Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,395 Reviews)
Rating breakdown 13,395 reviews
5 Stars
11,698
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
26 Ultima
on May 19, 2026
Posted by: AVATAR
[This review was collected as part of a promotion.] Beyond belief. This phone is amazing with amazing features. Want a phone ready for the next AI generation. This phone is it.
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hello Avatar, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that this device has exceeded all expectations you held, and that Galaxy AI has been such a standout for you. We have provided a link to the complete manual for your device to help you with additional capabilities like the Privacy Display. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
love my s26ultra
on May 19, 2026
Posted by: papichulo
[This review was collected as part of a promotion.] right now I am Writing with the write to text And I Love How there is low to no Lag What so ever I still want to try the Gfold7 but love my phone s26U
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super Fast
on May 19, 2026
Posted by: Dsimp
Super fast because of I got the Samsung Galaxy S26 Ultra 1TB 16GB RAM version awesome 👍
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hey Dsimp, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you are with the enhanced processing speed of your device. We have provided links to articles to help you with Galaxy AI, S Pen functionality, and camera features. We have also shared a link to the Samsung Support Team to assist you if any questions come during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung galaxy s26 ultra
on May 19, 2026
Posted by: MirGuti5233
[This review was collected as part of a promotion.] I’ve really enjoyed using the Samsung Galaxy S26 Ultra so far. The display looks amazing — everything feels smooth and vibrant, whether I’m watching videos, gaming, or just scrolling through apps. The camera quality is one of my favorite features because the photos come out super sharp, even at night or when zooming in.
The phone is also extremely fast and handles multitasking without any lag. Battery life has been reliable throughout the day, and the S Pen is surprisingly useful for quick notes and productivity. Overall, the Galaxy S26 Ultra feels premium, powerful, and packed with features that make everyday use enjoyable.
As for the AI it makes it easier to navigate settings, help with looking up articles or even clothing items I see on TikTok or other social media platforms.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra Review
on May 19, 2026
Posted by: Homeboy13245
[This review was collected as part of a promotion.] Love this phone. I just recently upgraded from an S22 Ultra as I am the type to use my phone until I can't any longer and boy is this one a breath of fresh air.
All of the features are great and I especially like the privacy screen feature. Definitely didn't know I needed this until I got it and realized how much a larger screen size is exposed for others to see.
Also, Galaxy AI is top notch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
AI needs work
on May 19, 2026
Posted by: Shamatuu
[This review was collected as part of a promotion.] Then AI is missing the features . Battery life is not stable
Value
3
Response from Samsung USBy R&R Team, May 20, 2026
Hey Shamatuu, thank you for providing feedback on your Samsung Galaxy S26 Ultra. We know it can be frustrating when your new device is not operating as expected, and that it can take time to fully explore the capabilities of your device. We have provided links to an article and the complete manual to help you with the features of Galaxy AI. We have also provided links to resources to help you maximize the battery life of your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has an amazing high quality design
on May 19, 2026
Posted by: Jun1or
[This review was collected as part of a promotion.] I have been using the Galaxy S26 Ultra for both my graduate school studies and daily task management, and it has completely transformed my workflow. The high-quality design feels incredibly premium and durable in hand, but the real standout is the performance.
Once I started using the Galaxy AI feature in my daily routine, it has been a game-changer. I frequently use the AI features to quickly summarize long research articles, format complex notes, and draft detailed correspondence for school and work, which saves me hours. The display is gorgeous and crystal clear, making it perfect for multitasking with multiple windows open at once.
Battery life easily lasts through a full day of heavy usage, including streaming video, managing calendars, and running demanding productivity apps. The camera system is also phenomenal, capturing sharp, professional-looking photos even in low-light environments. Whether I am using it for intense productivity, streaming media, or organizing a busy schedule, this device handles everything effortlessly. It is an exceptional tool for anyone balancing a hectic academic or professional lifestyle.
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hi Jun1or, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how much you are loving your new device, and finding so many features that you use on a daily basis for work and personal needs. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Has a great camera, processor, and battery
on May 19, 2026
Posted by: Skol4Life
[This review was collected as part of a promotion.] I like A1 and the camera is amazing, processor is super fast and the battery last all day!!!
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hello Skol4Life, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are enjoying your new device, and that the battery is keeping up with your usage during the day. We have provided a link to the complete manual for your device to help you maximize your experience and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US