Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,377 Reviews)
Rating breakdown 13,377 reviews
5 Stars
11,679
4 Stars
1,350
3 Stars
208
2 Stars
56
1 Star
84
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Love this phone
on May 21, 2026
Posted by: Iconiq5n
[This review was collected as part of a promotion.] I’ve been using this phone daily for content creation, social media, and everyday life, and it’s easily the best upgrade I’ve made. The performance is insanely fast, and everything from editing videos to multitasking feels smooth.
The camera quality is a huge standout for me. I shoot a lot of car content, and the detail, stabilization, and low light performance make a big difference. It honestly replaced the need for extra gear in a lot of situations.
Galaxy AI has been surprisingly useful too. I use it for quick edits, translations, and even helping clean up photos, which saves me a ton of time when I’m posting consistently.
Battery life has been solid even with heavy use throughout the day, and the display is super bright and sharp whether I’m outside or editing content.
Overall, this phone just makes everything easier. Whether it’s content creation, streaming, or everyday use, it handles it all without slowing down.
The camera quality is a huge standout for me. I shoot a lot of car content, and the detail, stabilization, and low light performance make a big difference. It honestly replaced the need for extra gear in a lot of situations.
Galaxy AI has been surprisingly useful too. I use it for quick edits, translations, and even helping clean up photos, which saves me a ton of time when I’m posting consistently.
Battery life has been solid even with heavy use throughout the day, and the display is super bright and sharp whether I’m outside or editing content.
Overall, this phone just makes everything easier. Whether it’s content creation, streaming, or everyday use, it handles it all without slowing down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing samsung never fails!
on May 21, 2026
Posted by: Bobos777
[This review was collected as part of a promotion.] There are no words to describe the S26 ultra. I've been a longtime fan of the samsung series since the s2 and I have been loyal since, but this s26ultra, it just feels so futuristic beyond its time from Galaxy Ai to the speed of its functions and capabilities and the cameras everything is beyond WOW! I also love the new display I feel it's a higher quality of picture and the privacy options are a plus and definitely is a upgrade from my s24 ultra I also feel like the biometrics have improved and work easier i look forward to enjoying my new s26ultra and to see what samsung has next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on May 21, 2026
Posted by: CindyL
[This review was collected as part of a promotion.] I had version 24, and wow what a difference! I love how easy some of the functions are, especially the included AI.
Love the colors on the camera and the color of phone
Love the colors on the camera and the color of phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 21, 2026
Posted by: Iconiq5n
[This review was collected as part of a promotion.] I’ve been using this phone daily for content creation, social media, and everyday life, and it’s easily the best upgrade I’ve made. The performance is insanely fast, and everything from editing videos to multitasking feels smooth.
The camera quality is a huge standout for me. I shoot a lot of car content, and the detail, stabilization, and low light performance make a big difference. It honestly replaced the need for extra gear in a lot of situations.
Galaxy AI has been surprisingly useful too. I use it for quick edits, translations, and even helping clean up photos, which saves me a ton of time when I’m posting consistently.
Battery life has been solid even with heavy use throughout the day, and the display is super bright and sharp whether I’m outside or editing content.
Overall, this phone just makes everything easier. Whether it’s content creation, streaming, or everyday use, it handles it all without slowing down.
The camera quality is a huge standout for me. I shoot a lot of car content, and the detail, stabilization, and low light performance make a big difference. It honestly replaced the need for extra gear in a lot of situations.
Galaxy AI has been surprisingly useful too. I use it for quick edits, translations, and even helping clean up photos, which saves me a ton of time when I’m posting consistently.
Battery life has been solid even with heavy use throughout the day, and the display is super bright and sharp whether I’m outside or editing content.
