Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(15,714 Reviews)
Open Ratings Snapshot
Rating breakdown 15,714 reviews
5 Stars
13,736
4 Stars
1,573
3 Stars
244
2 Stars
65
1 Star
96
65%of customers recommend this product. 
(
100 out of 153
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4 out of 5
4
Good product
on July 26, 2026
Posted by: DoubleD
[This review was collected as part of a promotion.] We really like the new S26 phones and using smart switch was easy and straight forward. The new Galaxy AI integration into the product is going to take some getting used to but so far, its working as advertised.
The camera is out of this world great. Picture quality is so much better than my older galaxy phone. So many new features like slow motion and AI picture mods that we are learning.
Love the new phone thus far and look forward to learning all about and exploring all the new features.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 27, 2026
Hi DoubleD, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that your new device has been easy to setup and made a great inital impression with the added features. We have provided links to the complete manual and the Samsung Support Team to help you fully explore and customize your device, as well as answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra
on July 26, 2026
Posted by: Shepard
[This review was collected as part of a promotion.] My S26 Ultra is great. Excellent pics, gaming and streaming. The clearest screen and very reactive to touch. I've had an s series for several years and so far this one's been the best. I use it for everything.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 27, 2026
Hi Shepard, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear how great you are finding your device for capturing amazing photos and videos, and playing your favorite games. We would love to hear from you again in the future if any questions come up about your device, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic phone
on July 26, 2026
Posted by: Tra3773
[This review was collected as part of a promotion.] Loving my Galaxy s26 ultra. The screen is so clear. Camera is great. The Galaxy AI feature is amazing. So easy to use. So many features. I switched from the s23, which I loved. The s26 is leaps ahead.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 27, 2026
Hey Tra3773, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love your device, and that you are finding the camera so amazing especially with the addition of Galaxy AI. We have shared a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Galaxy S26 ultra: Worth the Upgrade?
on July 26, 2026
Posted by: Busy2day
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is Samsung's smartest flagship yet, but it's more of an evolution than a revolution. Galaxy AI has become genuinely useful, helping me summarize articles, polish emails, translate conversations, and organize my day. It's one of the few AI features I actually use.
The display is stunning for streaming Netflix, watching movies, live sports, and gaming. Everything looks vibrant, smooth, and immersive, while the powerful performance handles demanding games without breaking a sweat. I also rely on the phone for work—emails, meetings, documents, and multitasking—and it has become an essential productivity tool.
One underrated feature is the new Privacy Display. I often work in public, and knowing people can't easily see my emails, banking apps, or personal information gives me peace of mind. In an era where smartphones hold our entire lives, this feature feels more important than ever.
That said, the S26 Ultra isn't perfect. It's still large, heavy, and expensive, and if you're coming from an S25 Ultra, the improvements may not justify the upgrade. The cameras remain excellent, though Samsung still tends to oversharpen some photos.
Overall, the S26 Ultra has made a noticeable impact on my daily life by blending entertainment, productivity, AI, and security into one polished package. It's not a groundbreaking upgrade, but it's one of the best Android phones available.
Rating: 4.5/5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite is the privacy screen.
on July 26, 2026
Posted by: Cupcakes37
[This review was collected as part of a promotion.] Galaxy AI I use it sometimes. But it is also an great feature. I like that I can get mostly anything to come up when I search.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 27, 2026
Hey Cupcakes37, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how happy you are with your device and the ability to have privacy while out in public, as well as easily locate information with Galaxy AI. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Epic phone that just does every thing right.
on July 26, 2026
Posted by: KilluaPrime
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has completely transformed my daily routine. I use it constantly for work, streaming movies, and gaming, and the performance is seamless across everything I do. Galaxy AI makes multitasking and managing my workday effortless. The display is stunning, battery life easily gets me through full days, and the camera quality is outstanding. Highly recommend!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 27, 2026
Hey KilluaPrime, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear how happy you are with your device, and that you are finding this device to so wonderfully help you multi-task and accomplish you work tasks. Please, reach out to us again in the future if you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and excellent battery
on July 25, 2026
Posted by: eeeedan
[This review was collected as part of a promotion.] Upgraded from the Galaxy S22. Fantastic upgrade in every way. Better battery life, display, performance, cameras, even little things like the fingerprint sensor have all improved drastically. Galaxy AI has been great. I've loved using the call assist and photo assist on both phones, the object eraser is awesome.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 27, 2026
Hi there Eeeedan, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the upgrade to your new device, and that it has been so impactful for a range of daily tasks. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, fun, practical
on July 25, 2026
Posted by: Rural123
[This review was collected as part of a promotion.] I use my device mainly for shopping, exploring, connecting, reading and documenting not so much games.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 27, 2026
Hi Rural123, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how well your device has been working for your shopping, communcation, hobbies, and additional needs. We have provided a link to an article to the Samsung Support Team for your convenience. They can assist you with ensuring your device operates just as well for your gaming as all of your additional needs. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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