Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,361 Reviews)
Rating breakdown 13,361 reviews
5 Stars
11,668
4 Stars
1,348
3 Stars
206
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Deluxe s26
on May 25, 2026
Posted by: Rkectusa
[This review was collected as part of a promotion.] The AI on my new 26 ultra is super premium. Quick responsive knows my needs. The future is now
The samsung s twenty six ultra series is amazing.Highly recommended for anybody.
The samsung s twenty six ultra series is amazing.Highly recommended for anybody.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra =Greatness
on May 25, 2026
Posted by: GalaxyLover
[This review was collected as part of a promotion.] Samsung Galaxys have been my favorite phone by far. NOW the Galaxy S25 ultra is my ALL TIME FAVORITE!!!
EVERY YEAR THEY GET BETTER AND BETTER AND MORE ADVANCED.
WITH NOT ONLY THE AI ASSISTANT AND OTHER FEATURES YOU CAN UTILIZE WITH AI, IS INCREDIBLE!!! SO MUCH EASE AND ALSO FUN !! ITS SUCH A SMART PHONE!!!! I DO EVERYTHING WITH MY S26 ULTRA. FROM SOCIAL TO WORK RELATED. THE CAMERA IS GREAT. YOU CAN ASK AI, ANYTHING AND ITS EXTREMELY HELPFUL AND DID I MENTION SMART .. I LOVE IT!!!! IM EXCITED TO SEE WHAT SAMSUNG COMES UP WITH NEXT!!!!
WITH NOT ONLY THE AI ASSISTANT AND OTHER FEATURES YOU CAN UTILIZE WITH AI, IS INCREDIBLE!!! SO MUCH EASE AND ALSO FUN !! ITS SUCH A SMART PHONE!!!! I DO EVERYTHING WITH MY S26 ULTRA. FROM SOCIAL TO WORK RELATED. THE CAMERA IS GREAT. YOU CAN ASK AI, ANYTHING AND ITS EXTREMELY HELPFUL AND DID I MENTION SMART .. I LOVE IT!!!! IM EXCITED TO SEE WHAT SAMSUNG COMES UP WITH NEXT!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
not as good in some ways
on May 25, 2026
Posted by: disappointedcustomer
[This review was collected as part of a promotion.] at first use phone is very nice and modern. after using for several months there is some cons. the camera far worse than my s23. also notice loading some apps there is a delay.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how distressing it can be when your device is not meeting your expectations in specific features and functionality. We have provided a link to an article to help you with the different camera features and settings for the best possible photos and videos. We have also provided a link to an article to help you adjust the refresh rate of your device to help you relieve the occasional lag you mention experiencing with your device. We have lastly, shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
King of Smartphones 2026
on May 25, 2026
Posted by: MsTechBoss
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra introduces significant advancements in artificial intelligence capabilities, alongside substantial improvements in areas such as battery longevity. The device's design maintains a recognizable form factor while offering enhanced refinement and ergonomic handling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and Powerful
on May 25, 2026
Posted by: MacnCheese
[This review was collected as part of a promotion.] Absolutely loving my new Samsung Galaxy S26 Ultra so far. The performance is incredibly fast and smooth no matter what I’m doing, and the battery life has been amazing — it easily keeps up with my day without me stressing about charging.
The camera quality is also incredible. Photos come out super sharp, detailed, and vibrant, especially in different lighting conditions. One of my favorite features has been Galaxy AI. It actually feels useful and makes everyday tasks quicker and easier.
Overall, this phone feels premium, powerful, and packed with features. Definitely one of the best phones I’ve owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect anti spy phone
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Using the Samsung Galaxy S26 Ultra has honestly changed the way I feel about privacy and security on a daily basis. One feature I really love is the anti-spy/privacy protection feature on the phone. It gives me peace of mind whenever I’m checking messages, emails, banking apps, or even working in public places like cafés and airports.
The screen privacy and security features make it harder for people around me to peek at my information, which is super useful when traveling or commuting. I also appreciate how Samsung combines strong security with a premium user experience — the phone still feels fast, smooth, and stylish while keeping my data protected.
Besides the privacy features, the camera quality, battery life, and display are amazing, but the anti-spy protection is what really makes this phone stand out for me. In today’s world, digital privacy matters more than ever, and the S26 Ultra makes me feel safer using my phone anywhere.
The screen privacy and security features make it harder for people around me to peek at my information, which is super useful when traveling or commuting. I also appreciate how Samsung combines strong security with a premium user experience — the phone still feels fast, smooth, and stylish while keeping my data protected.
Besides the privacy features, the camera quality, battery life, and display are amazing, but the anti-spy protection is what really makes this phone stand out for me. In today’s world, digital privacy matters more than ever, and the S26 Ultra makes me feel safer using my phone anywhere.
The Galaxy AI also help me a lot for editing photo and video this is a perfect phone for everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is the best that i've used.So far
on May 25, 2026
Posted by: Charger
[This review was collected as part of a promotion.] B. S26 ultra is by far the most advanced phone I have had great quality and pitchers and images fast at processing
In tons of AI features
Itchy spot until he scratched right here
In tons of AI features
Itchy spot until he scratched right here
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing !!!!!! 10/10 best phone ever. I love it sm
on May 25, 2026
Posted by: Ro3871ss
[This review was collected as part of a promotion.] I’ve been using my Galaxy S26 Ultra for everything from heavy multitasking at work to streaming live sports and movies on the weekend, and it absolutely crushes it. The display is incredibly vibrant, making media consumption a blast, and the battery life easily gets me through a full day of heavy use.
What really sets this phone apart for me is Galaxy AI. I use the AI search and live translation features constantly for work, and the photo editing tools make it effortless to touch up images before sharing them. It has completely changed how I interact with my phone. Highly recommend! On top of that, it has been a total game-changer for my job in phone sales. Having the Galaxy S26 Ultra in my hand makes it incredibly easy to demonstrate real-world value to customers. Whenever someone asks about upgrading, I just show them how fast the multitasking is or demo the Galaxy AI features right in front of them—like Circle to Search or the photo editing tools. Being able to showcase those seamless, practical features on a live device makes my pitch effortless and helps customers see exactly what they're missing out on.
What really sets this phone apart for me is Galaxy AI. I use the AI search and live translation features constantly for work, and the photo editing tools make it effortless to touch up images before sharing them. It has completely changed how I interact with my phone. Highly recommend! On top of that, it has been a total game-changer for my job in phone sales. Having the Galaxy S26 Ultra in my hand makes it incredibly easy to demonstrate real-world value to customers. Whenever someone asks about upgrading, I just show them how fast the multitasking is or demo the Galaxy AI features right in front of them—like Circle to Search or the photo editing tools. Being able to showcase those seamless, practical features on a live device makes my pitch effortless and helps customers see exactly what they're missing out on.
Value
5
Written by a customer while visiting Samsung US