Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,331 Reviews)
Rating breakdown 13,331 reviews
5 Stars
11,646
4 Stars
1,343
3 Stars
205
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
139)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
3
The phone is amazing BUT S24u
on May 25, 2026
Posted by: edwinoromero
[This review was collected as part of a promotion.] Look like the same phone (most performance,"Maybe better battery but no big deal". Shape S24U with the square corners the look is bigger and the feeling is better, the pen is downgrade. Facial recognition is way better on S26u. Nothing disruptive, more than the display privacy function.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Hey there Edwinoromero, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the capabilities of your new device, although you have preferences for the more square shape from previous devices. We have provided a link to an article to help you with the redesigned S Pen capabilities of your device to integrate them in to your usage. We have also provided a link to an article to help you with the enhanced features of Galaxy AI. Lastly, we have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very sleek product
on May 25, 2026
Posted by: PhoneFanatic
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a phone that can do it all. I love all of the features of this phone especially the Galaxy AI. If you're looking for a phone that does everything you need, the S26 Ultra is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All the power, none of the problems.
on May 25, 2026
Posted by: East0nw3st
[This review was collected as part of a promotion.] I was looking to upgrade my S22 Ultra and was debating the S25 and S26 series. The Samsung website helped me decide on the S26 Ultra. All I can say is wow. I use Dex very often and the S26 Ultra gives me a smooth experience with none of the power restrictions of my S22 Ultra. The power goes into my emulator as well. Games I couldn't run on my old phone just work on this one. The beautiful screen enhances my entertainment consumption from YouTube to my streaming services. But the best part is the Camera. I have shot some impressive videos with this phone that would put other tip tier phones to shame. I would highly recommend the S26 Ultra for anyone who is an entertainment snob.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful Phone w/ Excellent Quality & Workmanship
on May 25, 2026
Posted by: wr3cckl3ss
[This review was collected as part of a promotion.] I’ve been using the Galaxy S26 Ultra every day for work, entertainment, photos, and just staying connected, and honestly it’s been an amazing experience so far. The phone feels very premium in the hand, and you can immediately tell Samsung put a lot of effort into the design and build quality.
The display is absolutely beautiful for watching videos, scrolling social media, and gaming. Everything runs incredibly smooth and fast without any lag, even when multitasking between apps. The battery life has also been great for me and easily gets me through a full day of heavy use.
One feature I’ve really enjoyed is Galaxy AI. I didn’t expect to use it as much as I do, but it actually helps simplify everyday tasks and makes the phone feel smarter and more personalized. It’s one of those features you start appreciating more the longer you use the device.
The camera quality has probably impressed me the most. Whether I’m taking pictures during the day or at night, the photos come out sharp, detailed, and vibrant with very little effort. I’ve also enjoyed using the S Pen for quick notes and editing photos on the go.
Overall, this phone has been reliable, powerful, and enjoyable to use every single day. Samsung really did a great job with the Galaxy S26 Ultra, and I can honestly say it’s one of my favorite phones I’ve owned.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Smartphone Mastery
on May 25, 2026
Posted by: Tyr69one
[This review was collected as part of a promotion.] The S26 Ultra is the best phone ever made; with awesome speed, excellent battery life and Galaxy AI feature, it is truly a joy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy to date
on May 25, 2026
Posted by: B1brac76
[This review was collected as part of a promotion.] I have been a galaxy user for a long time and the S26 Ultra is by far the best yet. Galaxy AI is amazing on it. The battery is phenomenal. Clarity if the screen. And the camera simply amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeding My Expectations!
on May 25, 2026
Posted by: MzWhiteside
[This review was collected as part of a promotion.] I didn't realize how much I needed and wanted Galaxy Ai until I upgraded to the Galaxy S26 Ultra. It's the best! I will forever be a Galaxy girlie!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome clarity and do recommend!
on May 25, 2026
Posted by: Caldub212
[This review was collected as part of a promotion.] I love the galaxy ai! Its reliable and not so stupid like most!
The galaxy AI is amazing at finding things and the galaxy ai is smarter than me! It can look up things faster than I can Google them!
The camera is amazing as well! With 100x zoom and also the pen is very handy too!
I use it to coordinate with vendors and laborers at my work site... plus the galaxy ai is pretty smooth with the suggestions too!
The galaxy AI is amazing at finding things and the galaxy ai is smarter than me! It can look up things faster than I can Google them!
The camera is amazing as well! With 100x zoom and also the pen is very handy too!
I use it to coordinate with vendors and laborers at my work site... plus the galaxy ai is pretty smooth with the suggestions too!
Value
5
Written by a customer while visiting Samsung US