Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,357 Reviews)
Rating breakdown 13,357 reviews
5 Stars
11,664
4 Stars
1,348
3 Stars
206
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
Excellent over phone
on May 25, 2026
Posted by: Livefree
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is one of the most complete Android phones you can buy right now. It may not completely reinvent the smartphone experience, but Samsung refined almost everything that already made the Ultra lineup great. The result is a phone that excels in productivity, AI features, gaming, multitasking, and camera versatility.
Where the Galaxy S26 Ultra stands out the most is its AI experience. Samsung arguably has the strongest AI feature set on any smartphone right now. Features like live translations, advanced photo editing, smart search tools, writing assistance, and contextual “agentic AI” functions feel genuinely useful instead of gimmicky. Samsung’s software experience also feels smoother and more polished than previous generations. Multiple reviewers praised Galaxy AI and One UI 8.5 as some of the best software experiences currently available on Android. Performance is another major strength. Powered by the Snapdragon 8 Gen 5 Elite chip, the S26 Ultra handles gaming, multitasking, video editing, and heavy workloads with ease. Games run smoothly at high settings, and Samsung improved cooling with a larger vapor chamber, helping the phone stay relatively cool during longer gaming sessions. It’s not necessarily the absolute best dedicated gaming phone on the market, but it is one of the best all-around flagship phones for gaming and productivity combined. I my word it's definitely one of the best phones of 2026.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 25, 2026
Posted by: Phone28
[This review was collected as part of a promotion.] Love this phone everything works great can't wait to get an updated version
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on May 25, 2026
Posted by: Joseph
[This review was collected as part of a promotion.] I just upgraded from an A24 Plus. So far I love it and the new features. I am learning about Galaxy AI and how it can make my life easier. Got a great deal on the phone too! I am very happy with it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on May 25, 2026
Posted by: MoMoody
[This review was collected as part of a promotion.] I love my new phone. I am still learning all the capabilities and how to use all the A I features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features 👌
on May 25, 2026
Posted by: Love25ultra
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has been an amazing device for both work and entertainment. I use it daily for streaming movies, gaming, taking photos, and managing work tasks. The display is super bright and smooth, making everything look premium and very immersive.
One of my favorite features is Galaxy AI. It makes everyday tasks easier, from improving photos to helping with writing and productivity. The AI photo editing tools are impressive, and the camera quality is outstanding, especially for night shots and zoom photos.
The battery life easily lasts all day, even with heavy use, and the performance is extremely fast with no lag at all. I also love using the S Pen for notes and multitasking. Samsung really created a powerful device that combines productivity, entertainment, and creativity into one phone.
Overall, the Galaxy S26 Ultra exceeded my expectations and is one of the best smartphones I have ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 25, 2026
Posted by: Rullenium
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra daily for work, entertainment, gaming, photography, and travel, and it honestly feels like one of the most complete smartphones Samsung has ever made. The design feels lighter and more comfortable to hold, the display is stunning, and the battery easily lasts me through heavy days of streaming, multitasking, navigation, and social media. Performance is incredibly smooth even during long gaming sessions or editing photos and videos. The cameras are outstanding, especially in low light, and the new video stabilization features make content look professional without extra equipment.
What really stands out is how useful Galaxy AI has become in everyday life. Instead of feeling gimmicky, the AI features blend naturally into the experience. I use Galaxy AI for photo editing, live translations, smarter search suggestions, organizing content, writing assistance, and quick productivity tasks throughout the day. Features like contextual suggestions and AI-powered photo tools genuinely save time and make the phone feel smarter without getting in the way.
The S26 Ultra also feels like a productivity powerhouse. Between the S Pen, multitasking, and One UI 8.5 customization, it handles work and personal life effortlessly. Watching movies and sports on the large AMOLED display is incredible, and gaming performance stays fast and cool even during demanding titles. Samsung really refined the overall experience this year .
What really stands out is how useful Galaxy AI has become in everyday life. Instead of feeling gimmicky, the AI features blend naturally into the experience. I use Galaxy AI for photo editing, live translations, smarter search suggestions, organizing content, writing assistance, and quick productivity tasks throughout the day. Features like contextual suggestions and AI-powered photo tools genuinely save time and make the phone feel smarter without getting in the way.
The S26 Ultra also feels like a productivity powerhouse. Between the S Pen, multitasking, and One UI 8.5 customization, it handles work and personal life effortlessly. Watching movies and sports on the large AMOLED display is incredible, and gaming performance stays fast and cool even during demanding titles. Samsung really refined the overall experience this year .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features, that help me.
on May 25, 2026
Posted by: Genipht
[This review was collected as part of a promotion.] I honestly use this phone for everything in my life, whether it’s for work or school. The AI features are amazing and just make everything feel easier and faster. The camera quality is even better than my Canon, which really surprised me. As a beginner photographer, this phone has actually helped me understand and get comfortable with different settings, so it’s been a great learning tool too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best smartphones I've ever used
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26 Ultra for a few weeks now and honestly, this thing is on another level. The 6.9-inch display is stunning — crisp, vibrant, and the new Privacy Display feature is genuinely a game-changer. Love being able to use my phone in public without worrying about people peeking at my screen.
The Snapdragon 8 Gen 5 Elite chip makes everything silky smooth — zero lag, whether I'm multitasking, gaming, or running Samsung's Galaxy AI features. Speaking of which, Now Nudge is incredibly smart. It picks up on context from my conversations and surfaces exactly what I need before I even think to search for it. Feels like the phone actually gets me.
The S Pen is still the best in the business, and the camera system is faster than ever — especially in low light. Charging is noticeably quicker than previous Ultras too.
Samsung really delivered with this one. If you want the best Android experience out there, the S26 Ultra is it. 10/10, no regrets!
The Snapdragon 8 Gen 5 Elite chip makes everything silky smooth — zero lag, whether I'm multitasking, gaming, or running Samsung's Galaxy AI features. Speaking of which, Now Nudge is incredibly smart. It picks up on context from my conversations and surfaces exactly what I need before I even think to search for it. Feels like the phone actually gets me.
The S Pen is still the best in the business, and the camera system is faster than ever — especially in low light. Charging is noticeably quicker than previous Ultras too.
Samsung really delivered with this one. If you want the best Android experience out there, the S26 Ultra is it. 10/10, no regrets!
Value
5
Written by a customer while visiting Samsung US