sharp, vibrant photos, and I especially appreciate the flexibility of the zoom and wide-angle options for travel and everyday pictures.
I also use the phone with a Galaxy Watch and Android Auto, and the integration across Samsung devices remains one of the strongest reasons to stay within the ecosystem. AI features and software enhancements are useful when they stay out of the way and help simplify routine tasks.
Compared to the S23 Ultra, this feels less like a key upgrade and from three years of refinement and improvement brought together into one device. Build quality is excellent, performance is fast, and overall the S26 Ultra feels dependable for both work and personal use.
For anyone upgrading from an older Ultra model, especially after a few generations, this is a very strong premium phone experience.
The display is excellent outdoors, battery life has been solid, and the phone feels smoother when multitasking between apps, messaging, browsing, navigation, and streaming. The camera system continues to produce sharp, vibrant photos, and I especially appreciate the flexibility of the zoom and wide-angle options for travel and everyday pictures.
I also use the phone with a Galaxy Watch and Android Auto, and the integration across Samsung devices remains one of the strongest reasons to stay within the ecosystem. AI features and software enhancements are useful when they stay out of the way and help simplify routine tasks.
Compared to the S23 Ultra, this feels less like a key upgrade and from three years of refinement and improvement brought together into one device. Build quality is excellent, performance is fast, and overall the S26 Ultra feels dependable for both work and personal use.
For anyone upgrading from an older Ultra model, especially after a few generations, this is a very strong premium phone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth as butter, Perfect time to upgrade
on May 9, 2026
Posted by: Ttime24
[This review was collected as part of a promotion.] Phone is fast, plenty of storage with the 1tb version. Pictures are still superb! (Coming from the S22 ultra) Galaxy AI is very helpful. Every one already has your data so might as well embrace it and make your life a lot easier and convenient! You can turn it off if you must or find the combination that works for you. The privacy screen is probably the coolest thing ever. Can check my financials or scroll thru my feed without worrying what might pop up and who will see it!
Value
5
Written by a customer while visiting Samsung US