Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,318 Reviews)
Rating breakdown 13,318 reviews
5 Stars
11,635
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Yep, this is the one.
on May 31, 2026
Posted by: Jus10R
[This review was collected as part of a promotion.] I love this phone. I upgraded from an S21 Ultra, so it took some getting used to. There are numerous features to explore on this phone. You can essentially customize the settings so the UX and UI feel custom-made for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome I love it
on May 31, 2026
Posted by: Markel0531
[This review was collected as part of a promotion.] I love it im satisfied still learning how to use all features but I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missing my Older product
on May 31, 2026
Posted by: Samaung
[This review was collected as part of a promotion.] I regret not retaining the Samsung S24 Ultra, it speaks for itself without needing a review.
Value
3
Response from Samsung USBy R&R Team, June 1, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with a bit of a learning curve and cause frustration as you adjust to the changes fom your previous device. Without knowing the details of your frustrations, we have provided links to the complete manual and the Samsung Support Team to assist you in aligning the settings to your preferences, and offer assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I like this new device, it was a jump from the s23
on May 31, 2026
Posted by: Annn6739
[This review was collected as part of a promotion.] I have been with this device for a few days and I love, so far everything is fine, very good features with AI.
I like your camera and the screen is also excellent including that new feature for privacy.
I like your camera and the screen is also excellent including that new feature for privacy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Brand new to me so I don't know alot to say yet.
on May 31, 2026
Posted by: Zernok
[This review was collected as part of a promotion.] Seems great so far I just got it. Samsung ai seems OK, it's operating well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute powerhouse with incredible AI features!
on May 31, 2026
Posted by: Bickisdigger
[This review was collected as part of a promotion.] I just upgraded to the Galaxy S26 Ultra, and it is easily the best phone I’ve ever owned. The performance is blazing fast, the camera quality is unmatched, and the build feels incredibly premium. What really sets it apart for me is Galaxy AI—the photo editing tools and smart search features make everyday tasks so much faster and easier. If you’re on the fence, (like was for 2 whole days) bite the bullet and just get it. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Yes I will love to have it..
on May 31, 2026
Posted by: CheeChee
[This review was collected as part of a promotion.] I will use it for work..and school... and for online
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on May 31, 2026
Posted by: Zuno65
[This review was collected as part of a promotion.] Galaxy A.I.is the best system i've ever used highly recomend givind this OS a try
Value
5
Written by a customer while visiting Samsung US