Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,287 Reviews)
Rating breakdown 13,287 reviews
5 Stars
11,610
4 Stars
1,338
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
The camera is phenomenal & the stylist is my fav!
on June 4, 2026
Posted by: GreezyMadussa
[This review was collected as part of a promotion.] The stylist is a "must have", since no one carries around a pen or pencil anymore. It also makes signing important online documents easy and I love using it with my coloring apps.
The camera takes phenomenal pictures and high-quality videos. I'm always soo "shakey" when I'm trying to use my camera, so the sensitivity of movement and automatic focus are definitely a plus!
The camera takes phenomenal pictures and high-quality videos. I'm always soo "shakey" when I'm trying to use my camera, so the sensitivity of movement and automatic focus are definitely a plus!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Simple 3/5*
on June 4, 2026
Posted by: Master
[This review was collected as part of a promotion.] Marketing is the best trap to grab the customer , it is not bad bit is no 100% , keyboard is samsung is not intelligent, the security codes arrive and you have to go to the messages to look for it because the keyboard does not always pick it up, and when it does the app allows you to copy it, keyboard looks like a typewriter from the 80 has all the active setting and is slow heavy , in summary regretting having moved for Samsung which serv client does not keep its promises to respect prices
Simple not worth it
Simple not worth it
Value
3
Response from Samsung USBy R&R Team, June 4, 2026
Hi there Master, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We understand changing operating systems and manufacturers can come with a learning curve that causes frustration as you work to best align the settings to your preferences. We have provided links to resources to help you adjust the refresh rate for faster speeds, and customize the settings for your keyboard to best align to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is a game changer
on June 4, 2026
Posted by: Roscos
[This review was collected as part of a promotion.] So far going from an S23 ultra to a S26 has been excellent. I like the flat screen and the bezel is more streamlined. Galaxy Ai is also a nice addition to the phone.
The only issue I'm having is a screen protector has been quite unfitting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Age of Ultra 2026
on June 4, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐ The Samsung Galaxy S26 Ultra Has Completely Changed the Way I Work and Live
I can confidently say that the Samsung Galaxy S26 Ultra is the best smartphone I've ever owned. In fact, I loved it so much that I purchased a second S26 Ultra specifically as my dedicated work phone. That's something I've never done before.
The feature that continues to amaze me every day is the S Pen. I originally thought it would be a nice bonus, but it has become one of the most important productivity tools I use. Whether I'm jotting down ideas during meetings, signing documents on the go, making quick notes while talking to customers, or annotating screenshots, the S Pen makes everything feel natural and effortless. It has practically replaced my need for notebooks and sticky notes.
As someone who spends a lot of time building business relationships and managing logistics, the multitasking capabilities are incredible. Running multiple apps side-by-side, responding to emails while reviewing spreadsheets, and quickly switching between work and personal tasks feels seamless. The large, crystal-clear display makes everything easy to read and work on, even during long days.
The camera system is equally impressive. I've captured stunning photos that rival dedicated cameras, and the zoom capabilities continue to surprise me. Whether I'm taking family photos, documenting business projects, or capturing moments while traveling, the image quality is consistently outstanding.
Value
5
Response from Samsung USBy R&R Team, June 4, 2026
Hey BenjiLeBlanc, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are loving your new device, and that it feels like such a great upgrade with amazing features that so perfectly align to your needs. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on June 5, 2026
Posted by: Will11
[This review was collected as part of a promotion.] I had the 23 and 25 ultra and this has been a nice upgrade the google gemini and galaxy ai integration is flawless the audio eraser on videos is great and i use the editing and several other cool features every single day. The pen has been great just wish it had the feature to take pictures from fsr away like the 23 had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra is a must have!!
on June 6, 2026
Posted by: GalaxyGuy2493
[This review was collected as part of a promotion.] I upgraded from my 25 ultra to the s26 ultra and at first I didn't think it would be much different. But let me tell you I was WRONG!! I love the new upgraded features with the Galaxy AI and the camera island with the rounded corners really was a nice touch it feels better while holding the phone. The privacy display feature has to be the coolest thing and of course Samsung had it first! I will forever be a Galaxy owner and will never switch. The new UI 8.5 is so great and just makes things simple rather than the complicated you know who competition. It's just a great phone the new camera features are amazing as well like I said I didn't expect much of a difference from my s25 Ultra because the reviews made it seem like it was basically the same phone with minor changes. But personally I feel like it was just made even more perfect than it was which is hard to believe if you're a huge Galaxy lover like I am. If you haven't tried the s26 Ultra or any S series Galaxy I highly recommend you do because you just might fall in love and leave those over rated junk competitors behind! My entire home is all Samsung and will forever be that way. Can't wait to get my Galaxy Buds 4 Pro next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The king of kings
on June 6, 2026
Posted by: Fbeye51
[This review was collected as part of a promotion.] First off, the private display is simply stunning, and Galaxy AI surprises users yet again. The image stabilization for video recording is absolutely amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I think this phone is amazing
on June 7, 2026
Posted by: Ghostin82
[This review was collected as part of a promotion.] I really think Ai is gonna ve badlands it jyst might take over the world
Value
5
Written by a customer while visiting Samsung US