Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(15,702 Reviews)
Rating breakdown 15,702 reviews
5 Stars
13,728
4 Stars
1,572
3 Stars
242
2 Stars
64
1 Star
96
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Great phone
on March 11, 2026
Posted by: ADS26Ultra
[This review was collected as part of a promotion.] Loaded with great new features! Galaxy AI is taking it to the next level. The phone is considerably lighter than my S24 Ultra. It's lightning fast and packed with useful tools to improve my efficiency. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is user friendly and amazing features
on March 11, 2026
Posted by: BreezyBahamas
[This review was collected as part of a promotion.] The galaxy AI is so attentive and fast. It makes my life so much easier. The privacy display is one of my favorite features and makes my screen feel more safe. I give this phone a 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New S26, Loving it
on March 11, 2026
Posted by: Private
[This review was collected as part of a promotion.] Love the new S26! I got the light blue, live the color. I'm so glad for the flat screen (just had S22)
I don't do anything extreme, but the camera is amazing, very clear screen.
Just love it!
I don't do anything extreme, but the camera is amazing, very clear screen.
Just love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new feature
on March 11, 2026
Posted by: Shark7
[This review was collected as part of a promotion.] Love the new finish and the black color. The new Privacy display feature is a great technological advancement which I really appreciate. The "Galaxy AI" is much more powerful and easy to use, it is integrated well within different apps and functions and offer great productivity. My samsung "Galaxy AI" phone is a the best assistant for my day to day work and study tasks. The new physical design feels much lighter and slimer in hand and easy to carry around in the pocket. The rounded edges made makes the phone smaller while the display is still bigger. Overall I feel like this is a great upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect time to upgrade
on March 11, 2026
Posted by: Jcr33k
[This review was collected as part of a promotion.] I upgraded from a Galaxy S22 Ultra for this phone and it was a great decision. The Galaxy AI has been insanely helpful and getting the phone set up and I've actually for the first time had conversations with an AI for dinner options which is very odd but fun. And I look forward to learning much much more about the phone. The call assist has been a major boon in screening spam calls. The privacy screen works as advertised. I'm thrilled with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent features and great quality
on March 11, 2026
Posted by: StealthySpot
[This review was collected as part of a promotion.] I have been using galaxy Ai for pictures and for scanning papers and they have come out great and really good quality. The phone has a great response to touch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Light, bright!
on March 11, 2026
Posted by: BiddoTiger
[This review was collected as part of a promotion.] This phone is amazing. From my 24 this 26 is a big upgrade. Screen is super bright. Also much lighter than my 24 ultra.
Galaxy AI is pretty cool and in connection with Bixby I'm completely satisfied.
Dieing to pair this with the new watch this summer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone - awful camera bump
on March 11, 2026
Posted by: Seth
Upgraded from s24 plus to s26 ultra. Phone has overall quality Samsung is known for. I removed two stars as Samsung refuses to include built in magnets for QI charging and more importantly because the camera bump is huge. The camera makes it impossible for the phone to sit flat on a table and wobbles when you try to use it that way.
Response from Samsung USBy R&R Team, March 12, 2026
Hi Seth, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when you have a device that is not allowing you to comfortably use features you desire like the new wireless charging. We have a range of accessory options to assist you in finding the best fit for your desires for charging and laying flat on a table or other surface. We have provided a link to the accessories we have available to help you find the best one for your needs. We have also provided a link to the Samsung Support Team to assist you if you have questions about available accessories or any features of your new device. We appreciate you being a Samsung customer. -Elizabeth
S26 Ultra Accessories
https://www.samsung.com/us/mobile/mobile-accessories/all-mobile-accessories/?smartphone_compatibility=Galaxy+S26+Ultra
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
S26 Ultra Accessories
https://www.samsung.com/us/mobile/mobile-accessories/all-mobile-accessories/?smartphone_compatibility=Galaxy+S26+Ultra
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US