Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,314 Reviews)
Rating breakdown 13,314 reviews
5 Stars
11,632
4 Stars
1,342
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
91 out of
139)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
I love the device and the new features.
on June 15, 2026
Posted by: Lisaann49015
[This review was collected as part of a promotion.] I use my phone for personal use and to play games and to color pictures.
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Lisaann49015, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying your gaming, and other hobbies on your new device. We have provided a link to an article to help you discover the capabilities of Galaxy AI for a number of daily tasks. We have also provided a link to the full manual to help you with features like the new Privacy Display, and align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone.
on June 16, 2026
Posted by: Ss7goku2000
[This review was collected as part of a promotion.] This is one of the most powerful phones I could ever use. I've upgraded from the S22 Ultra. When I first booted up this phone, I was extremely surprised by how fast it booted; the multitasking is outstanding. I got the 16GB RAM variant and the one-terabyte storage. With this amount of memory, I can do anything without slowing it down. I was able to switch back and forth from utility apps to games with ease. Speaking of games, all the games that I have tested and benchmarked ran unbelievably amazingly on this phone. Another thing, the camera, is extremely fast and responsive. You wouldn't believe how many problems I had with my old phone compared to this one. It is like night and day. I love the AI system. It allows me to read the screen to translate and highlight all written text when I need it the most.
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Ss7goku2000, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so happy with the upgrade to your new device, that you are finding it noticably faster, has a fun camera to capture amazing photos and videos, and that Galaxy AI has been such a wonderful highlight to your usage. We have provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on June 16, 2026
Posted by: Evangelist4Jesus
[This review was collected as part of a promotion.] I purchased the Galaxy s26 ultra. What I like most about it is the sensitivity to touch. The photographs are beautiful. There's a lot to explore yet but I'm looking forward to learning all about it's capabilities.
Value
4
Response from Samsung USBy R&R Team, June 17, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that this device has made such a great first impression on you, and the display feels sensitive and easy to use. We have provided a link to the full manual to help you fully explore your new device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone overall, more than I need.
on June 16, 2026
Posted by: Catdad
[This review was collected as part of a promotion.] Lots of features......can't wait to learn Galaxy AI for editing my photos
Value
4
Response from Samsung USBy R&R Team, June 17, 2026
Hi there Catdad, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding this device helpful to you every day, and that it has been an easy use thus far. We have provided a link to an article to help you with the capabilities of Galaxy AI not only for your photos, but a range of other tasks. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Another great samsung device!
on June 16, 2026
Posted by: TriedAndTrue
[This review was collected as part of a promotion.] For a long time Samsung user, it was an obvious decision to upgrade my S20 Ultra to the S26 Ultra.
My daughter and granddaughter got it for me when they upgraded theirs. I'm so blessed.
Anyways, I have Alzheimers and this phone is so helpful with accessibility and of course Galaxy AI. Many times I cannot find the words in order to complete an order or send messages. AI has greatly helped there. I love the things I can do with photos using speech and the weather wallpaper is so fun. There are so many other great features of my S26 Ultra, that I could go on and on, but I'd start to sound like a commercial.
Thanks for a great product!
My daughter and granddaughter got it for me when they upgraded theirs. I'm so blessed.
Anyways, I have Alzheimers and this phone is so helpful with accessibility and of course Galaxy AI. Many times I cannot find the words in order to complete an order or send messages. AI has greatly helped there. I love the things I can do with photos using speech and the weather wallpaper is so fun. There are so many other great features of my S26 Ultra, that I could go on and on, but I'd start to sound like a commercial.
Thanks for a great product!
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey TriedAndTrue, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you have been with upgrade to your new device, and that you are finding Galaxy AI helpful for communication and other needs on a daily basis. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome ram and private screen
on June 18, 2026
Posted by: Lesgsto
[This review was collected as part of a promotion.] Fast overall, awesome private screen and camera quality.
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hey there Lesgsto, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding your new device to be fast, have a great camera, and that the new Privacy Display has been useful for your when out in public and other occasions. We have provided a link to an article to help you further enhance your experience with Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
An Excellent Choice to buy
on June 18, 2026
Posted by: Jacks00
[This review was collected as part of a promotion.] This is a feature packed phone. Almost everything is available here for day to day activities. And more features are updated frequently. A good choice to go for.
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hey Jacks00, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are loving the abundance of available features on your device, and that you are finding it so helpful for your daily needs. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Great device for the long run!
on June 18, 2026
Posted by: Blueboii
[This review was collected as part of a promotion.] Coming from the Samsung galaxy S24, I had no idea how much of an upgrade it was. From better support with Galaxy AI to a better battery, bigger screen,faster processor and the new built in privacy screen it's like going to another country. This device is so good that when using or holding other phones(either android or ios) i simple can't use it and have to go to my Samsung galaxy S26 ultra because of how good it is. I plan to use this phone for all its updates and then some because I feel you can't get better then this and it will take a long time to do so but even then ill still use this phone. Everything is buttery smooth, runs perfectly and and the Ai both Galaxy and Gemini does things far better then other AI. Truly this phone can't be beat,it's the perfect phone for me
Value
5
Written by a customer while visiting Samsung US