Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,380 Reviews)
Rating breakdown 13,380 reviews
5 Stars
11,682
4 Stars
1,350
3 Stars
208
2 Stars
56
1 Star
84
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
1
The camera bump is a accident waiting to happen.
on May 21, 2026
Posted by: 2disappointted
[This review was collected as part of a promotion.] Have not had much of a chance to use the S26 Ultra, as the camera bump and trying to find a case that will properly protect it is proving to be elusive.
Making the phone thin is great. But that slight extra thinness creates a bigger problem with the Ultra's huge camera bump.
Value
1
Response from Samsung USBy R&R Team, May 22, 2026
Hello there, thank you for your feedback on your Samsung Gaalxy S26 Ultra. We understand how important it is to feel confident in the durability and usage of your new device. We have provided a link to the Samsung Support Team if you are interested in exploring the case options available to give you the protection and peace of mind you seek when using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI completely changed my smartphone experie
on May 21, 2026
Posted by: VIVIGALAXY
[This review was collected as part of a promotion.] I use my Samsung phone constantly throughout the day and it has become an essential tool in my life. I use it for streaming movies and news, managing my finances, video calls with my family, social media, and capturing special moments.
What truly makes this device stand out is Galaxy AI. The AI features help me write messages faster, summarize information instantly, and improve my photos with amazing results. It honestly feels like having a personal assistant built directly into my phone.
I also love using Galaxy AI for everyday tasks because it saves time and makes everything easier and more efficient. The phone feels smarter and more intuitive than any device I’ve used before.
The display is beautiful and vibrant, perfect for watching movies and browsing. The camera captures very natural photos and videos, and the performance is incredibly smooth even when I use many apps at the same time.
Samsung has really created something special with Galaxy AI. It brings intelligence, creativity, and productivity together in a way that makes everyday life easier and more enjoyable.
For communication, entertainment, and staying connected with the people I love, this Samsung device has been absolutely amazing. I truly enjoy using it every day.
What truly makes this device stand out is Galaxy AI. The AI features help me write messages faster, summarize information instantly, and improve my photos with amazing results. It honestly feels like having a personal assistant built directly into my phone.
I also love using Galaxy AI for everyday tasks because it saves time and makes everything easier and more efficient. The phone feels smarter and more intuitive than any device I’ve used before.
The display is beautiful and vibrant, perfect for watching movies and browsing. The camera captures very natural photos and videos, and the performance is incredibly smooth even when I use many apps at the same time.
Samsung has really created something special with Galaxy AI. It brings intelligence, creativity, and productivity together in a way that makes everyday life easier and more enjoyable.
For communication, entertainment, and staying connected with the people I love, this Samsung device has been absolutely amazing. I truly enjoy using it every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device, Loving it so far
on May 21, 2026
Posted by: Wkdlogic
[This review was collected as part of a promotion.] AI is amazing so many things you can do with it. The pictures are just out of this world. It's super fast and the quality is stunning.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Plesently Suprised
on May 21, 2026
Posted by: Bullseye81
[This review was collected as part of a promotion.] I must start by saying that I'm not a fan of lighter or slimmer phones I personally feeling my device in my hand. To get the in hand design the way I like required my preferred brand case. But let's get past esthetics and get to the device itself, The Screen- Ive heard SO many people talk about viewing angles, brightness, clarity and all that. I can say for me none of this has been an issue, the screen is GORGEOUS in EVERY way! The battery Life- I can have youtube playing all day listening to documentaries and after 8 hrs. I get home and have at least 50% battery!! I run at 3/4 brightness and have my resolution on the best setting!! I hope this has been helpful for you if your looking at the S26 Ultra!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone I love the screen privacy
on May 21, 2026
Posted by: Kevin19
[This review was collected as part of a promotion.] I like this phone , I love the screen privacy , camera good the memory , and everything i like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better battery
on May 21, 2026
Posted by: LuisVjr
[This review was collected as part of a promotion.] The battery life on the Galaxy S26 is impressive. Thanks to the seamless integration of Galaxy AI, the device manages power consumption efficiently throughout the day. It’s the perfect balance between high-end performance and long-lasting endurance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
After 4 Samsungs, this one is the best yet.
on May 21, 2026
Posted by: Twoitchypalms
[This review was collected as part of a promotion.] Loving my S26 ultra! There is only one thing or fearure I wanted to keep was the ability to take remote pictures with the pen button. The s24 did this. Can be patch? Lol great work... would buy again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wow26ultra
on May 21, 2026
Posted by: 26wowultra
[This review was collected as part of a promotion.] What an amazing new phone it's such an upgrade from the 25. Galaxy AI is so intuitive.
Value
4
Written by a customer while visiting Samsung US