Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(15,702 Reviews)
Rating breakdown 15,702 reviews
5 Stars
13,728
4 Stars
1,572
3 Stars
242
2 Stars
64
1 Star
96
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Galaxy AI. The best AI phone
on March 11, 2026
Posted by: QuameLawrence
[This review was collected as part of a promotion.] The ease of use of this device and the Galaxy AI is exceptional. The best on the Market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Awesome everything EXCEPT the display
on March 11, 2026
Posted by: Bpnd
The phone feels great, camera is great, battery is great.
But the display is so fuzzy to me that I can't use it. Even with privacy display off, the screen strains my eyes when reading text. I wanted to like this phone a lot but I unfortunately will have to return it.
If you are thinking of buying this phone, definitely check it out in store before you do. I did not, and I probably should have.
I had a s23u and a fold 7, and my partner had a s25u, and I had no problem with those phones screens. So there's definitely something introduced with the s26u that strains my eyes.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
2
Response from Samsung USBy R&R Team, March 12, 2026
Hi Bpnd, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the ability to comfortably use your new device for prolonged periods of time is to you every day. We have provided a link to the complete manual to assist you with different display options that may better align to your preferences. We have also shared a link to the Samsung Support Team to assist you if this experience continues or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Smooth and Fast
on March 11, 2026
Posted by: Luv4phonez
[This review was collected as part of a promotion.] Been using my 26 ultra for a couple of days. Phone runs fast and very smooth when scrolling thru the apps. The AI and interpretation with the Galaxy Buds 4 pro is amazing. The size and feel of the phone is fantastic. Still trying to get used to the built in privacy screen. I had higher hopes for it and as for now I am still a fan of a screen protector that has the privacy feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature with the privacy screen
on March 11, 2026
Posted by: Jecchu
[This review was collected as part of a promotion.] Galaxy Ai, makes my life so much easier and it's supper convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I upgraded!
on March 11, 2026
Posted by: imnotcuteanymore
[This review was collected as part of a promotion.] I haven't upgraded my phone in 4 to 5 years and honestly I'm glad I changed it to the 26 ultra! The features on the phone is really cool especially the privacy mode and the phone feels a bit lighter as well, which I didn't except. The new UI makes the phone even cooler! So if you're like me having a old phone I think you won't regret it at all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line
on March 11, 2026
Posted by: RaeLee
[This review was collected as part of a promotion.] I have been a Galaxy user and fan since the Galaxy 4 and I upgrade every year or two and they just keep getting better and better although each new release is so amazing it seems like they can't get better but they do. The clarity and sharpness of the screen is amazing, the phone is super fast and so customizable. The new privacy screen is such a great feature. Some of the new features like the now nudge has been fun and useful and the AI features are coming in so many different areas that it's fun to learn and it's teaching me so many new things even sometimes when I wasn't trying. The AI recognizing what I'm looking at on my screen and in conversations that I'm having then suggesting places to go or appointments and such is amazing. The camera quality is exceptional and the new super steady feature it's a total game changer. Taking pictures at night has never been so clear also. The new rounded corners are so much more comfortable to hold, the size and weight are great Samsung outdid themselves once again and the Galaxy s26 Ultra is absolutely amazing as my phone, my appointment book, my computer, my book reader, my note taker, my bill organizer/payer and my fun game player. I don't use any computer or laptop any longer because it's all wrapped up in this top of the line phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far great phone
on March 11, 2026
Posted by: FredKz
[This review was collected as part of a promotion.] This is a great phone. Love the privacy screen feature. Not happy that no all settings were transferred from my S25 Ultra but that it's not related to this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This thing is great
on March 11, 2026
Posted by: Deeisme
[This review was collected as part of a promotion.] I love this phone, it's really fast, the camera is amazing. Samsung Galaxy ultra series just blows my mind. I love that the switch over is so smooth. The little pen is cool, I really like the purple phone. Galaxy AI is an amazing system. I just got this and tested everything that I find important. The battery life seems great. I also love the built in privacy screen, having young kids, makes it a life saver, I'm also huge in privacy in public. So this phone is 10/10.
Value
5
Written by a customer while visiting Samsung US