Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,283 Reviews)
Rating breakdown 13,283 reviews
5 Stars
11,606
4 Stars
1,338
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
91 out of
139)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Better than I anticipated
on April 24, 2026
Posted by: Cr0w120
[This review was collected as part of a promotion.] I rely heavily on my phone for work so I am on it constantly, Bluetooth all that, usually drains my batteries pretty fast and usually had to plug in my phone frequently as a result. But the s26 ultra has had fantastic battery life. I usually just have to plug it in for 20 minutes at some point and it will last me the entire day with being on it constantly. The privacy screen has helped me feel more secure looking up things in more public settings and the AI has been a great help for quick spec look ups. Overall really love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 8, 2026
Posted by: Lexbub
[This review was collected as part of a promotion.] S26 ultra is great. Display is really vivid. East to use and set up. I like all the Galaxy AI integration. Phone is also super fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new Galaxy S26 Ultra
on June 12, 2026
Posted by: Shagojr
[This review was collected as part of a promotion.] The Galaxy AI is easy to work with, the apps load faster than before and the camera captures every detail. However, the battery life lasts through my whole day. It's my dream phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My sidekick
on June 19, 2026
Posted by: Claire
[This review was collected as part of a promotion.] I rely on my device for so many small things. However, a few things really stand out to me. You see, a few yrs ago I went through chemo. Now, I have permanent brain fog. It's impossible for me to keep up with all the small things. Good news is, I don't have to. This phone does it for me. I love the calendar, the alarms, and the notes tools. They are all so simple to use. These tools may not mean much to anyone else, but they are my sanity savers.
I also play a lot of games. The graphics on this device is so clear and vibrant.
Now, my favorite thing is this freaking awesome camera!! The camera is the best I've ever seen on a phone. It's not even comparable to other devices I've had. It's incredible!
Lastly, I love this little pen I'm using to write this review.
I also play a lot of games. The graphics on this device is so clear and vibrant.
Now, my favorite thing is this freaking awesome camera!! The camera is the best I've ever seen on a phone. It's not even comparable to other devices I've had. It's incredible!
Lastly, I love this little pen I'm using to write this review.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
It came delivered with a dead pixel when I opened
on March 9, 2026
Posted by: Noodle
[This review was collected as part of a promotion.] Was really looking forward to trying out the new features, but have to get it replaced first... the privacy display still looked cool before I put it back in the box. Will say the customer service has been good, but this is on the s26u specifically. Never had a phone come with a defect, ever.
Value
1
Response from Samsung USBy R&R Team, March 10, 2026
Hi Noodle, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it is when you have a brand new device that is not meeting your expectations. We have provided links to the Samsung Support Team and your warranty information if you are still needing to resolve this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5
Super smooth operation
on March 12, 2026
Posted by: MommaT
[This review was collected as part of a promotion.] I only use Samsung phones. I upgraded from a S22+ to the Ultra. The little difference in size is amazing. The operation on the phone is amazing.
Im just learning all it can so. I've downloaded the try galaxy to learn more
Im just learning all it can so. I've downloaded the try galaxy to learn more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and ups the game from s25 Ultra
on March 13, 2026
Posted by: Shepelectronics
[This review was collected as part of a promotion.] I had a galaxy s25 Ultra and although on paper, the s26 Ultra doesn't seem like a huge difference but it really is. The 60 watt cord charging and 25 watt wireless charging really helps even though the battery is the same size as the s25. It does make a difference. Also the chip makes the battery run more efficient. The Galaxy AI on this phone is pretty amazing. The things that you can do straight from your gallery is awesome. Transforming any picture into anything that you want pretty much. Also the creative Studio where you can make greeting cards or invitations is a nice touch as well. The privacy screen is awesome and does a pretty good job. Also the audio eraser AI is great and now you can use it with third party apps and it works pretty well. I can tell from the s25 ultra that the s26 ultra definitely moves faster and the screen is amazingly clear and bright and colorful. The Galaxy AI on this phone is definitely a step up it seems. Also the camera even though on paper is the same as the s25, I can tell that it is better. The photos it takes look amazingly clear and color perfection. Definitely if you're upgrading from an s23 or s24 I would recommend getting the s26 Ultra but I would get the ultra rather than the Plus or the regular model. The ultra is where the s26 line shines.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Fitures
on April 8, 2026
Posted by: Jackie
[This review was collected as part of a promotion.] Loves the news add one, The privacy display, the Galaxy AI it make my life easier.
Value
5
Written by a customer while visiting Samsung US