Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(15,714 Reviews)
Open Ratings Snapshot
Rating breakdown 15,714 reviews
5 Stars
13,736
4 Stars
1,573
3 Stars
244
2 Stars
65
1 Star
96
65%of customers recommend this product. 
(
100 out of 153
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5 out of 5
5
The hot new thing
on July 27, 2026
Posted by: Geekygnome72285
[This review was collected as part of a promotion.] I had the s25 ultra but it was very short lived when I destroyed it at work without insurance. I've finally paid that device off and bought the upgraded version in this s26 ultra. I'm excited to try the new galaxy Ai features as well as the translation and photo editing upgrades. I've always been a Samsung user but the note/ultras have always been my go to.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Geekygnome72285, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are having such a great inital impression of your new device, and excited by all of the enhancements you are discovering. We have provided links to the complete manual and the Samsung Support Team as an companion to your exploration and customization, as well as answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Garbage
on July 27, 2026
Posted by: Savage
from Pa
Camera is garbage takes the worst pictures ever. Forget charging it takes so long to charge. No matter how many charging cable I try even ones from Samsung it tells me check your charging connection and charges so slow. Terrible phone don't waste your money on this
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Savage, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how distressing it can be when your device does not meet your expectations in quality or functionality. We have provided links to resources to help you with the different settings and features for your camera for the best possible photos and videos. We have also provided links to an article to help you with the right charging adapters and cables for the fast charging speed, and to your complete manual to ensure the proper settings to use this feature on your device have been enabled. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional with day to day activities
on July 27, 2026
Posted by: Della592
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26 Ultra for a short time now, and it has quickly become one of the best smartphones I've owned. As someone who relies on my phone for both work and personal life, it handles everything effortlessly. The display is incredibly bright and sharp, making it perfect for streaming movies, browsing social media, and reading documents. The camera is outstanding, capturing stunning photos and videos with amazing detail, whether it's during the day or at night. One of my favorite features is Galaxy AI. It helps me stay organized by making everyday tasks quicker and more efficient, whether I'm drafting messages, summarizing information, or editing photos. As an Executive Assistant and a Business Administration student, I appreciate how easy it is to manage emails, documents, schedules, and schoolwork all from one device. The battery easily lasts through my busy days, and the performance is smooth no matter how many apps I'm using. Overall, the Samsung Galaxy S26 Ultra has made a noticeable difference in my daily routine by helping me work smarter, stay connected, capture life's special moments, and enjoy entertainment without compromise. It's a powerful device that truly fits my lifestyle.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 28, 2026
Hey Della592, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how pleased you are with your device, and that it has been so helpful for so many different tasks including your educational needs with the addition of Galaxy AI. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a nice device and I replaced my S23 ultra
on July 27, 2026
Posted by: Kurtis9105
[This review was collected as part of a promotion.] Awesome
Galaxy AI is awesome
Awesome
Awesome
Awesome
Awesome
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great except s pen storage
on July 27, 2026
Posted by: Hhnn
Great except that like everyone else, the S Pen came out by itself and got lost within the month. And because of the pen positioned right on a corner, it's hard to find a case that has sufficient protection on all 4 corners. Major design flaw, so I'd wait on the next model if you're not in a rush to buy.
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Hhnn, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage and capabilities of your device. We have provided a link to the Samsung Support Team to assist you with all protection options for your device, and provide any assistance with the S Pen of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The GOAT
on July 27, 2026
Posted by: Diaa
from Georgia
I’ve been using the Galaxy S26 Ultra, and honestly, it’s the best phone I’ve ever owned. The camera is amazing, the battery lasts a long time, and everything feels super fast and smooth. I also really like the design and the display. So far, I’m very happy with it and would definitely give it 5 stars.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 28, 2026
Hey Diaa, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding this device to be the best you've ever used, and that you are loving the camera, and the battery keeping up with your during the day. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
MY ULTRA 26
on July 27, 2026
Posted by: mrkuhl
[This review was collected as part of a promotion.] It feels great in hand; size and weight are just right. It is feature rich, with a superb display that makes content pop. The camera feels next level, delivering sharp, vibrant photos and reliable performance in low light. Overall this device balances design and functionality very well. I recommend highlighting the compact ergonomics, display quality, and advanced camera capabilities in messaging and demos. Happy to provide more detailed feedback or photos if helpful.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 28, 2026
Hey there Mrkuhl, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with the usage of your device, and that the camera has been such a standout feature during your usage. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceeded my expectations!
on July 27, 2026
Posted by: Kpdremin
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a month, and it completely anchors my hectic daily routine. As a parent managing a busy household, the massive screen and S Pen are lifesavers for tracking my children's school schedules, signing digital permission slips, and logging into parent portals on the fly.When the kids go to bed, it becomes my ultimate entertainment hub. Streaming movies is a dream; the display is incredibly crisp, and the privacy mode is perfect when I'm watching videos and don't want to bother anyone. For mobile gaming, the powerful Snapdragon 8 Elite chip handles intensive 3D titles effortlessly without overheating or dropping frames. Google AI features like Gemini and Circle to Search have completely changed how I get things done. I use Google AI to summarize dense school newsletters or draft quick emails to teachers when I’m short on time. Looking up confusing homework topics for my kids takes just seconds. I have found that it works great for group chats too! The 60W fast charging ensures that even after a day of heavy usage a quick 15-minute top-off gives me hours of power. It is an expensive investment, but as a multi-tasking parent who needs a phone that can seamlessly shift from a school productivity workstation to a high-end gaming console, it is worth every penny. I have no regrets with this purchase!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Kpdremin, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are loving your new device, and that it has such a large number of features that are helping you with so many different tasks with your family. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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