Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,322 Reviews)
Rating breakdown 13,322 reviews
5 Stars
11,639
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Very Good product
on May 25, 2026
Posted by: Johndu
[This review was collected as part of a promotion.] It's fast working, has great pictures, great audio, altogether it's great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend!
on May 25, 2026
Posted by: Trewoods
[This review was collected as part of a promotion.] This phone early surpasses it's predecessor. The speed, battery capacity and ease of use places it at the top of a very short list of premium devices. The Galaxy AI makes life a ton easier and fun. Whether you are searching for an item from a picture or web page to purchase or cleaning up a photo, it makes it easy and fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on May 25, 2026
Posted by: JAKE57
[This review was collected as part of a promotion.] I love my new samsung galaxy s26 ultra. My last phone was a 21 ultra. The features I love about my new phone are the screen privacy feature. I know the whole galaxy ai thing was super hyped upon release and I feel like it drowned all the other underglorified hardware features. My speakers sound so good. The camera is amazing making me feel proud about my phone. I have galaxy ai enabled in every facet. The one feature that I noticed and love is recorded my scheduled upcoming doctor's appointment and put it in my calendar. Obviously Galaxy AI is limited.
To Samsung galaxy resources you utilize, which makes me want to utilize everything like the Email app. Because this Galaxy AI is so far impressing me and I'm excited to see it's full capacity
To Samsung galaxy resources you utilize, which makes me want to utilize everything like the Email app. Because this Galaxy AI is so far impressing me and I'm excited to see it's full capacity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I’ve Ever Owned
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has exceeded all my expectations. The display is absolutely stunning — bright, sharp, and incredibly smooth for videos, gaming, and everyday use. The performance is lightning fast, and multitasking feels effortless no matter how many apps I have open.
The camera system is one of the best features. Photos come out detailed and vibrant in both daylight and low light, and the zoom quality is seriously impressive. Battery life has also been excellent for me, easily lasting through a full day of heavy use.
I also love the premium design and how comfortable the phone feels despite its large screen. The S Pen is a great bonus for quick notes and productivity. Samsung really refined the software experience, and everything feels polished and responsive.
Overall, the Galaxy S26 Ultra feels like a true flagship in every way. If you want a powerful phone with an amazing screen, top-tier cameras, and premium features, this device is absolutely worth it.
The camera system is one of the best features. Photos come out detailed and vibrant in both daylight and low light, and the zoom quality is seriously impressive. Battery life has also been excellent for me, easily lasting through a full day of heavy use.
I also love the premium design and how comfortable the phone feels despite its large screen. The S Pen is a great bonus for quick notes and productivity. Samsung really refined the software experience, and everything feels polished and responsive.
Overall, the Galaxy S26 Ultra feels like a true flagship in every way. If you want a powerful phone with an amazing screen, top-tier cameras, and premium features, this device is absolutely worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on May 25, 2026
Posted by: Dmott1t
[This review was collected as part of a promotion.] Galaxy ai is extremely helpful. Makes day to day tasks much easier. Excellent for streaming or gaming. The battery lasts forever and everything seems to run seamlessly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Fail
on May 25, 2026
Posted by: BR S26 Ultra
from Adel, Iowa
Still does not work properly with Android auto. At this point I don't think it ever will. Even Bluetooth it disconnects a few times at first. Very disappointed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 26, 2026
Hello BR S26 Ultra, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important specific features and capabilities of your device are to you every day for safety and ease of use. We have provided links to a few resources to help you with the connection of your device to Bluetooth and your car. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with the connection of your device. We appreciate you being a Samsung customer. -Elizabeth
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best AI
on May 25, 2026
Posted by: Irishman00
[This review was collected as part of a promotion.] I use my phone for streaming and gaming on top of using it as a phone it has one of the best a.i. in galaxy ai. Helps you multitask and cut down time needed to accomplish whatever you are using the phone for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features love samsung product
on May 25, 2026
Posted by: Brybry
[This review was collected as part of a promotion.] I’ve been using the Galaxy S26 Ultra for a bit now, and honestly, I like it a lot. Samsung really nailed it with this one.
What Stands Out:
The Screen: It’s incredibly bright and sharp. Watching videos and gaming on this display looks absolutely unreal.
Performance: This thing is a powerhouse. It handles multitasking, heavy apps, and high-end gaming without a single stutter. It feels incredibly fast and smooth.
Battery Life: It easily gets me through a full day of heavy use with plenty of juice to spare.
The Cameras: The photo quality is wild. The zoom is crazy clear, and low-light shots come out looking fantastic without any effort.
What Stands Out:
The Screen: It’s incredibly bright and sharp. Watching videos and gaming on this display looks absolutely unreal.
Performance: This thing is a powerhouse. It handles multitasking, heavy apps, and high-end gaming without a single stutter. It feels incredibly fast and smooth.
Battery Life: It easily gets me through a full day of heavy use with plenty of juice to spare.
The Cameras: The photo quality is wild. The zoom is crazy clear, and low-light shots come out looking fantastic without any effort.
Value
5
Written by a customer while visiting Samsung US