Best Buy - Samsung - Galaxy S26 Ultra 256GB - Black (Verizon) customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)

Average customer rating

4.8

(13,287 Reviews)

Rating breakdown 13,287 reviews

5 Stars

11,610

4 Stars

1,338

3 Stars

202

2 Stars

1 Star

65%of customers recommend this product.

(

90 out of 138

)

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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)

Customer Rating

Samsung Galaxy S26 Ultra

on June 22, 2026

Posted by: Gary26

[This review was collected as part of a promotion.] I'm coming from the S24 Ultra to the 26. It's night and day difference. I really love this phone. It is quite a bit faster than the 24U
And the extra amenities that comes with the phone makes it worth the update. And the AI is so advanced on this phone. I love it.

Value

Response from Samsung USBy R&R Team, June 25, 2026

Hey Gary26, thank you for your feedback on your Samsung Galaxy S26 Ultra with us. We are happy to hear how pleased you are with the upgrade to your new device, and that it has so many amazing features that have been such a value, and helped you in your every day life. We hope you'll reach out to us again in the future if any questions come up, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Customer Rating

The S26 Ultra is the best purchase I could have ma

on June 22, 2026

Posted by: Alex07

[This review was collected as part of a promotion.] Galaxi AI is the best thing you can combine with this magnificent phone, especially in photography.

Value

Response from Samsung USBy R&R Team, June 25, 2026

Hi there Alex07, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing that Galaxy AI has been the best addition to your device, and enhances your experience with your camera. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Customer Rating

Samsung galaxy ultra 26

on June 22, 2026

Posted by: Hotmoma

[This review was collected as part of a promotion.] I love my Samsung galaxy ultra 26. It is so much faster and easier to use. Samsung have best devices every.

Value

Response from Samsung USBy R&R Team, June 23, 2026

Hey Hotmoma, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how much you love your new device, and that it is faster during your usage, and feels easy to use every day. We have provided a link to the complete manual to help you maximize your experience, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Customer Rating

Samsung S26 Ultra Is just another S Series phone

on June 22, 2026

Posted by: TravelinFurMiles

[This review was collected as part of a promotion.] I have had this phone for approx 2 months now and am still trying to figure out stuff. What I use every day multiple times a day is the camera. I am on social media so I take many pictures. I love the zoom and being able to take a picture and have Galaxy AI play with it and give me something totally different is awesome. The photo assist and the AI color enhancement and the 200mp main camera lens are great!! Everything afar is awesome...what I do not like are the mid and macro features. I find myself trying to take a flower close up and it jogs between cameras and i have to zoom out and step back and zoom in and it takes that instant shot and 95% of the time it isnt clear and send me into an aggravation and I just snap the shot and walk away mad at the camera and hope the editing will clear it up. Gotta admit the editor has worked okay. My getting a clear shot right outta the phone ratio is about 50%. My last phone, the S10+, didnt do that to me so this is a frustration. I like the phone...am I in love, not yet. I think cost was too high for its functionality. The privacy display is cool if i need it. I'd have picked an extra sd card slot first. I like the fast processing, I use my phone constantly all day and I am down to 50% by nightfall. I wish I could have afforded the 1tb since I take many photos and videos and it doesn't have the extra SD Card storage. I'll be downloading frequently. Would I buy this again? I waited since my S10+ to buy, outright, a new phone, maybe...

Value

Response from Samsung USBy R&R Team, June 23, 2026

Hey TravelinFurMiles, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your new device. We have provided a link to an article to help you with the different camera settings to help you with those photos that are causing some frustration for you. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Customer Rating

I love the features, especially the AI!

on June 25, 2026

Posted by: Nate1976

[This review was collected as part of a promotion.] I have had Samsung phones for a while now, and I believe the s26 ultra is by far the best one yet! I use it for streaming shows and music plus finances and it has yet to let me down. I really enjoy the AI features and how it makes things so much easier and faster. It pairs easily with all my devices and has worked flawlessly Everytime.

Value

Response from Samsung USBy R&R Team, June 26, 2026

Hi there Nate1976, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are loving your new device for your streaming, and that Galaxy AI has streamlined so many tasks, and helped make your day easier. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Customer Rating

My S26 Ultra

on June 26, 2026

Posted by: Kehtari1972

[This review was collected as part of a promotion.] I have just received my new phone and so far. I have found myself having to adjust to quite a few differences. It's been a while since I've had a phone with a stylus. And that in itself isn' is a difference that I am adjusting to though, I am having fun with this phone. The sad part about this phone is that it does not have Samsung messages. Google has forced Samsung to take it off of its new versions. And sadly, Google messages really sucks. It has taken the fun away from messaging, and my heart is broken because of that. ISO very much enjoyed Samsung messages. The stickers the themes changing up whenever you can decide or want to making messaging super fun. However, the phone in itself I am very pleased with I am still learning bits and parts of it. It's especially being able to write and draw. So for anyone who has the S26 ultra? I hope you are truly enjoying it. As much as I am, thank you samsung for the fun.

Value

Written by a customer while visiting Samsung US

Customer Rating

S26 ultra Not a upgrade.

on June 28, 2026

Posted by: Tommy

from PR

I find it the same as the one i had S24 ultra Samsung, Samsung should have put more effort on this cellular !
Even privacy screen is Not very good ! At least pump up ram's , battery don't leave the same thing .. Regret buying it.

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, June 29, 2026

Hi Tommy, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations, and we would love to help you fully maximize your device at your convenience. We have provided links to articles to help you with the full capabilities of Galaxy AI, your S Pen, and the camera settings and features. We have also provided a link to the full manual to help you with the different available settings for the new Privacy Display to help you adjust to your preferences, and discover the full features available on your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Customer Rating

Samsung Galaxy S26 Ultra is a must have!!

on June 29, 2026

Posted by: kassielynn87

[This review was collected as part of a promotion.] I've been using my Samsung Galaxy S26 Ultra every day, and it has truly made a positive difference in my life. It helps me stay organized, manage my schedule, and keep up with assignments while I'm in college. Whether I'm taking notes, setting reminders, or researching for class, it's become an essential tool.

One of my favorite features has become Galaxy AI. I love using it to create fun and creative photos, and the search assistant makes finding information incredibly fast and easy. What amazes me most is how seamlessly Galaxy AI works across all of my apps—it feels like everything is connected and designed to make my life easier.

It also keeps me connected with my friends and family, making it easy to stay in touch no matter how busy life gets. The performance is fast, reliable, and the features make everyday tasks simple and enjoyable.

The Galaxy S26 Ultra isn't just a phone—it's like having a personal assistant, creative studio, and productivity tool all in one. It has genuinely made my life better, and I couldn't imagine going back. Thank you, Samsung, for creating such an incredible device!

Value

Response from Samsung USBy R&R Team, June 29, 2026

Hi there Kassielynn87, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that this device has been so impactful in your life to stay organized, keep up with your busy schedule and school work, and that Galaxy AI has been such a standout feature you use all the time. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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