Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,319 Reviews)
Rating breakdown 13,319 reviews
5 Stars
11,636
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Just getting started
on May 27, 2026
Posted by: Rich13
[This review was collected as part of a promotion.] Just transferred to S26 ultra 1 TB from my S21ultra 512, transfer went pretty smoothly, playing with some settings.
Been playing with it for about 2 days with pics and videos, now I need to try the editing. New to the S pen, never had one before, and to try out the Galaxy AI is gonna be fun.
Been using the Galaxy S series since my first S2, S5, S7, S10, S21 and now this S26Ultra. It is a bit heavier than the S21ultra. A flat screen i think will be better than the curved but will take a bit to get used to.
I made sure to put on a real good case (a magnetic case) and glass screen protector.
Been playing with it for about 2 days with pics and videos, now I need to try the editing. New to the S pen, never had one before, and to try out the Galaxy AI is gonna be fun.
Been using the Galaxy S series since my first S2, S5, S7, S10, S21 and now this S26Ultra. It is a bit heavier than the S21ultra. A flat screen i think will be better than the curved but will take a bit to get used to.
I made sure to put on a real good case (a magnetic case) and glass screen protector.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just getting started
on May 27, 2026
Posted by: Rich13
[This review was collected as part of a promotion.] Just transferred to S26 ultra 1 TB from my S21ultra 512, transfer went pretty smoothly, playing with some settings.
Been playing with it for about 2 days with pics and videos, now I need to try the editing. New to the S pen, never had one before, and to try out the Galaxy AI is gonna be fun.
Been using the Galaxy S series since my first S2, S5, S7, S10, S21 and now this S26Ultra. It is a bit heavier than the S21ultra. A flat screen i think will be better than the curved but will take a bit to get used to.
I made sure to put on a real good case (a magnetic case) and glass screen protector.
Been playing with it for about 2 days with pics and videos, now I need to try the editing. New to the S pen, never had one before, and to try out the Galaxy AI is gonna be fun.
Been using the Galaxy S series since my first S2, S5, S7, S10, S21 and now this S26Ultra. It is a bit heavier than the S21ultra. A flat screen i think will be better than the curved but will take a bit to get used to.
I made sure to put on a real good case (a magnetic case) and glass screen protector.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just getting started
on May 27, 2026
Posted by: Rich13
[This review was collected as part of a promotion.] Just transferred to S26 ultra 1 TB from my S21ultra 512, transfer went pretty smoothly, playing with some settings.
Been playing with it for about 2 days with pics and videos, now I need to try the editing. New to the S pen, never had one before, and to try out the Galaxy AI is gonna be fun.
Been using the Galaxy S series since my first S2, S5, S7, S10, S21 and now this S26Ultra. It is a bit heavier than the S21ultra. A flat screen i think will be better than the curved but will take a bit to get used to.
I made sure to put on a real good case (a magnetic case) and glass screen protector.
Been playing with it for about 2 days with pics and videos, now I need to try the editing. New to the S pen, never had one before, and to try out the Galaxy AI is gonna be fun.
Been using the Galaxy S series since my first S2, S5, S7, S10, S21 and now this S26Ultra. It is a bit heavier than the S21ultra. A flat screen i think will be better than the curved but will take a bit to get used to.
I made sure to put on a real good case (a magnetic case) and glass screen protector.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It feels just like the last Note and I love it
on May 27, 2026
Posted by: Smurfinaround
[This review was collected as part of a promotion.] Galaxy AI has helped with summarizing things I look up on the internet. It keeps me from having to open individual links which is a plus. The phone overall is fantastic! The camera quality is the best out of all the Samsung phones I've ever own which goes all the way back to the Note 3.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and camera ! I love it
on May 27, 2026
Posted by: Missy2samsung
[This review was collected as part of a promotion.] I love my new Samsung s26 ultra.
The camera is great and it works great
The camera is great and it works great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone looks like it has new features plus it
on May 27, 2026
Posted by: Hanahmarie
[This review was collected as part of a promotion.] Galaxy AI is cool This phone looks like it has new features plus it I'm digging the camera quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Decent
on May 27, 2026
Posted by: David
Phone has been working great until now, this last update has made it miserable cant load videos, camera, photos, Home background goes black, takes a pause between opening apps please fix.
Response from Samsung USBy R&R Team, May 28, 2026
Hi David, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you adjust the refresh rate for higher for faster speeds. We have also provided a link to the Samsung Support Team to assist you with the other instances of software operation you mention experiencing. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera ever and best features
on May 27, 2026
Posted by: Carlos
[This review was collected as part of a promotion.] Streaming gaming taking pictures are amazing. I'll guarantee this phone to anybody out there.
Value
5
Written by a customer while visiting Samsung US