Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,398 Reviews)
Rating breakdown 13,398 reviews
5 Stars
11,699
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Galaxy s26 ultra review
on May 17, 2026
Posted by: Directflower
[This review was collected as part of a promotion.] I love my galaxy s26 ultra. I like using the GALAXY A Ifeature.. i use my phone for gaming and for work , it help me all the time. 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S Pen is useless waste of money worth it if free
on May 17, 2026
Posted by: ScottyK
from Phoenix az
Well it's a waste of money. I have no complaints on the use other than they should have taken advantage of android technology to use ai for better quality pictures. The SPen has zero practical use. It does not even function as a good swiping tool let alone work for taking notes
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, May 18, 2026
Hey ScottyK, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when you have a new device that is meeting your expectations in functionality. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also provided a link to the complete manual to help you best align the settings to your preferences, and discover the full capabilities of your device. We have lastly, provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
1TB Ultra, extra RAM makes a huge difference
on May 17, 2026
Posted by: PyreneesDad
[This review was collected as part of a promotion.] My favorite Galaxy AI feature so far is the remastering/upscaling of photos.
Removing objects falls under generative AI even if I'm not generating a new image, so I tend to not do that as I don't want the watermark on my actual photos—but the upscaling of cropped photos is definitely great for localized processing (I avoid the cloud).
Some refinement is needed for object edges selection, and I do wish the watermark applied only to images generated rather than touched-up images…baby steps, I guess.
The UI is smooth and snappy. Even at full brightness, the screen could be brighter (I work in the sun, could use higher nits).
With that said, I've been using Samsung phones since high school–I've tried the other two major brands and I don't care for the fruit's closed ecosystem, or the alphabet's production…they're so close, but Samsung has been at it a while, they know what they're doing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This Phone does wonders
on May 17, 2026
Posted by: ThLoneReaper
[This review was collected as part of a promotion.] For starters this phone has some of the best battery life I have ever experienced on a phone the optimization of the processor and memory does wonders on one UI 8.5 on top of that some of the best charging speeds I have ever used even though it could be a little bit faster I know Samsung is just keeping it at a lower speed to prevent the Note 7 issue again personally the only issue I have with this phone is I just wish they would bring back the option for a MicroSD slot because even though I have a higher size storage device I hate having to leave the MicroSD that I left in a previous phone to my previous phone I like to be able to just transfer things without having to worry about downloading apps or plugging phones in directly or whatever the Galaxy AI has made my day to day so much better and I honestly can't stop appreciating what Samsung is doing with these phones I genuinely have stuck with Samsung since the S6 and I have used every phone since and shirt has been some downs and ups but the s26 is moving in the right direction thank you Samsung again for such a wonderful experience and being quick with the system updates and device optimizations signed first-time reviewer Skylar, McFarland
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
major productivity,
on May 16, 2026
Posted by: Lineman
[This review was collected as part of a promotion.] The Al helps
me with everything for
personal
to
profession
tasks
me with everything for
personal
to
profession
tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just WOW amazing
on May 16, 2026
Posted by: TLoveinit
[This review was collected as part of a promotion.] This latest iteration offers a significant leap forward in mobile technology. Its innovative features and refined design are truly impressive. Users will appreciate the enhanced performance and intuitive interface. The camera capabilities are particularly noteworthy, capturing stunning detail. Overall, this device sets a new standard for premium smartphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on May 16, 2026
Posted by: Edstein
[This review was collected as part of a promotion.] A phone in its own category, unlike any phone I've experienced. The privacy screen option are flawless, the smooth and beautiful interface, the numerous new feature puts it above any other phone. The camera is what made get this phone, the ai editing, the zoom and quality are perfection. Definitely worth the purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has great features, has amazing screen brightness
on May 16, 2026
Posted by: Track2026
[This review was collected as part of a promotion.] Galaxy AI is a very useful tool for any kind of problem
Value
4
Written by a customer while visiting Samsung US