Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,379 Reviews)
Rating breakdown 13,379 reviews
5 Stars
11,682
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Amazing phone
on May 21, 2026
Posted by: Purpleflower00
[This review was collected as part of a promotion.] This phone is one of the most powerful and amazing. It combines a premium design, advanced camera technology, and impressive performance, making it an excellent choice for anyone who wants it.
One of the standout features is the large screen is perfect for watching videos, gaming, and multitasking. The phone also includes a new Privacy Display feature, which helps protect your screen from being viewed by people nearby.
The camera is one of the best parts of the device. It captures highly detailed photos and performs very well in low-light conditions thanks to a wider aperture. The camera also supports advanced zoom and high-quality video recording, making it a great.
Battery life is solid as well. The phone includes a 5000 mAh battery that can last through a full day of normal use
One of the standout features is the large screen is perfect for watching videos, gaming, and multitasking. The phone also includes a new Privacy Display feature, which helps protect your screen from being viewed by people nearby.
The camera is one of the best parts of the device. It captures highly detailed photos and performs very well in low-light conditions thanks to a wider aperture. The camera also supports advanced zoom and high-quality video recording, making it a great.
Battery life is solid as well. The phone includes a 5000 mAh battery that can last through a full day of normal use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely elegant feeling!
on May 21, 2026
Posted by: TheSseriesEnjoyer
[This review was collected as part of a promotion.] The phone feels incredibly smooth. The screen is amazing and pressing anyhing feels instantaneous. Streaming with this beautiful screen is wonderful! The best phone I have ever owned.
The new privacy feature feels like magic. I no longer have to add these ugly privacy screens.
Integrating Galaxy AI makes everything so easier.
The new privacy feature feels like magic. I no longer have to add these ugly privacy screens.
Integrating Galaxy AI makes everything so easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new s26 ultra
on May 21, 2026
Posted by: Cuni456
[This review was collected as part of a promotion.] The AI system is been very helpful in many ways. The system is so smooth to navigate after a few adjustments. The video and the camera helps me to unique and memorable photos.. watch social media and stream video. The color and sounds is. Breath taking
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful performance with Galaxy AI features...
on May 21, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I upgraded from the Samsung Galaxy S23 Ultra to the Samsung Galaxy S26 Ultra and the improvement is noticeable. The performance is faster and everything feels very smooth in daily use. The display looks great and the privacy display feature is helpful when using the phone in public.
Galaxy AI features are actually useful. I especially like Audio Eraser for removing background noise from videos. It makes recordings much cleaner. Overall it feels like a solid upgrade with better performance, helpful AI tools, and a beautiful display.
Galaxy AI features are actually useful. I especially like Audio Eraser for removing background noise from videos. It makes recordings much cleaner. Overall it feels like a solid upgrade with better performance, helpful AI tools, and a beautiful display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice improvement from my s23 ultra!
on May 21, 2026
Posted by: TheSamsungDude
[This review was collected as part of a promotion.] I've been a long time Samsung fan going back over a decade. My s23 ultra has served me really well, but I've been waiting for the right flagship to replace it. The s26 ultra was the one! I love the new phone after just over a week of using it. Meaningful feedback that I hope is considered for future iterations: please bring back the Bluetooth S Pen! I'm not sure where the stats came from that showed it not being used.. much but if you look on Reddit and other online sources there are tens of thousands of customers who are also in the same boat wishing the Bluetooth SPen would have been brought back this year. Aside from that, way to go. Battery life seems to be great. The phone is lightning fast. The camera is awesome. The Galaxy AI features are neat -- especially when it comes to AI features tied to the gallery and camera. Thx!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
No, big inprovements.
on May 21, 2026
Posted by: Rtshchand
[This review was collected as part of a promotion.] I loved my Galaxy S23 Ultra, when fully charged it lasted more then a day and half without recharging. Camera and other features were excellant. One day it fell and cracked the screen. So i got S26Ultra.
Regarding Galaxy S26Ultra, its not much of an upgrade from S23Ultra, except it comes with Chalk full of AI features. The battery when fully charged doesn't even last a whole day with regular usuage.
Regarding Galaxy S26Ultra, its not much of an upgrade from S23Ultra, except it comes with Chalk full of AI features. The battery when fully charged doesn't even last a whole day with regular usuage.
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hi Rtshchand, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know upgrading to a new device can come with a bit of a learning curve, and how important the prolonged battery life of your device is to you every day. The battery of your device is designed to maximize after a short period of usage and adjustment to your consumption habits. If this is not your experience, we have provided links to a few guides to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Powerful AI Features, Incredible Camera, and the B
on May 21, 2026
Posted by: Ilovemysamsung
[This review was collected as part of a promotion.] I just received my new Samsung phone on release day and my first impressions are extremely positive. The design immediately stands out—it looks sleek, modern, and feels very premium in my hand. The display is incredibly bright and smooth, and everything from scrolling to watching videos looks amazing on the screen.
One of the most exciting things about this phone is the new AI features. I've already started trying things like AI photo editing and smart search tools, and it's really impressive how easy they make everyday tasks. The ability to edit photos with AI directly in the gallery is especially cool and makes pictures look even better with very little effort.
The camera quality is fantastic so far. Photos come out sharp and detailed, and the zoom is very impressive. Even in quick test shots, the pictures look clear and vibrant.
Performance has also been great right out of the box. Apps open quickly, switching between apps is smooth, and the phone feels very fast and responsive.
Overall, my first impressions are that Samsung did an incredible job with this device. Between the beautiful display, powerful performance, great camera, and the new AI tools, I'm really excited to keep exploring everything it can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with an awesome screen!
on May 21, 2026
Posted by: JayForGolf
[This review was collected as part of a promotion.] This phone has been great since it came quickly in the mail. I set it up and I was off to the races. The screen makes videos pop and I use the Galaxy AI feature every time I can. The Samsung Galaxy S26 Ultra can't be beat.
Value
5
Written by a customer while visiting Samsung US