Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,313 Reviews)
Rating breakdown 13,313 reviews
5 Stars
11,631
4 Stars
1,342
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
It's alot lighter.
on June 22, 2026
Posted by: Skitz66
[This review was collected as part of a promotion.] So the Galaxy AI is awesome you can use it for a ton of different things. I don't like how cheap the stylus is now and I wish the band would have been left titanium, it's easier to ding and scuff now. Overall I love it and Samsung is the best!
Value
5
Response from Samsung USBy R&R Team, June 23, 2026
Hey Skitz66, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are finding such a plethora of uses for the enhanced capabilities of Galaxy AI, and that you overall so happy with your device. We do recommend protective cases on all devices to help ensure protection from accidental bumps and drops that occur during usage. We have provided a link to the Samsung Support Team to assist you with options, or if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Really enjoying this phone.
on June 23, 2026
Posted by: Trainee
[This review was collected as part of a promotion.] I can access web sites and information easily using voice commands. The stylus easily allows me to take notes and recall information.
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hi there Trainee, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are enjoying the usage of your device, and finding it easy to find information and take quick notes. We have provided links to resources to help you fully explore the capabilities of Galaxy AI, best align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
I really love the new Privacy display.
on June 24, 2026
Posted by: mohhhh
[This review was collected as part of a promotion.] The new Privacy Display on the Galaxy S26 Ultra is honestly one of the features I didn’t know I needed until I used it. 🔥
In public places like flights, cafés, or offices, I love how the screen feels more personal. People sitting next to me can’t easily see what I’m doing, while I still get the premium brightness and clarity that Samsung’s Ultra displays are known for.
It’s a small but meaningful upgrade — not just about having the biggest or brightest screen, but about giving users more control over their privacy. Samsung finally focused on a real everyday problem, and this feels like a feature that makes a flagship phone smarter.
The S26 Ultra’s Privacy Display is one of those improvements that you appreciate more every day.
In public places like flights, cafés, or offices, I love how the screen feels more personal. People sitting next to me can’t easily see what I’m doing, while I still get the premium brightness and clarity that Samsung’s Ultra displays are known for.
It’s a small but meaningful upgrade — not just about having the biggest or brightest screen, but about giving users more control over their privacy. Samsung finally focused on a real everyday problem, and this feels like a feature that makes a flagship phone smarter.
The S26 Ultra’s Privacy Display is one of those improvements that you appreciate more every day.
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hi Mohhhh, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are loving the addition of the Privacy Display to your device, and that it feels like a great device to use anywhere you go during the day. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 25, 2026
Posted by: CreateShop
[This review was collected as part of a promotion.] I use my s26+ ultra for work. I use the chat gpt for my business by creating pictures for tshirt designs.
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hi there CreateShop, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that this device is well aligns to your business needs, and makes so many tasks easier for you every day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra
on June 26, 2026
Posted by: Da1Galaxian
[This review was collected as part of a promotion.] Had this phone for 4 days, and this is most fun I've ever had learning a new phone. Has a solid feel, love the screen size, and looking forward to playing with Galaxy AI!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and very durable.
on June 27, 2026
Posted by: Tiffany
[This review was collected as part of a promotion.] AI HAS A LOT OF SUGGESTIONS THAT ARE VERY HELPFUL WHEN IN SEARCHING FOR THINGS.
THE DESIRED ON THIS PHONE IS AMAZING. I WATCH 2 SCREENS AT ONCE SOMETIMES. I CAN PLAY MY GAMES AND WATCH A MOVIE ALL AT THE SAME TIME.
I LOVE THE CAMERAS ON THIS PHONE THE PICTURES ARE CLEARER AND THE VIDEO PLAY BACK ARE AMAZING. THE PHOTO FEATURES ARE GREAT CHANGING THE TONE, THE BACKGROUND, GETTING RID OF WATER SPOT (IF YOU HAVE THEM) I DON'T SEE THEM ON MY PHONE.
I LOVE THIS PHONE IS AMAZING
THE DESIRED ON THIS PHONE IS AMAZING. I WATCH 2 SCREENS AT ONCE SOMETIMES. I CAN PLAY MY GAMES AND WATCH A MOVIE ALL AT THE SAME TIME.
I LOVE THE CAMERAS ON THIS PHONE THE PICTURES ARE CLEARER AND THE VIDEO PLAY BACK ARE AMAZING. THE PHOTO FEATURES ARE GREAT CHANGING THE TONE, THE BACKGROUND, GETTING RID OF WATER SPOT (IF YOU HAVE THEM) I DON'T SEE THEM ON MY PHONE.
I LOVE THIS PHONE IS AMAZING
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad to be back!
on June 27, 2026
Posted by: bluewave67
[This review was collected as part of a promotion.] I love my new Samsung S26 Ultra! I had been with a non-android phone for the past 4 years and I am glad to be back, from the sylus to the Galaxy AI, it is just a superior phone. I love the ability to customize all aspects and that I am not limited to company-specific choices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone is a Great Purchase!
on June 28, 2026
Posted by: Brayan
[This review was collected as part of a promotion.] I'm Very happy with this Purchase! Has great Features as Galaxy AI, videos quality, gaming speed, pictures and video recordings! I really recommend this new galaxy 26 ultra phone! As well with it's great pen work! Don't hesitate in buying this new upgraded Phone, I recommend it!
Value
5
Response from Samsung USBy R&R Team, June 29, 2026
Hey there Brayan, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how much you are enjoying your device, that Galaxy AI has been so helpful, and that your gaming feels so immersive. We would love to hear from you again in the future if you have questions during your usage, or you want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US