Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,399 Reviews)
Rating breakdown 13,399 reviews
5 Stars
11,700
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
This product is very good and I like the way it lo
on May 11, 2026
Posted by: Moayad
[This review was collected as part of a promotion.] I like the IA version of the new one and it was so good I was like the IA version of the other
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hey Moayad, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding Galaxy AI such a wonderful addition to your device. We have shared a link to the complete manual for your device to help you maximize your experience and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 11, 2026
Posted by: Gman1077
[This review was collected as part of a promotion.] Love the phone everything works great for me galaxy ai is awesome
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hey Gman1077, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are loving your new device and that Galaxy AI has been so awesome for your needs. We have provided a link to the full manual for your device to help you maximize your experience and align the settings to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely a great upgrade from my s24 ultra
on May 11, 2026
Posted by: Samsungsooner71
[This review was collected as part of a promotion.] The Galaxy AI works better on the s26.
The overall performance is noticeably better. The battery holds a charge longer and there is less stutter on loading websites
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best S Series Yet
on May 11, 2026
Posted by: PlayJason
[This review was collected as part of a promotion.] Everything on this phone from the security features to the ease of use is amazing. I've had an S series since the S7 and this is by far the most amazing one. The photo enhancement and AI quality are top notch and I couldn't be more happy with the quality of pictures I take for work and personal use. Absolutely amazing product Samsung 👌 👏 ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This camera is always great AI assistant great to
on May 11, 2026
Posted by: Loves2this
[This review was collected as part of a promotion.] Love the cameraAI assistant makes editing photos fun, the zoom is awesome too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone had amazing features and a camera.
on May 11, 2026
Posted by: Smokey
[This review was collected as part of a promotion.] I’ve had this phone for about two months now, and I’m still discovering features I didn't know existed. I can take professional-grade photos using many different settings, and the built-in AI helps me do things I never thought were possible. I strongly recommend getting one—it’s one of the best phones I’ve ever had. Ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on May 11, 2026
Posted by: Ciabia
[This review was collected as part of a promotion.] Everything about this phone is awesome especially the AI it knows exactly how to put things in the perspective that it should be put in it is one of the best phones I've ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review for my new S26 Ultra
on May 11, 2026
Posted by: TheDarkWolf
[This review was collected as part of a promotion.] The S26 Ultra is a HUGE improvement over my S24. It has new great features like the Galaxy AI I can use to create endless themes for my phone backgrounds since I get bored with using a background for too long. The Galaxy Ai also really helps me every day at my delivery job, giving me the fastest routes so I can keep on making my customers happy. I also really love the S26 Ultra includes built in privacy display, so I can keep my information safer from prying eyes and when in public. The camera is amazing, I can take clear pictures from half a mile away. My screen has to clearest picture and everything runs flawless. I highly recommend this phone over anything. 5 out of 5 stars
Value
5
Written by a customer while visiting Samsung US