Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,399 Reviews)
Rating breakdown 13,399 reviews
5 Stars
11,700
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Outstanding Performance and Productivity Experienc
on May 11, 2026
Posted by: Robert0002249
[This review was collected as part of a promotion.] After several weeks of continuous use, the device has delivered excellent performance for both productivity and entertainment. System responsiveness remains smooth, even while running multiple applications simultaneously. The display provides sharp image quality, balanced colors, and impressive brightness outdoors. Battery life is reliable throughout the day, and the charging speed is convenient for daily use. The digital pen is also highly accurate and especially useful for note-taking and creative tasks. The design feels premium and comfortable to hold, making the overall experience refined and practical. It is a well-rounded device that combines power, functionality, and usability in a highly satisfying way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features for pro amateurs
on May 11, 2026
Posted by: Chiloh
[This review was collected as part of a promotion.] My favorite feature has to be the camera, as I love the quality and features like deleting unwanted things in my photos and taking pictures at night that have high quality. I also find that Galaxy AI has been helpful with my photos and with scanning my calls as well as helping me write texts better. The size of my 26Ultra is perfect for me too. I am looking forward to learning more about what my phone can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This new phone is just simply amazing
on May 11, 2026
Posted by: Daddii05
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is on another level. From the insanely smooth performance to the crystal-clear display and next-generation camera system, this phone is built for people who want the absolute best. Whether you're gaming, creating content, multitasking, or capturing cinematic photos, the S26 Ultra delivers power, speed, and premium quality without compromise. Samsung really pushed innovation to the limit with this one — sleek design, elite battery life, AI-powered features, and a camera that makes every shot look professional. The future of smartphones is here. 🔥📱
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung 26 Ultra is Ultra intuitive
on May 11, 2026
Posted by: Nautico
[This review was collected as part of a promotion.] I want to congratulate Team Samsung on the development of the Samsung 26 Ultra which is Ultra intuitive with lots of advanced AI features and tools that maximizes the smart phone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra
on May 11, 2026
Posted by: RADD
Just got the S26 Ultra last week, and it's a beast of a phone, it's lightning fast, love the privacy display, everything on this phone is awesome.
Response from Samsung USBy R&R Team, May 11, 2026
Hello Radd, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how amazed you have been with your new device, and that it feels like it has amazing features, and can keep up with your usage needs. We have provided links to the complete manual and the Samsung Support Team to assist you with additional exploration and discovery of your new device, as well as answering any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 11, 2026
Posted by: Natedoggie
[This review was collected as part of a promotion.] Basically use every feature on the phone and it works excellent.
Value
5
Response from Samsung USBy R&R Team, May 11, 2026
Hey Natedoggie, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving your new device, and that you are successfully integrating the amazing features in to your usage. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Really impressed with this phone so far.
on May 11, 2026
Posted by: Braveknightt9
[This review was collected as part of a promotion.] This phone is amazing love the features, the display looks amazing, I love the S pen and the privacy display is a bonus.
Value
5
Response from Samsung USBy R&R Team, May 11, 2026
Hey Braveknightt9, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how much you are loving your new device, including the new Privacy Display, and S Pen. We have provided a link to an article to help you with the features of Galaxy AI on your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
2
Poor features
on May 11, 2026
Posted by: Jcarterp
Worst phone ever. Poor cell tower reception, poor detail camera, poor car connection, poor help when typing, poor text adds ads to your texts, just a piece of poop.
Cell tower connection impossible indoors, camera detail on pictures is bad, you can type something wrong spelled and no prompt, ads are added to your texts taking key words from your texts, everything you get in the car your car play tells you to review your notifications and reset your map. The list goes on of the problems never before seen with a less expense phone. I would not recommend.
Cell tower connection impossible indoors, camera detail on pictures is bad, you can type something wrong spelled and no prompt, ads are added to your texts taking key words from your texts, everything you get in the car your car play tells you to review your notifications and reset your map. The list goes on of the problems never before seen with a less expense phone. I would not recommend.
Response from Samsung USBy R&R Team, May 11, 2026
Hey Jcarterp, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when your device is not meeting your expectations or operating as intended. We have provided links to resources to help you troubleshoot the connection to your carrier, remove pop up ads, get the best possible photos and videos, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US