Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,313 Reviews)
Rating breakdown 13,313 reviews
5 Stars
11,631
4 Stars
1,342
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Great cameras
on June 29, 2026
Posted by: OldWoodworker
[This review was collected as part of a promotion.] Have been an avid photographer for over 50 years. Our photo club now regularly discusses, and reviews images captured with cell phones. Am really pleased with image quality even at it's lowest resolution of 12 mp. Regularily document steps in my woodworking. Going to do more comparisons against my 45 mp Nikon D850 with top quality Nikon lenses. However, when viewing on a standard 21" computer screen I'm impressed. Haven't exercised the Gallaxy AI processing of images yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy display screen
on June 29, 2026
Posted by: Knick4life
[This review was collected as part of a promotion.] The privacy display screen is a very cool feature it works great and something that i noticed that my screen protector has a privacy screen already and if i activate the samsung privacy screen its even better theres no way people can see your activity on your phone works great and it was ingenious just my personal experience if you want the ultimate privacy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for multitasking
on June 29, 2026
Posted by: Reiven
[This review was collected as part of a promotion.] This phone can handle so much! I am able to use features for my personal life and for work. Ai has been one of the best features that help me everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate phone
on June 29, 2026
Posted by: Quiink03
[This review was collected as part of a promotion.] Galaxy IA help a lot fixing picture or adding cool stuff
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The galaxy s26 Ultra has great features.
on June 30, 2026
Posted by: Benefited
[This review was collected as part of a promotion.] Fast charging feature.
AI capabilities
Great camera
AI capabilities
Great camera
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy S26 Ultra: My Experience
on June 30, 2026
Posted by: besarhoxha
[This review was collected as part of a promotion.] The phone is good overall. I upgraded from the Galaxy Note20 Ultra 5G to the Galaxy S26 Ultra. To be honest, I've run into a few issues that I never had with the Note20. For example, the phone sometimes freezes, and I have to restart it.
Another thing I don't like is that when I close an app, it doesn't actually close—it just disappears from the screen. When I open it again, it's still exactly where I left it. I think this is one of the reasons the new phone feels slower over time.
Also, the fact that there's no microSD card slot is something I really dislike. I'm always worried that if the phone ever gets damaged or stops working, I could lose everything stored on it.
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hi there Besarhoxha, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra. We know upgrading to a new device can come with a bit of a learning curve, and cause frustration as you work to discover and align the device to your usage. We have provided a link to an article to help you troubleshoot the freezing you mention experiencing. If you believe your device is slowing down because of apps being open in the background you can manually close the apps, and we have provided a link to an article to help you adjust the refresh rate for higher speeds. We have lastly, provided links to the full manual and the Samsung Support Team to assist you with the exploration of your device, and answer any questions you may have about data backups and storage expansion. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's the best phone I've had by far.
on June 30, 2026
Posted by: Lopz24
[This review was collected as part of a promotion.] What impacted me the most was its galaxy AI IS AWESOME, where Samsung went to develop this technology and implement it in its devices, the camera is impressive and the colors of the screen look vibrant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on June 30, 2026
Posted by: Barliving67
[This review was collected as part of a promotion.] I just purchased the newest Samsung phone, the 26 Ultra. So far I love this phone. I bought the phone with the 1tb of storage so I don't have to worry about running out of space. It also has more memory than the previous phones. And of course a better camera than all previous models. I'm looking forward to learning more about AI so I can utilize my phone to its capacity.
I'm extremely pleased with this purchase!
I'm extremely pleased with this purchase!
Value
5
Written by a customer while visiting Samsung US