Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,283 Reviews)
Rating breakdown 13,283 reviews
5 Stars
11,606
4 Stars
1,338
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
91 out of
139)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
The Bold S26 Ultra
on June 18, 2026
Posted by: KingPagan
[This review was collected as part of a promotion.] Galaxy AI defined for the future. AI makes this phone more futuristic than any of its predecessors by bringing you real life answers at just your finger tips. My galaxy adventure began with a phone high enough for me to see to play my game on the go and has turned into my life go to for work school personal and play. The graphics and speed of this device alone are enough handle anything you throw at it. From accessing my Google Drive to managing email even video conferences. The cons the privacy screen was a great addition but still needs work. It makes the screen so dim in daylight outside use it is almost impossible to use for me with vision issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Evolution Over Revolution: SGS26Ultra
on June 21, 2026
Posted by: Samuel
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra proves that meaningful innovation doesn't always require a complete redesign. Rather than introducing major changes, Samsung has refined an already excellent flagship, making it more polished, capable, and intelligent.
One of the standout features is Galaxy AI. It provides practical tools that help improve productivity, simplify everyday tasks, and keep me organized throughout the day. The AI experience feels naturally integrated and genuinely useful.
I use my phone daily for streaming, gaming, watching movies, following sports, and managing work, and the Galaxy S26 Ultra handles it all effortlessly. The display is stunning, performance is consistently smooth, and battery life easily keeps up with my routine. I also appreciate having the built-in S Pen, which is perfect for taking quick notes, signing documents, and adding extra precision when I need it.
What stands out most is how the latest features make everyday use more convenient and efficient. The Galaxy S26 Ultra may be an evolution rather than a revolution, but its thoughtful improvements make it an easy recommendation for anyone looking for a premium smartphone that excels at both productivity and entertainment.
One of the standout features is Galaxy AI. It provides practical tools that help improve productivity, simplify everyday tasks, and keep me organized throughout the day. The AI experience feels naturally integrated and genuinely useful.
I use my phone daily for streaming, gaming, watching movies, following sports, and managing work, and the Galaxy S26 Ultra handles it all effortlessly. The display is stunning, performance is consistently smooth, and battery life easily keeps up with my routine. I also appreciate having the built-in S Pen, which is perfect for taking quick notes, signing documents, and adding extra precision when I need it.
What stands out most is how the latest features make everyday use more convenient and efficient. The Galaxy S26 Ultra may be an evolution rather than a revolution, but its thoughtful improvements make it an easy recommendation for anyone looking for a premium smartphone that excels at both productivity and entertainment.
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hi there Samuel, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to know that you are having such an amazing experience with your device, that Galaxy AI has been such a standout, and that this device has been so reliable during your usage. We have shared a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The S26 ultra has been a blast so far!
on June 24, 2026
Posted by: Tacolovessamsung
[This review was collected as part of a promotion.] The day I picked up my S26 ultra was the day I knew I would be getting an upgrade. From all the new features like the privacy screen to galaxy AI I have not once been disappointed with the quality of this device and it's many advantages! Being able to have a longer battery life than my last phone is so much of a game changer as well!
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Tacolovessamsung, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are loving your upgrade to your new device, and that Galaxy AI and the Privacy Display have been such a great addition to your experience. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Bugless phone
on July 2, 2026
Posted by: Tree88
[This review was collected as part of a promotion.] Ever since I've bought the Samsung S26 Ultra phone it has been just perfect. No issues or Bugs to deal with at all. My past experience with new phones there have been a few issues to deal with, in the first 6 months or less, when getting it. I have highly recommended it to family & friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Waterproof!!!
on July 3, 2026
Posted by: Tessa
from Burlington Ky
I looked all over the house for my phone and found it an hour later at the bottom of my swimming pool. I gave a blow to the charging port and it was good as new. I have never had a phone that this happened with so I had to leave a review!!!
I would recommend this to a friend!
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on July 7, 2026
Posted by: EccentricalliUnique
[This review was collected as part of a promotion.] I used to have a samsung galaxy prior to, and decided to go back. I don't know why I ever left samsung! I love how many options you have to personalize your phone to how you see fit and just the endless possibilities! What I also thought that put the icing on the cake was the privacy screen mode option that you can select instead of having to buy another privacy screen protector. I think samsung phones will be my forever phone.
Value
5
Response from Samsung USBy R&R Team, July 8, 2026
Hi EccentricalliUnique, we appreciate you sharing your thoughts about your Samsung Galaxy S26 UItra with us. We are thrilled to hear that you are finding your new device to be easy to use and customize to your usage, that the new Privacy Display has been such an amazing addition, and that you are loving the usage of your new device every day. We have provided a link to the Samsung Support Team to assist you if you have any questions during your usage of your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S26 Ultra is reccomended!
on July 9, 2026
Posted by: skpr67
[This review was collected as part of a promotion.] I came from using a Samsung S22 and thought I wouldn't like the Galaxy AI functions but to my surprise I find my self using the function more often then usual. The battery life of this phone far surpasses the S22 straight out of the box. The cameras zoom works without the graininess. Thank goodness Samsung keeps things pretty normal when upgrading. It makes this easy to maneuver. Love the new phone.
Value
5
Response from Samsung USBy R&R Team, July 9, 2026
Hey there Skpr67, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so thrilled to hear that you are finding your device easy to use and surprising in the ways Galaxy AI has been such a great addition to your life. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Features
on July 10, 2026
Posted by: Marty123
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has been a device that I enjoy using for all things. From DeX to the new privacy screen, Samsung has once again upgraded their flagship phone model to work more efficiently with a better battery and Snapdragon chip. Its Galaxy AI feautures beat any other competitor on the market hands down. It is able to accurately and with great detail generate images and alter them if you wanted to remove people or objects for example. The camera stabilization feature is incredible for those that stream or love to blog, dont get me started on the camera quality. All in all I've really loved to explore the various ways my Galaxy can help out my daily life.
Value
5
Response from Samsung USBy R&R Team, July 10, 2026
Hello Marty123, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving all of the amazing capabilities and features available on your device. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US