Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,322 Reviews)
Rating breakdown 13,322 reviews
5 Stars
11,639
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
Privacy's next step
on May 25, 2026
Posted by: Frowyo
[This review was collected as part of a promotion.] I got my new Samsung S26 Ultra with Galactic AI built in and I've been loving the now bump feature as well as the privacy display.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not Great
on May 25, 2026
Posted by: Not2happy
[This review was collected as part of a promotion.] I have not had a great experience with the S26 ultra. The battery life is not great and the privacy screen feature doesn't work. The charging is a upgrade over the S25. The S26 is a modest upgrade over the s25. The build is not as sturdy as the 25 . The camera
Value
1
Response from Samsung USBy R&R Team, May 27, 2026
Hi there, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how frustrating it is when your device is not meeting your expectations. The intelligent battery of your device is designed to adjust to your consumption habits after a short period of usage. We have provided links to articles to help you maximize the battery life of your device if this is not your experience. We have also provided a link to an article to help you with the features of Galaxy AI available on your device. We have lastly, provided links to the complete manual and the Samsung Support Team to assist you with the settings and functionality of your Privacy Display. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely the BEST phone available
on May 25, 2026
Posted by: CaptKaaaveman
[This review was collected as part of a promotion.] I purchased my Galaxy S26 Ultra 16 gb 1 tb of storage. I was torn between waiting for the Fold 8 wide, but the 16gb and 1tb of power is actually quite impressive. I have no hesitation, lag nor problems at all. Zero. This S26 Ultra plays CoDM on maximum settings both visually and frame rate. When I've got a fast internet connection with wifi I can play as though it was a computer with a graphic card. From a phone. Absolutely insane! The camera is fast, beautiful and easy to use. The ai turns my phone into a friend who ALWAYS acts happy to chatter back at me. Like an real actual human. Then the ai let's set up too many things to type out. This IS the best phone available today from a pure use and power stance yet the phone feels and looks the part also. Yep call me a fan boy if you want this Samsung Galaxy S26 Ultra 16gb 1tb is easily the best money I've spent in a while. I intend on using this thing for 2-4 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone has Great Features
on May 25, 2026
Posted by: GiGix8
[This review was collected as part of a promotion.] I like that I can change the way my pen reacts when I remove it. I can start a note instantly. Also I set up a routine so that I can double tap my home screen to search my entire phone and web for something. I use AI almost every day to help me find answers and to locate products for me just from my specific likes and dislikes. I like that the camera can pan effortlessly. I'm also enjoying Gemini and bixby to handle day to day things i.e set a timer, enter an appointment, place a call, send a message. It was totally worth the upgrade!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best in the market
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It's a 1 stop phone from performance design looks upgrades all the cool features from AI to camera details
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is Elite Status
on May 25, 2026
Posted by: YoshDawg07
[This review was collected as part of a promotion.] The phone has by far the best camera ever. My child play alot of sports and i love the photos i capture with the S26 Ultra. Galaxy AI has the fastest responses and best result search vs Other AI.. Live the gaming visuals and streaming as well. Can't get enough of this phone, as im still learning all the perks the phone offers. After 12+ years of using iphones this is a better change and still adjusting to the new one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome built in privacy screen
on May 25, 2026
Posted by: Him4thewin
[This review was collected as part of a promotion.] Galaxy Gemini is a phenomenal tool
Photos are like no other on this device
Photos are like no other on this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone met my expectations
on May 25, 2026
Posted by: Dominicisco1
[This review was collected as part of a promotion.] This Samsung S26 Ultra is working amazing, it's did met my expectations. I highly recommend especially if you are in customization on your phone. All new upgrades and features that has been enhanced. I love the new AI call assist, and recording that can automatically answer your calls. The new control panel and notifications layout. Also the most anticipated feature the privacy screen mode. The software upgraded 8.5 brought many new features that I still learning how use it. I love this phone and spend a lot of time on my daily routine.
Value
5
Written by a customer while visiting Samsung US