Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,389 Reviews)
Rating breakdown 13,389 reviews
5 Stars
11,692
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Exceeds expectations
on May 21, 2026
Posted by: Brandon
[This review was collected as part of a promotion.] So far so good! I've been using it for about a week and they delivered on everything they set out to do. The privacy feature is amazing and the Galaxy AI features are surprisingly well integrated and useful. The camera and screen brightness improvements are my favorite part especially for streaming outdoors. Looking forward to exploring additional features as I use it more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely satisfied with the new features
on May 21, 2026
Posted by: GalaxyFan
[This review was collected as part of a promotion.] I’m extremely satisfied with my Samsung device and the experience it offers in my daily life. Everything feels smooth, fast, and very well designed.
One of the things I appreciate the most is the new Galaxy AI features. They make everyday tasks easier and more efficient. From helping organize information to improving productivity, Galaxy AI adds a smart and practical touch that really makes a difference.
The device is also excellent for entertainment. I enjoy using it for streaming movies, watching sports, and browsing online. The display quality is impressive and the overall performance is very reliable.
What I like most is how naturally this device fits into my routine. It helps me stay organized, productive, and entertained throughout the day.
Overall, I feel very satisfied with this Samsung device and the innovative features it brings.
One of the things I appreciate the most is the new Galaxy AI features. They make everyday tasks easier and more efficient. From helping organize information to improving productivity, Galaxy AI adds a smart and practical touch that really makes a difference.
The device is also excellent for entertainment. I enjoy using it for streaming movies, watching sports, and browsing online. The display quality is impressive and the overall performance is very reliable.
What I like most is how naturally this device fits into my routine. It helps me stay organized, productive, and entertained throughout the day.
Overall, I feel very satisfied with this Samsung device and the innovative features it brings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy AI is perfect
on May 21, 2026
Posted by: Theiceman
[This review was collected as part of a promotion.] With the integration of AI in new S26 Ultra, it make works and play seemless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Samsung Cell Phone
on May 21, 2026
Posted by: Cheleri
[This review was collected as part of a promotion.] If you are thinking about buying this cell phone, do not think about it anymore and do it, you will not regret it, its design, battery durability, speed, image quality and cameras is impressive, something you will like is the improvement in its AI that you find throughout the device, the new screen function with privacy is the best,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance and smart AI features
on May 21, 2026
Posted by: LoveTech
[This review was collected as part of a promotion.] I have been using this Samsung device daily and it has become a really useful part of my routine. The display is bright and clear, which makes streaming movies, watching sports, and browsing content very enjoyable. Everything feels smooth and responsive whether I am multitasking, checking emails for work, or using apps for school and productivity.
One of the features I appreciate the most is Galaxy AI. It makes everyday tasks much easier, especially when organizing information, editing photos, or using smart suggestions while typing. It feels like the phone adapts to how I use it, which saves time and makes things more convenient throughout the day.
The battery life has also been reliable, lasting through a full day of normal use including streaming, social media, and messaging. The camera quality is another highlight. Photos come out sharp with great color, and the built-in editing tools powered by Galaxy AI help improve pictures quickly without needing extra apps.
Overall, this device combines strong performance with smart features that make everyday use simple and efficient.
One of the features I appreciate the most is Galaxy AI. It makes everyday tasks much easier, especially when organizing information, editing photos, or using smart suggestions while typing. It feels like the phone adapts to how I use it, which saves time and makes things more convenient throughout the day.
The battery life has also been reliable, lasting through a full day of normal use including streaming, social media, and messaging. The camera quality is another highlight. Photos come out sharp with great color, and the built-in editing tools powered by Galaxy AI help improve pictures quickly without needing extra apps.
Overall, this device combines strong performance with smart features that make everyday use simple and efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultra of Samsung
on May 21, 2026
Posted by: Twister
[This review was collected as part of a promotion.] I came from S25 ultra and the Fold 7. Minor upgrades but if you are coming from much older devices then this is great upgrade especially Samsung's generous trade in deals
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
it's a shame they didn't improve cameras.
on May 21, 2026
Posted by: dobetterysamsung
[This review was collected as part of a promotion.] I'm dissatisfied with samsung the cameras are a joke and dont look any better than previous generations. save your money and don't buy the s26 ultra.
Value
1
Response from Samsung USBy R&R Team, May 21, 2026
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. We have provided links to articles to help you with the camera features of your new device, and the ways you can use Galaxy AI to further enhance your experience. We have also shared a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the privacy settings
on May 21, 2026
Posted by: Luvitall
[This review was collected as part of a promotion.] Galazy Ai is a beast and I love the privacy settings. Ggggllllleeee.... it can't get any better.
Value
5
Written by a customer while visiting Samsung US