Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(15,715 Reviews)
Open Ratings Snapshot
Rating breakdown 15,715 reviews
5 Stars
13,737
4 Stars
1,573
3 Stars
244
2 Stars
65
1 Star
96
65%of customers recommend this product. 
(
100 out of 153
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5 out of 5
5
Amazing phone
on July 23, 2026
Posted by: Lovesamsung
[This review was collected as part of a promotion.] Love the s 26 ultra the camera the battery life and just an all in experience with this phone
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 24, 2026
Hey there Lovesamsung, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love your new device, and that the camera has been such an amazing feature, along with the battery keeping up with your usage during the day. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone is too freaking cool
on July 23, 2026
Posted by: Samsung89
[This review was collected as part of a promotion.] Absolutely love this phone!! The clarity, how fast it goes! Everything you can do to it! I'm Absolutely in love! Thanks Samsung!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 24, 2026
Hey Samsung89, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you love your new device, and that it has been beautiful and useful in your life for many daily tasks. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All of the features on phone are amazing
on July 23, 2026
Posted by: AKZARDY87
[This review was collected as part of a promotion.] The galaxy AI is really cool, all the camera modes and all, the only thing I wish it had was a slightly stronger battery & a place to put a SD card (separate port) as an optional thing for someone to have a remote moveable stotage... but since I upgraded from the Note 20 Ultra 5G it is defia big jump,& I'm very happy with it.. phone has a nice feel...but when u pay premium price it should come with a factory rugged case & a charging block for the wall & ear buds (entry level)
However the functionality of the phone is very cool still learning to use it encourage ppl to try things out..
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 24, 2026
Hey there AKZARDY87, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how happy you are with your new device, and that the enhanced features and capabilities have been so exciting during your usage. We have provided a link to the complete manual to help you fully explore and customize your device. We have also provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra for the win
on July 23, 2026
Posted by: Jensgalaxy
[This review was collected as part of a promotion.] I ordered the pink s26 ultra online and I LOVE IT! The camera takes amazing pictures, the galaxy AI feature has so many different uses, and the speed is everything! I love the galaxy series, they're the best phone out there.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 24, 2026
Hey Jensgalaxy, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how much you love your new phone,a nd how much you are enjoying using your camera and Galaxy AI to capture amazing photos and videos. We have provided a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my samsung!
on July 23, 2026
Posted by: Samsunguser2026
[This review was collected as part of a promotion.] Literally the best phone hands down!!! Its so easy to use & has so many benefits!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 24, 2026
Hey there Samsunguser2026, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are loving your new device, and that it has been so beneficial to your life. We would love to hear from you again in the future any time you have questions about your device, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
With all the AI tools this missed the requirements
on July 23, 2026
Posted by: Hill
from Ohio
No Bluetooth stylus is crazy! I absolutely Loved this feature to take pictures. Please explain the logical reason to take this away? Also the picture quality is terrible. I really want my 22 back
Features
2 out of 5
2
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 24, 2026
Hi there Hill, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when the features you have used and loved in the past have been removed or changed. We have provided links to an article to help you with the different camera settings and features for the best possible photos and videos, and to the complete manual to assist you with the hand gestures and voice commands you can use with the camera shutter on your device. We have also provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid contender for your next upgrade
on July 23, 2026
Posted by: doublelv2
[This review was collected as part of a promotion.] This phone is a solid contender for your next upgrade. The battery life is seriously impressive, getting me through a full day and then some. Plus, the display is absolutely stunning, making everything look super crisp and vibrant. I also really appreciate the privacy display they've built in; it's a nice touch for peace of mind. Whether I'm streaming videos or just chatting with friends, the multimedia and communication experience is top-notch. Galaxy AI is also very handy when editing pictures or for website summaries.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 24, 2026
Hi there Doublelv2, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how much you are enjoying your new device, and that it has been so amazing for your streaming, communication, and finding information with Galaxy AI. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone EVER!!!
on July 23, 2026
Posted by: SDH1408
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is by far the best device I have ever used.
The resolution ins flawless and the refresh rate is astonishingly fast.
I had never used AI before but Galaxy AI is easy and fun to use in every day situations but most of all it is HELPFUL.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 24, 2026
Hey SDH1408, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that this has been the best device you've ever had, and that the appearance, and capabilities of Galaxy AI have been such standout features for your usage. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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