Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,361 Reviews)
Rating breakdown 13,361 reviews
5 Stars
11,668
4 Stars
1,348
3 Stars
206
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
23 Ultra to 26 Ultra
on May 25, 2026
Posted by: FuhQ720
[This review was collected as part of a promotion.] Galaxy AI was on 23 ultra after updates, not impressed. The privacy screen sucks up battery. Honestly would not have upgraded had the speaker not died in the 23 Ultra 2 months after it was paid off. Samsung flag ships are no longer better than anything! This is my LAST galaxy phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
miss being able to take photo with stylus
on May 25, 2026
Posted by: Lovenewphones
[This review was collected as part of a promotion.] I wish we could still take pictures with the stylus
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Hi Lovenewphones, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when your new device is not meeting your expectations, or features you have loved in the past have been removed or changed. We have provided a link to the complete manual to help you discover the hand gestures and voice commands you can use with the camera shutter of your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new features
on May 25, 2026
Posted by: Yami878
[This review was collected as part of a promotion.] Love the privacy screen it works great and how's it works faster
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid features and reliability
on May 25, 2026
Posted by: Work4me
[This review was collected as part of a promotion.] I love the ease of use with Galaxy AI on this phone. Its made the functions seamless for me allowing me to get all my work done from my phone with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New S26 Ultra is by far the best
on May 25, 2026
Posted by: MissLuck10
[This review was collected as part of a promotion.] The processing speed is better by far, very smooth when multi-tasking. Camera quality is clear and many different options. Storage is way way better. Sound quality of music is crisp and clear. Overall the phone is miles above my previous.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new Samsung galaxy phone
on May 25, 2026
Posted by: Mikalyoungsta21
[This review was collected as part of a promotion.] Oh man my Samsung galaxy phone AI graphic is awesome. My picture look better. I can zoom in and see better on the phone. My download is faster. I can put more games it i have only had this phone for over a month right now and it had bought me so much in my life with saving things, alarm clock files talking on it, music. Three different lock codes , the unlock your code phone it's just amazingThe way they did everything to make the phone better.So now I want to get the new version of the phone so I can see how that one is.The the camera thing works excellent me, my girl, my mom, my sister, my kid.We all have the same fan galaxy phone now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect device
on May 25, 2026
Posted by: Alex1977
[This review was collected as part of a promotion.] I love my phone. Not only a phone but the perfect device to help me live my life. AI Galaxy takes on a whole new level of Artificial intelligence. Use it for almost everything that's needed to navigate life, bills, news, banking, socializing, and living life to the fullest..
The perfect, Samsung Galaxy s26 ultra 👌
The perfect, Samsung Galaxy s26 ultra 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI makes daily tasks easier
on May 25, 2026
Posted by: Justareview
[This review was collected as part of a promotion.] use my Samsung phone every day for work, school, streaming, and staying connected with friends and family. Galaxy AI has been one of my favorite features because it helps make everyday tasks faster and more convenient. I use it for writing assistance, searching information quickly, and improving productivity during classes and work. The display quality is excellent for watching movies and videos, and the overall performance is smooth even when multitasking. The camera quality is also impressive and captures clear photos in different lighting conditions. Battery life easily lasts through a busy day, and overall the experience feels reliable and premium.
Value
5
Written by a customer while visiting Samsung US