Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(15,713 Reviews)
Rating breakdown 15,713 reviews
5 Stars
13,736
4 Stars
1,573
3 Stars
243
2 Stars
65
1 Star
96
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
3
Privacy Screen Non-Existent
on August 3, 2026
Posted by: Pay4It
[This review was collected as part of a promotion.] I chose this device because of the privacy screen, but it doesn't work. Disappointing..
Value
3
Response from Samsung USBy R&R Team, August 3, 2026
Hi Pay4It, we appreciate you sharing your thoughts about your Sssamsung Galaxy S26 Ultra with us. We understand how frustrating it is when you are excited about the usage of specific features with your new device, and they are not meeting your expectations. We have provided a link to the complete manual to assist you with the different setting options for the Privacy Display. We have also shared a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The powerful machine
on August 3, 2026
Posted by: Vegeta
[This review was collected as part of a promotion.] I was initially skeptical about purchasing a Samsung Galaxy S26 ultra phone because i thought there wouldn't be much of an upgrade from the previous version. This phone has the best camera features and seamless interface. Inbuilt photos and video editor has improved greatly now i can edit my photos and post it online without having to install another app.
Value
5
Response from Samsung USBy R&R Team, August 3, 2026
Hi there Vegeta, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the enhanced features and capabilities of your device, and that it has felt so seamless during your usage. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The camera quality is beautiful
on August 2, 2026
Posted by: spiderman
[This review was collected as part of a promotion.] I love this device bc I was with a s21 ultra and the bump form that to this felt so amazing the battery life is soo good I can't get over it and the camera too it so beautiful I took so many pictures and I have it for almost a month now and I fell in love with it I took pictures of me and videos and pictures of the nature and nightamd the came out so beautiful and the circle to search its so good to know im looking forward for the new galaxy watch
Value
5
Response from Samsung USBy R&R Team, August 3, 2026
Hey Spiderman, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying the enhanced camera quality and capabilities on your upgraded device. We have provided a link to the complete manual for your device to help you maximize your experience and customize the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on August 2, 2026
Posted by: Jsierraco97
[This review was collected as part of a promotion.] Loving this phone so far. It has so many cool features. Not regretting this purchase at all.
Value
4
Response from Samsung USBy R&R Team, August 3, 2026
Hey Jsierraco97, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you have no regrets about upgrading to your new device. We have provided links to resources to help you explore your device, align the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Upgrade Ever!
on August 2, 2026
Posted by: Breezy
[This review was collected as part of a promotion.] Upgrading to the Samsung Galaxy S26 Ultra has been a total game-changer. I chose this phone for its top-tier performance, incredible Galaxy AI features, and outstanding camera capabilities, and it has exceeded my expectations in every way.
The display is incredibly bright and smooth, battery life easily lasts all day, and the build quality feels exceptionally durable. Whether I’m managing daily tasks, taking sharp photos, or relying on seamless multitasking, it handles everything effortlessly. It is easily the best flagship phone on the market. Highly recommended!
The display is incredibly bright and smooth, battery life easily lasts all day, and the build quality feels exceptionally durable. Whether I’m managing daily tasks, taking sharp photos, or relying on seamless multitasking, it handles everything effortlessly. It is easily the best flagship phone on the market. Highly recommended!
Value
5
Response from Samsung USBy R&R Team, August 3, 2026
Hey Breezy, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are loving your new device, and that you are finding Galaxy AI and the camera to so far exceed all expectations you had. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
New AI feature
on August 2, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] Using the AI feature for photos is so much fun.
I needed to upgrade my 12 yr old phone so I was amazed at the speed of this Ultra Technology.
I needed to upgrade my 12 yr old phone so I was amazed at the speed of this Ultra Technology.
Value
5
Response from Samsung USBy R&R Team, August 3, 2026
Hey there LoveSamsung, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. WE are thrilled tohear how happy you are with the upgrade to your new device, and that you are finding the addition of Galaxy AI has been such an enjoyable experience during your usage. We have provided a link to the full manual and the Samsung Support Team to help you explore and customize your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxu s26 Ultra
on August 2, 2026
Posted by: IamHkok
[This review was collected as part of a promotion.] S26 Ultra is a powerful phone with an excellent camera and the best performing phone i have had, but I have noticed some heating during regular use. I also experience an inconsistent brightness issue where the screen sometimes does not get as bright as it is supposed to, especially outdoors even when the adaptive brightness is off. This makes the display difficult to see even when the brightness is turned all the way up.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
All my needs in one phone
on August 2, 2026
Posted by: Galaxluver
[This review was collected as part of a promotion.] I love my Samsung ultra 26. Because I choose to use google pay, and I love the fact that I can add coupons.My trip tickets, my memberships, all to my phone.Everything all in one on my phone.
Value
5
Written by a customer while visiting Samsung US