Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,398 Reviews)
Rating breakdown 13,398 reviews
5 Stars
11,699
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Excellent Upgrade to Daily Phone
on May 11, 2026
Posted by: BoiBot99
[This review was collected as part of a promotion.] A much needed upgrade from S23 FE as my daily driver and go-to device with many new features of S26 Ultra. This includes "Galaxy AI" especially the call/spam filtering and live transcription of real time calls to help me catch any words that I missed. Privacy Screen has been useful on transit commutes.
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hi there BoiBot99, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how pleased you are with the upgrade to your new device from your previous, and that the enhanced features and capabilities including the new Privacy Display has been such an amazing value in your daily life. Please, don't hesitate to reach out to us again in the future if you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung cusotmer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My New Galaxy S26 Ultra
on May 11, 2026
Posted by: Fluffy68
[This review was collected as part of a promotion.] The screen quality on this device is absolutely stunning, making it my go-to for streaming movies and watching sports. Everything looks crisp, but what really surprised me is the built-in privacy screen—it’s a very cool feature that I didn't realize I needed until I had it.
Since I use my phone for work and school tasks throughout the day, I really appreciate the battery protection settings. Being able to limit the charge to save the battery's long-term health is a game-changer for someone like me who wants their tech to last.
The standout for me, though, is the camera. I recently took it to a concert, and the photo and video quality was insane—especially compared to my old phone. Once I got home, Galaxy AI made the post-event cleanup so easy. Using the AI tools to edit my pictures allowed me to fix shots perfectly in just a few taps. Whether I’m gaming or just capturing memories, this phone handles it all. I’d highly recommend it to anyone looking for an upgrade!
Since I use my phone for work and school tasks throughout the day, I really appreciate the battery protection settings. Being able to limit the charge to save the battery's long-term health is a game-changer for someone like me who wants their tech to last.
The standout for me, though, is the camera. I recently took it to a concert, and the photo and video quality was insane—especially compared to my old phone. Once I got home, Galaxy AI made the post-event cleanup so easy. Using the AI tools to edit my pictures allowed me to fix shots perfectly in just a few taps. Whether I’m gaming or just capturing memories, this phone handles it all. I’d highly recommend it to anyone looking for an upgrade!
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hi there Fluffy68, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are loving the appearance, camera quality, and enhanced features of your new device. We have shared a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 26 Ultra
on May 11, 2026
Posted by: Ndacity
[This review was collected as part of a promotion.] This New Galaxy 26 Ultra is fire . I loved my Galaxy 25 Edge but this New Galaxy 26 is crazy good. The camera is out this world literally. Thanks Galaxy AI..
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hey there Ndacity, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving your new device, and that it feels so superior to devices you've had in the past. We have provided links to resources to help you fully explore your new device including the Privacy Display, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I was wanting
on May 11, 2026
Posted by: Argyle
[This review was collected as part of a promotion.] Love the s26 the Galaxy AI feature is awesome all of the new little intricacies make it so much more exciting
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hi there Argyle, thank you for your feedback on your Samsung Galaxy S26 Ultra with us. We love hearing how much you love your new device, and that you are finding so many different features you are enjoying exploring. We have provided a link to the complete manual to help you with all the details of your new device. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
In love with my purple S26 Ultra (and its AI!)
on May 11, 2026
Posted by: BellopBellop
[This review was collected as part of a promotion.] The jump from the S23 Ultra has been incredible. The purple design is gorgeous and the S Pen feels super natural in my hand. What I use the most is Galaxy AI; it’s crazy being able to erase objects from photos or turn my images into anime style. I can even sketch something simple with the S Pen and the AI enhances it to look professional—it’s an amazing way to let my imagination run wild!
I use it a lot to watch anime and the image quality is on another level. It’s also a huge help for working in Canva, and thanks to the multi-window feature, I can run several apps at once without any lag. For gaming, it’s a beast; I play Minecraft on high settings and it runs so smoothly.
The video stabilization is a 10/10, and the screen looks perfect whether I'm under the sun or using it at night. Plus, it connects instantly with my Galaxy Buds2 Pro and Watch6 Classic. The battery lasts all day even with my super heavy use. I couldn't be happier
I use it a lot to watch anime and the image quality is on another level. It’s also a huge help for working in Canva, and thanks to the multi-window feature, I can run several apps at once without any lag. For gaming, it’s a beast; I play Minecraft on high settings and it runs so smoothly.
The video stabilization is a 10/10, and the screen looks perfect whether I'm under the sun or using it at night. Plus, it connects instantly with my Galaxy Buds2 Pro and Watch6 Classic. The battery lasts all day even with my super heavy use. I couldn't be happier
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hey BellopBellop, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the upgraded features and capabilities of your new device, and that the S Pen and Galaxy AI are such standout features for your usage. We have provided a link to the complete manual to help you with additional features like the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung S26 ultra love it
on May 11, 2026
Posted by: Norajean
[This review was collected as part of a promotion.] Best Samsung S26 ultra with A I LOVE THIS PHONE SO MUCH.
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hi there Norajean, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that this new device has made such a great inital impression on you with the amazing featurs and capabilities. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features, great quality, great camera
on May 11, 2026
Posted by: UltraGuy85
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is the ultimate 2026 powerhouse, featuring a refined 7.9mm titanium design and a breathtaking 6.9-inch display. Its 200MP camera remains king, now bolstered by Horizontal Lock for cinematic stabilization and a Virtual Reflector for professional lighting. However, **Galaxy AI** is the true highlight. Features like Now Nudge provide proactive, contextual suggestions for your daily tasks, while Photo Assist enables complex image editing through simple voice commands. Powered by the Snapdragon 8 Elite Gen 5, the S26 Ultra isn't just a gadget—it’s an intuitive partner that anticipates your needs and protects your privacy. I use my setup for both my professional projects and gaming, so I’m focused on getting the most out of my S26 Ultra. I’ve started documenting my work with 'Before & After' photos to better demonstrate the quality and attention to detail I’m putting into every task.
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hey UltraGuy85, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with all of the amazing features and capabilities of your device, and that Galaxy AI is such a standout feature that helps you in so many ways during your day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is very good and I like the way it lo
on May 11, 2026
Posted by: Moayad
[This review was collected as part of a promotion.] I like the IA version of the new one and it was so good I was like the IA version of the other
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hey Moayad, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding Galaxy AI such a wonderful addition to your device. We have shared a link to the complete manual for your device to help you maximize your experience and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US