Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,361 Reviews)
Rating breakdown 13,361 reviews
5 Stars
11,668
4 Stars
1,348
3 Stars
206
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Great phone!!
on May 25, 2026
Posted by: Gv1818
[This review was collected as part of a promotion.] Sure — here’s a polished review you can post or customize:
The Samsung Galaxy S26 Ultra is easily one of the best smartphones Samsung has ever made. From the moment you pick it up, the phone feels premium, powerful, and incredibly refined. The design is sleek, the display is stunning, and the overall experience feels smooth in every way.
The screen is absolutely beautiful — bright, sharp, and perfect for watching videos, gaming, or just everyday scrolling. Samsung continues to lead the industry when it comes to display quality, and the S26 Ultra takes it to another level.
Performance is also outstanding. Apps open instantly, multitasking is effortless, and the phone handles gaming and heavy use without slowing down. Battery life is impressive too, easily lasting a full day even with heavy usage.
The camera system is where this phone really shines. Photos come out detailed, vibrant, and professional-looking in almost any lighting condition. The zoom capabilities are incredible, and the video quality is among the best on any smartphone right now. Samsung also improved low-light performance, making night photography noticeably better.
Another thing I love is how feature-packed the phone feels. The S-Pen is still a great addition for productivity, note-taking, and creativity, while the AI features actually feel useful instead of gimmicky.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra to s26 ultra
on May 25, 2026
Posted by: Ranman
[This review was collected as part of a promotion.] I upgraded fro. The s24 ultra to the s26ultra. The 26 is a better phone overall. Is it a must upgrade, no, but it definitely performs better. The camera is fantastic and the battery life is improved. I do like the lighter weight of it. The aluminum vs titanium case is overblown. I prefer the lighter weight. The logging feels better in my hand. Overall its a nice upgrade if you are a fan of the galaxy devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new S26 Ultra is amazing
on May 25, 2026
Posted by: Jeffery
[This review was collected as part of a promotion.] I used to own the Galaxy s23 Ultra I must say that the s26 ultra is an outstanding phone camera quality is outstanding as always Clarity on the screen is very much improved and although the S Pen is not Bluetooth anymore it's not a deal breaker my favorite feature though and what I also find the economically sound is the privacy screen feature built into the phone saves you money on screen protectors since privacy screen protectors are very expensive for good quality once
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features and very easy to navigate.
on May 25, 2026
Posted by: Svmusic
[This review was collected as part of a promotion.] I use my phone a lot for work. And the Galaxy AI feature it is amazing
Helps show much when I need to look up something or give a description of something bixby
Helps show much when I need to look up something or give a description of something bixby
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has a very very small scrape in the screen
on May 25, 2026
Posted by: TheCrispestToasyestSamung
[This review was collected as part of a promotion.] It has galaxy AI? Everything works but it uses atnt for service
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good!
on May 25, 2026
Posted by: KFC4LIFE
[This review was collected as part of a promotion.] I've had this phone for a couple of weeks and so far so good. Still figuring out some of the nuances of the phone but overall I'm happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Too Fragile
on May 25, 2026
Posted by: ImtiredofSamsung
[This review was collected as part of a promotion.] Extremely fragile and too expensive. Buy a chinese phone instead
Value
1
Response from Samsung USBy R&R Team, May 26, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important your device is to you for a range of daily tasks, and wanting to feel confident in the reliability of your device. If you have experienced frustrations with the durability of your device, we have provided a link to the Samsung Support Team and your warranty information to work towards a resolution. We have also provided a link to the complete manual to help you discover the full capabilities of your device, and align the settings to your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Samsung Support
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Samsung Warranty
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Product Manuals
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Much needed upgrade
on May 25, 2026
Posted by: ultralover
[This review was collected as part of a promotion.] After many upgrades, decided to go with the ultra.
I have not been disapointed. Love the amazing camera and the quality photos I can take.
AI features are amazing and offer so much to the phone!
I have not been disapointed. Love the amazing camera and the quality photos I can take.
AI features are amazing and offer so much to the phone!
Value
5
Written by a customer while visiting Samsung US