Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,283 Reviews)
Rating breakdown 13,283 reviews
5 Stars
11,606
4 Stars
1,338
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
91 out of
139)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
Great phone overall
on March 18, 2026
Posted by: BLNCE8
[This review was collected as part of a promotion.] The 26 Ultra runs smooth as butter. It feels comfortable in the hands because of the rounded corners. The camera is amazing, point and shoot certified if you don't want to work too hard for a good picture but if you want more control you can control absolutely everything about the photo you're taking with the controls they have available. Galaxy AI runs so seamless in the background I sometimes take it for granted. Only thing I can say needs some improvement is the built in privacy display. It works as intended just can't wait to see how it improves in the future.
Value
4
Response from Samsung USBy R&R Team, March 18, 2026
Hi there BLNCE8, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the enhanced features, design, and capabilities of your new device, and that you are excited to see how new features continue to evolve over time. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the new AI Features and Super Steady Video
on March 18, 2026
Posted by: IloveSamsung4Life
[This review was collected as part of a promotion.] The new Galaxy AI features that allow you to make changes in multiple apps is great. I'm able to ask it to create a calendar event from an event on my screen or even a photo of a flyer someone sent me. In addition I love the super steady camera. It makes taking videos a breeze as it stays locked on the horizon and is no longer moves when I accidentally bump into someone while taking video.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone ever.
on March 18, 2026
Posted by: kevin6105
[This review was collected as part of a promotion.] I usually used ultra model more than 10 yrs. This model is so awesome. Specially private sceeen function is so cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quite the upgrade
on March 18, 2026
Posted by: Charlie
[This review was collected as part of a promotion.] I got this to replace my s23 ultra and I love it. It's very functional, loaded with features and the camera is outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Why get rid of things people actually use?
on March 18, 2026
Posted by: PT27
from Virginia
Coming from the S23 Ultra, this phone is nothing of an upgrade. Yes it is a smidge 'snappier', feels a ever so slightly lighter and has rounded corners, but what is exactly new about it? I am sure there will be an auto generated response about this link or that link to discover your new device but I don't need that. What the people want is physically new equipment. More efficient batteries, better cameras, higher resolution screens, etc. 99% of individuals do not care about the excessive amount of AI software that is mostly uninstalled, if possible. A premium price for what my old phone does just the same. Just one question for the Samsung customer service... Why did you get rid of the Bluetooth function on the S pen. It is invaluable to our family in taking selfies on the holidays. You all truly ruined this line of phones for me when I found out the S26 ultra doesn't have this. Why? Seriously? And not just some auto generated stuff. It was the whole reason that I even got the Ultra to begin with. Do better.
Features
1
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, March 19, 2026
Hi there PT27, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important specific functionality of your device is to you, and we are always happy to help our customers replace removed features with the new features that have been added. If you have a Galaxy Watch you can use this as the remote shutter with your device. We have also provided a link to the complete manual to help you with the hand gestures and voice commands available to remotely capture photos with your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
S26U 1TB AWESOME PERFORMANCE
on March 18, 2026
Posted by: Mostplease
[This review was collected as part of a promotion.] Coming form the s22u, this is a great change. Speed on phone is great noticeable difference. With 16gb of ram will have this phone for a long time. No issues with any of my home device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another excellent Samsung flagship phone
on March 18, 2026
Posted by: FrankInMiami
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is yet another example of an excellent flagship phone. With a fantastic camera, speedy charging (both wired and wireless), a built in stylus, native compatibility for other accessories across the Galaxy ecosystem (Buds, Ring, SmartThings, etc.), plus the new Galaxy AI features that enable amazing on-device processing of countless AI-enhanced tasks and activities, this new edition of the Galaxy series continues to show why Samsung remains a leader in the market!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features
on March 18, 2026
Posted by: UnwantedTuck
[This review was collected as part of a promotion.] The use of Galaxy AI has helped so much with my content creation and the new privacy screen absolutely delivers. I'm really loving how customizable the privacy screen settings are. I switched from an S23 to the 26 Ultra and im just blown away.
Value
5
Written by a customer while visiting Samsung US