Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(15,695 Reviews)
Rating breakdown 15,695 reviews
5 Stars
13,721
4 Stars
1,572
3 Stars
241
2 Stars
64
1 Star
97
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
3
Privacy screen, great phone design but bad UI
on March 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI in Samsung's Phone app is basically what other Android phones need to start using already. It's useful and a very welcome change to the norm that Android users are stuck with for most other brands.
The battery on the S26 should have been increased for this year but it's still stuck at 5000 mAh which is not acceptable for the price. The phone is needlessly thin sacrificing battery capacity and anything else you could have received if Samsung had just made the phone a few millimeters thicker. No we do not need it thinner their phone that we already have right now in the S26 series.
I do love the fact that we finally have flat sides instead of rounded sides on older Samsung phones. No Bluetooth on the s pen is just dumb. The privacy screen is an absolute must feature any flagship phone. I hope Samsung continues to improve the privacy screen feature in future models so that the viewing angles are much more restrictive when the privacy screen feature is enabled.
Another aspect where the S26 series falls short is the fact that one UI 8.5 is obnoxiously annoying and not designed by someone who actually uses the phone multiple times a day. For example the notification rows are always combined per app which means you always have to expand notifications if you have multiple notifications from the same app. There is no way to change this in the UI unfortunately. This is not how a UI should be designed if you actually want someone to like using your UI.
Value
3
Response from Samsung USBy R&R Team, March 11, 2026
Hi there ZhenocElenra, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can take time to adjust to the changes that have been made to the software and features of your device. We have provided links to articles to help you maximize the battery life of your device, and integrate the redesigned S Pen features in to your usage. We have also provided links to the complete manual and the Samsung Support Team to help you customize your device, and answer any questions you may have about the new features. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade
on March 10, 2026
Posted by: Nupes98
[This review was collected as part of a promotion.] The phone offers some nice upgrade from S24 ultra. Noticeable faster and Galaxy AI adds new flexibility.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new privacy screen and how responsive .
on March 10, 2026
Posted by: E5PIN0Z4
[This review was collected as part of a promotion.] I really like all the new AI features specially the photo editing tools. I love how they integrated Google AI with Samsung AI. Overall I'm very happy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the privacy screen
on March 10, 2026
Posted by: Pokecota
[This review was collected as part of a promotion.] I love the Galaxy aiWe are delighted to hear about your positive experience. It's wonderful that you found the information to be so engaging. We strive to provide content that resonates with our audience. Your feedback is greatly appreciated. We hope you continue to enjoy exploring these topics with us.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool New Display!
on March 10, 2026
Posted by: Kevlogs
[This review was collected as part of a promotion.] The new Samsung Galaxy S26 Ultra has THE COOLEST screen ever! That privacy display is what made me switch from other competitors! So tired of people peeking at my screen. All the Galaxy AI features are super cool, editing photos on my new S26 is probably one of my favorite things to do; and it helps that IT HAS A PEN FOR THIS!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the upgrade to Device and UI
on March 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Big fan of the device upgrades to the camera, the privacy screen feature, the feel of it in my hand compared to the previous versions of the Ultra.
And I love the many upgrades to the One UI, including the prominent countdown for upcoming alarms (brilliant!), etc.
Seamless with my fantastic Galaxy Watch Ultra!
I am very thrilled and excited about the Galaxy AI features and looking forward to taking full advantage of the many new and evolving features that brings!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone is great way slimmer than the 25
on March 10, 2026
Posted by: Love2CapMoon
[This review was collected as part of a promotion.] This device offers impressive artificial intelligence capabilities for enhanced performance. It provides excellent assistance with spelling, ensuring your written communication is always accurate. The camera system is outstanding, particularly for capturing detailed and beautiful images. Photographing celestial bodies, such as the moon, yields truly remarkable results. You will find its use for photography to be a delightful experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A huge upgrade from S21 Ultra
on March 10, 2026
Posted by: Psychman
[This review was collected as part of a promotion.] I loved my previous Galaxy S21 Ultra so much, I used it until the end of support which has me looking for a big swap up in power and features in the S26 Ultra. Primarily looking for the extended support cycle of 7 years because I hate giving you something that works just fine. I love the new camera, they are so powerful and the long distance zoom is amazing. I use my phone for lots of things including photography, listening to music, watching videos, and seeking advice for new projects and recommendations using Galaxy AI. I find the Gemini interface to be natural and conversational. I also love the bright screen and the privacy filter that activates automatically when entering passwords or receiving notifications. It really is a nice looking phone with the brushes aluminum exterior far superior to the plastic bodies is previous generations.
Value
5
Written by a customer while visiting Samsung US