Overall, this phone just makes everything easier. Whether it’s content creation, streaming, or everyday use, it handles it all without slowing down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Could be better
on May 21, 2026
Posted by: RGreen
[This review was collected as part of a promotion.] I've had the phone since March 10th, so just over a week. So far, I'm not seeing much difference between the S26 Ultra and the S24 Ultra I traded in. I do feel like the screen resolution was better on the 24. I think it's because of the new privacy screen capabilities. I do not use it, but it does seem to affect the overall quality of the screen resolution.
The only AI feature I have used is the audio eraser. It's great for removing background noise in videos either in your gallery or on YouTube.
Overall, I don't think the S26 Ultra was much of an upgrade from the S24 Ultra I had before. I was hoping the new Samsung phones would have Qi2/magsafe technology built in, but it does not. With a magsafe case, which Samsung does have, Qi2 accessories do work, but I cannot use this technology with any case.
The only AI feature I have used is the audio eraser. It's great for removing background noise in videos either in your gallery or on YouTube.
Overall, I don't think the S26 Ultra was much of an upgrade from the S24 Ultra I had before. I was hoping the new Samsung phones would have Qi2/magsafe technology built in, but it does not. With a magsafe case, which Samsung does have, Qi2 accessories do work, but I cannot use this technology with any case.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
The camera bump is a accident waiting to happen.
on May 21, 2026
Posted by: 2disappointted
[This review was collected as part of a promotion.] Have not had much of a chance to use the S26 Ultra, as the camera bump and trying to find a case that will properly protect it is proving to be elusive.
Making the phone thin is great. But that slight extra thinness creates a bigger problem with the Ultra's huge camera bump.
Value
1
Response from Samsung USBy R&R Team, May 22, 2026
Hello there, thank you for your feedback on your Samsung Gaalxy S26 Ultra. We understand how important it is to feel confident in the durability and usage of your new device. We have provided a link to the Samsung Support Team if you are interested in exploring the case options available to give you the protection and peace of mind you seek when using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI completely changed my smartphone experie
on May 21, 2026
Posted by: VIVIGALAXY
[This review was collected as part of a promotion.] I use my Samsung phone constantly throughout the day and it has become an essential tool in my life. I use it for streaming movies and news, managing my finances, video calls with my family, social media, and capturing special moments.
What truly makes this device stand out is Galaxy AI. The AI features help me write messages faster, summarize information instantly, and improve my photos with amazing results. It honestly feels like having a personal assistant built directly into my phone.
I also love using Galaxy AI for everyday tasks because it saves time and makes everything easier and more efficient. The phone feels smarter and more intuitive than any device I’ve used before.
The display is beautiful and vibrant, perfect for watching movies and browsing. The camera captures very natural photos and videos, and the performance is incredibly smooth even when I use many apps at the same time.
Samsung has really created something special with Galaxy AI. It brings intelligence, creativity, and productivity together in a way that makes everyday life easier and more enjoyable.
For communication, entertainment, and staying connected with the people I love, this Samsung device has been absolutely amazing. I truly enjoy using it every day.
What truly makes this device stand out is Galaxy AI. The AI features help me write messages faster, summarize information instantly, and improve my photos with amazing results. It honestly feels like having a personal assistant built directly into my phone.
I also love using Galaxy AI for everyday tasks because it saves time and makes everything easier and more efficient. The phone feels smarter and more intuitive than any device I’ve used before.
The display is beautiful and vibrant, perfect for watching movies and browsing. The camera captures very natural photos and videos, and the performance is incredibly smooth even when I use many apps at the same time.
Samsung has really created something special with Galaxy AI. It brings intelligence, creativity, and productivity together in a way that makes everyday life easier and more enjoyable.
For communication, entertainment, and staying connected with the people I love, this Samsung device has been absolutely amazing. I truly enjoy using it every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device, Loving it so far
on May 21, 2026
Posted by: Wkdlogic
[This review was collected as part of a promotion.] AI is amazing so many things you can do with it. The pictures are just out of this world. It's super fast and the quality is stunning.
Value
5
Written by a customer while visiting Samsung US