Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,331 Reviews)
Rating breakdown 13,331 reviews
5 Stars
11,646
4 Stars
1,343
3 Stars
205
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
139)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Privacy screen is a great feature which is unique.
on May 25, 2026
Posted by: Silent
[This review was collected as part of a promotion.] In terms of gaming, in high resolution can get good fps, but after playing long in summer device will be a bit hot. Camera quality is like crazy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Camera zoom transition is not smooth
on May 25, 2026
Posted by: Whyohwhy
[This review was collected as part of a promotion.] I don't deny how impressive the Galaxy AI features are but I upgraded for the phone camera and I'm terribly disappointed. When taking videos the transition in and out of zoom is not smooth at all. At times images will quickly warp and I can forgive if it only happens real time and not appear in the actual video result but it does! I understand that the phone switches camera when zooming in and out but I have never experienced it with my s23ultra. I thought its just my unit but I checked with hubby and it's the same with his. I posted in Samsung community and others experience the same. I'm frustrated.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Hello there Whyohwhy, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided a link to an article to help you with the different setting options for your camera of your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience the matter you mention with the zoom of your camera. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Samsung Community
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on May 25, 2026
Posted by: NightRavenRise
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a bit now, and it’s hands down my favorite phone I’ve owned so far.
The camera is the standout. It’s not just “good for a phone”—it’s legitimately impressive. Photos come out sharp, detailed, and consistent whether I’m outside at the lake or just snapping something quick during the day. It’s the kind of camera that makes you actually want to use it instead of carrying something separate.
I also didn’t expect to appreciate the privacy screen as much as I do, but it’s a game changer. Being able to use my phone in public without everyone around me seeing what’s on my screen adds a level of comfort I didn’t realize I was missing.
Performance-wise, it’s smooth and responsive with zero frustration. Everything just works the way it should—no lag, no fighting with it.
The Galaxy AI features are a solid addition too. They’re not gimmicky—they actually help with everyday tasks, whether it’s quick edits, organizing things, or just making the phone feel more intuitive to use. It feels like the phone is working with you instead of making you do all the work.
Bottom line: if you want a phone that delivers across the board—camera, performance, and useful AI features—the S26 Ultra checks every box. For me, it’s an easy win.
The camera is the standout. It’s not just “good for a phone”—it’s legitimately impressive. Photos come out sharp, detailed, and consistent whether I’m outside at the lake or just snapping something quick during the day. It’s the kind of camera that makes you actually want to use it instead of carrying something separate.
I also didn’t expect to appreciate the privacy screen as much as I do, but it’s a game changer. Being able to use my phone in public without everyone around me seeing what’s on my screen adds a level of comfort I didn’t realize I was missing.
Performance-wise, it’s smooth and responsive with zero frustration. Everything just works the way it should—no lag, no fighting with it.
The Galaxy AI features are a solid addition too. They’re not gimmicky—they actually help with everyday tasks, whether it’s quick edits, organizing things, or just making the phone feel more intuitive to use. It feels like the phone is working with you instead of making you do all the work.
Bottom line: if you want a phone that delivers across the board—camera, performance, and useful AI features—the S26 Ultra checks every box. For me, it’s an easy win.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Powerhouse for Everyday Use
on May 25, 2026
Posted by: BeAkash
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has been an outstanding device in every aspect of my daily routine. The display is incredibly bright and smooth, making streaming, gaming, and reading very enjoyable. The battery easily lasts all day even with heavy multitasking, and charging is fast and reliable.
The camera system delivers sharp photos and impressive low light performance. I especially enjoy using Galaxy AI features for photo editing, translation, note organization, and quick search tasks. These tools genuinely improve productivity and save time during work and travel.
The S Pen remains one of my favorite features for taking notes, signing documents, and creative work. Performance is extremely fast with no lag while switching between apps, editing videos, or gaming. The build quality feels premium and durable, and the overall software experience is smooth and polished.
Samsung has created a device that combines productivity, entertainment, and creativity into one powerful smartphone. The Galaxy S26 Ultra has exceeded my expectations and has become an essential part of my everyday life.
The camera system delivers sharp photos and impressive low light performance. I especially enjoy using Galaxy AI features for photo editing, translation, note organization, and quick search tasks. These tools genuinely improve productivity and save time during work and travel.
The S Pen remains one of my favorite features for taking notes, signing documents, and creative work. Performance is extremely fast with no lag while switching between apps, editing videos, or gaming. The build quality feels premium and durable, and the overall software experience is smooth and polished.
Samsung has created a device that combines productivity, entertainment, and creativity into one powerful smartphone. The Galaxy S26 Ultra has exceeded my expectations and has become an essential part of my everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product overall
on May 25, 2026
Posted by: Reeman
[This review was collected as part of a promotion.] The Samsung Galaxy ultra meets and exceeds my every day use. The improvements were very well done. The software customization is the best that I have seen or used. I am always very anxious for the next release due to the improvements that is made on the phone each year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S26 Ultra
on May 25, 2026
Posted by: Raiderzfan
[This review was collected as part of a promotion.] My S26 has been a great phone to use because the AI features has help me with my job, offering many different options when I'm out of town with hotels to 0laces to eat as well as the attractions in the area that I'm visiting. I can definitely see the difference in the picture quality from the S25 ultra to the S26 ultra. All in all this is a great phone. I started with the Galaxy Note series of phones, I bought every Note until the got discontinued and was skeptical about the S line because there was no S Pen so I took a chance with the Galaxy Folding phones but as soon as Galaxy was goung to introduce the S series Ultra with S Pen I was hooked. Now I have bought every Galaxy S Series 'Ultra' and I'm satisfied with this brand. Keep up the great work Samsung Galaxy Team.
Signed
Satisfied Customer
Satisfied Customer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on May 25, 2026
Posted by: Germaine
[This review was collected as part of a promotion.] I would highly recommend this phone. It takes great pictures. Music sounds great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great display, fast, amazing features
on May 25, 2026
Posted by: DeeTa93
[This review was collected as part of a promotion.] Phone is really fast, Great display, Great camera. I like pictures taken on it. All the settings.
Value
5
Written by a customer while visiting Samsung US