Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,372 Reviews)
Rating breakdown 13,372 reviews
5 Stars
11,676
4 Stars
1,349
3 Stars
207
2 Stars
55
1 Star
85
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
1
S pen sucks now.
on May 21, 2026
Posted by: Highfive
Buyers remorse. I should have stayed with my s23 ultra.
Response from Samsung USBy R&R Team, May 22, 2026
Hi there Highfive, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when you have a new device that is not meeting your expectations, or when features you have used in the past have been changed. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also provided a link to the complete manual that highlights the hand gestures and voice commands that can be used with your camera shutter. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The best so far
on May 21, 2026
Posted by: Myno2Enugu4Nigeria
[This review was collected as part of a promotion.] I love the Galaxy AI, especially because of the improvements. I mean, I can take pictures at night and using the power Galaxy AI tool to make it as bright as day while still retaining great camera quality.
Galaxy AI also makes typing a lot more easier, helping me make grammatical corrections in real time.
I also love the the Galaxy AI in S26 is proactive and not reactive. Making real time suggesting to possible thing I might need as I text.
Galaxy AI also makes typing a lot more easier, helping me make grammatical corrections in real time.
I also love the the Galaxy AI in S26 is proactive and not reactive. Making real time suggesting to possible thing I might need as I text.
I love the privacy fature in the phone, though I've not used it yet, but it feels good to know that I have that feature in my fingertips and can protect my privacy when necessary.
I love how fast and responsive the S26 is, thanks to it's great Spandragon 8 Elite Gen, I can do things faster on my phone, and it doesn't heat up like others.
I do have a bit of reservation about the S26 not having the edge screen, I don't know if it's cause of the privacy feature or it was a necessary change. But the edge screen give the Galaxy S series and extra beauty and make it more interesting to handle, it would have been great to have that in S26, that is why I rated it 4 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The best so far
on May 21, 2026
Posted by: Myno2Enugu4Nigeria
[This review was collected as part of a promotion.] I love the Galaxy AI, especially because of the improvements. I mean, I can take pictures at night and using the power Galaxy AI tool to make it as bright as day while still retaining great camera quality.
Galaxy AI also makes typing a lot more easier, helping me make grammatical corrections in real time.
I also love the the Galaxy AI in S26 is proactive and not reactive. Making real time suggesting to possible thing I might need as I text.
Galaxy AI also makes typing a lot more easier, helping me make grammatical corrections in real time.
I also love the the Galaxy AI in S26 is proactive and not reactive. Making real time suggesting to possible thing I might need as I text.
I love the privacy fature in the phone, though I've not used it yet, but it feels good to know that I have that feature in my fingertips and can protect my privacy when necessary.
I love how fast and responsive the S26 is, thanks to it's great Spandragon 8 Elite Gen, I can do things faster on my phone, and it doesn't heat up like others.
I do have a bit of reservation about the S26 not having the edge screen, I don't know if it's cause of the privacy feature or it was a necessary change. But the edge screen give the Galaxy S series and extra beauty and make it more interesting to handle, it would have been great to have that in S26, that is why I rated it 4 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The best so far
on May 21, 2026
Posted by: Myno2Enugu4Nigeria
[This review was collected as part of a promotion.] I love the Galaxy AI, especially because of the improvements. I mean, I can take pictures at night and using the power Galaxy AI tool to make it as bright as day while still retaining great camera quality.
Galaxy AI also makes typing a lot more easier, helping me make grammatical corrections in real time.
I also love the the Galaxy AI in S26 is proactive and not reactive. Making real time suggesting to possible thing I might need as I text.
Galaxy AI also makes typing a lot more easier, helping me make grammatical corrections in real time.
I also love the the Galaxy AI in S26 is proactive and not reactive. Making real time suggesting to possible thing I might need as I text.
I love the privacy fature in the phone, though I've not used it yet, but it feels good to know that I have that feature in my fingertips and can protect my privacy when necessary.
I love how fast and responsive the S26 is, thanks to it's great Spandragon 8 Elite Gen, I can do things faster on my phone, and it doesn't heat up like others.
I do have a bit of reservation about the S26 not having the edge screen, I don't know if it's cause of the privacy feature or it was a necessary change. But the edge screen give the Galaxy S series and extra beauty and make it more interesting to handle, it would have been great to have that in S26, that is why I rated it 4 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Teachers Friend
on May 21, 2026
Posted by: Hope2Teachers
[This review was collected as part of a promotion.] I use Galaxy AI to edit most of my photos for my local church flyer and it does a great job in erasing objects on the photo and adding new ones.
The Galaxy s26 ultra is the best phone teachers, with the s-pen I am able to teach on Zoom and solve questions and demonstrate concepts easily to my students. I don't need my tablet to teach, I can teach on the go easily.
Best phone ever.
The Galaxy s26 ultra is the best phone teachers, with the s-pen I am able to teach on Zoom and solve questions and demonstrate concepts easily to my students. I don't need my tablet to teach, I can teach on the go easily.
Best phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Teachers Friend
on May 21, 2026
Posted by: Hope2Teachers
[This review was collected as part of a promotion.] I use Galaxy AI to edit most of my photos for my local church flyer and it does a great job in erasing objects on the photo and adding new ones.
The Galaxy s26 ultra is the best phone teachers, with the s-pen I am able to teach on Zoom and solve questions and demonstrate concepts easily to my students. I don't need my tablet to teach, I can teach on the go easily.
Best phone ever.
The Galaxy s26 ultra is the best phone teachers, with the s-pen I am able to teach on Zoom and solve questions and demonstrate concepts easily to my students. I don't need my tablet to teach, I can teach on the go easily.
Best phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Teachers Friend
on May 21, 2026
Posted by: Hope2Teachers
[This review was collected as part of a promotion.] I use Galaxy AI to edit most of my photos for my local church flyer and it does a great job in erasing objects on the photo and adding new ones.
The Galaxy s26 ultra is the best phone teachers, with the s-pen I am able to teach on Zoom and solve questions and demonstrate concepts easily to my students. I don't need my tablet to teach, I can teach on the go easily.
Best phone ever.
The Galaxy s26 ultra is the best phone teachers, with the s-pen I am able to teach on Zoom and solve questions and demonstrate concepts easily to my students. I don't need my tablet to teach, I can teach on the go easily.
Best phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far it is great
on May 21, 2026
Posted by: aowride
[This review was collected as part of a promotion.] So far it is great! I am not super tech savvy. I had the S24 Ultra and wasn't sure if would like this model. I love the Galaxy AI feature for my photos. That is a big reason for buying this phone. The privacy screen is very helpful for me since I ride with passengers often. I got it in rose gold and so far i have no regrets
Value
5
Written by a customer while visiting Samsung US